7.3

Reviews of Rustico by Al Giardinetto

19 Via A. Pini, 6710 Biasca, Switzerland

  • Thorsten

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    simple but good and clean hotel.. friendly stuff and open for bringing a pet. very recommendable for budget travelling. I have nothing to complain

  • Tolga

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Marco

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    The room was extremely hot and there was no airconditioning! Only a fan but it didn’t help. It was at least 30 degrees in the room. We didn’t get the more spacious room with two bunk beds. Instead, a small room with a double bed, single bed and a extra stretcher which was very uncomfortable. Since we had a late check-in there we couldn’t ask for another room. Feels like we were cheated.

  • See the hotel
  • Stephen

    Reviewed: 6 August 2025 · Stayed in July 2025

    Verified review

    Kind helpful staff and a great breakfast

  • Anabela

    Reviewed: 13 March 2025 · Stayed in March 2025

    Verified review

    Good Staff , good restaurant

    Very noise, one could hear everything from the corridor, very old. Breakfast is only from 7 am. For someone working is too late

  • Patrick

    Reviewed: 16 September 2024 · Stayed in September 2024

    Verified review

    Staff were very helpful with my early arrival. The food in the restaurant was excellent and good value.

    Pity about the shared bathroom but this was known beforehand.

    Property response:

    Dear guest, Thank you for sharing your review. We are glad to hear that, overall, you had a positive stay. Your feedback is very important to us, and we will certainly take into consideration the points that did not fully meet your expectations. We are committed to improving our services and providing an even more enjoyable experience for our guests. We hope to have the opportunity to welcome you again and make your next stay even better. Thank you once again for choosing our hotel! Best regards, Al Giardinetto

    Dear guest, Thank you for sharing your review. We are glad to hear that, overall, you had a positive stay. Your feedback is very important to us, and we will certainly take into consideration the points that did not fully meet your expect… Show more

    Rustico by Al Giardinetto
    9 November 2024
  • See the hotel
  • Chris

    Reviewed: 14 September 2024 · Stayed in September 2024

    Verified review

    Convenient location for our journey. Pleasant, efficient staff.

    Noisy, cold, shoddy throughout, expensive food , even by Swiss standards.

    Property response:

    Dear guest, Thank you for sharing your review. We are sorry to hear that your stay was not completely satisfying. Your feedback is very valuable to us and will help us identify areas where we can improve. If you wish, we would be happy to hear more details about what did not meet your expectations, so we can make the necessary improvements. We hope to have the opportunity to welcome you again in the future and provide you with a better experience. Thank you for choosing our hotel! Al Giardinetto

    Dear guest, Thank you for sharing your review. We are sorry to hear that your stay was not completely satisfying. Your feedback is very valuable to us and will help us identify areas where we can improve. If you wish, we would be happy to … Show more

    Rustico by Al Giardinetto
    9 November 2024
  • Bram

    Reviewed: 2 September 2024 · Stayed in September 2024

    Verified review

    Location, village close to highway towards Gottard Pass, still very quiet Staff was super friendly, and waited for us, since we were a little late.

    Room was very small, no airco. Bathroom outside of the room, shared with other room.

    Property response:

    Dear guest, Thank you for sharing your review. We are sorry to hear that your stay was not completely satisfying. Your feedback is very valuable to us and will help us identify areas where we can improve. If you wish, we would be happy to hear more details about what did not meet your expectations, so that we can make the necessary improvements. We hope to have the opportunity to welcome you again in the future and provide you with a better experience. Thank you for choosing our hotel! Al Giardinetto

    Dear guest, Thank you for sharing your review. We are sorry to hear that your stay was not completely satisfying. Your feedback is very valuable to us and will help us identify areas where we can improve. If you wish, we would be happy to … Show more

    Rustico by Al Giardinetto
    9 November 2024
  • Lindsay

    Reviewed: 20 August 2024 · Stayed in August 2024

    Verified review

    Clean facility, comfortable beds, convenient location, and parking. The restaurant was great, excellent food. Dinner cost twice as much as the room. We booked the last available room last minute, but unfortunately, it only had shared bathroom facilities.

    Shared bathroom facilities were very limited. One toilet and one shower for the floor.

  • See the hotel
  • Lucia

    Reviewed: 29 July 2024 · Stayed in July 2024

    Verified review

    The room was advertised with a garden view. The rented room was a basement with direct entrance from outside, not a room with garden view as advertised; it was also connected to Utility room that had a shower, toilet, farm sink beside the washer and water heater. So much humidity in the room that the dehumidifier was inneficient. We had to rewash the mid size towels due to smell.

  • 7.0 Good
    Martin

    Reviewed: 15 July 2024 · Stayed in June 2024

    Verified review
  • Birgid

    Reviewed: 4 July 2024 · Stayed in June 2024

    Verified review

    I enjoyed the bells from the churches around the hotel. The rooms were nice and everything was clean and neat in the hotel. The staff was friendly and helpful.

    I am very tall, so for me I wish the beds were a little longer or that there was not bed frame at the end of the bed.

    Property response:

    Dear guest, Thank you for sharing your review. We are happy to hear that, overall, you had a positive stay. Your feedback is very important to us, and we will certainly take into consideration the points that did not fully meet your expectations. We are committed to improving our services and providing an even more enjoyable experience for our guests. We hope to have the opportunity to welcome you again and make your next stay even better. Thank you once again for choosing our hotel! Best regards, Team Al Giardinetto

    Dear guest, Thank you for sharing your review. We are happy to hear that, overall, you had a positive stay. Your feedback is very important to us, and we will certainly take into consideration the points that did not fully meet your expec… Show more

    Rustico by Al Giardinetto
    9 November 2024
  • See the hotel
  • 7.0 Good
    Piaw

    Reviewed: 19 June 2024 · Stayed in June 2024

    Verified review
  • Pavel

    Reviewed: 10 June 2024 · Stayed in June 2024

    Verified review

    Area, check-in, freebies

    Accesibility of our room probably, i was promised coffee at the check-in but didn’t find it anywhere 😅

    Property response:

    Dear guest, Thank you for sharing your review. We are happy to hear that, overall, you had a positive stay. Your feedback is very important to us, and we will certainly take into consideration the points that did not fully meet your expectations. We are committed to improving our services and providing an even more enjoyable experience for our guests. We hope to have the opportunity to welcome you again and make your next stay even better. Thank you once again for choosing our hotel! Best regards, Team Al Giardinetto

    Dear guest, Thank you for sharing your review. We are happy to hear that, overall, you had a positive stay. Your feedback is very important to us, and we will certainly take into consideration the points that did not fully meet your expec… Show more

    Rustico by Al Giardinetto
    9 November 2024
  • Laviola

    Reviewed: 31 May 2024 · Stayed in May 2024

    Verified review
  • See the hotel
  • 7.0 Good
    Ester

    Reviewed: 29 April 2024 · Stayed in April 2024

    Verified review
  • Akb

    Reviewed: 12 April 2024 · Stayed in April 2024

    Verified review
  • Amayamasumi

    Reviewed: 8 April 2024 · Stayed in April 2024

    Verified review

    Very good location in Biasca, excellent value for money, the staff is great, good service and spacious comfortable rooms. We stayed as a family in two twin rooms for one stop-over night and it was perfectly suited to our needs.

    The rooms are comfortable but it gets easily noisy early morning when neighbouring rooms are waking up and getting ready to go. The breakfast is well provided with sufficient choice, however we found it slightly too expensive.

    Property response:

    Dear guest, Thank you for sharing your review. We are happy to hear that, overall, you had a positive stay. Your feedback is very important to us, and we will certainly take into consideration the points that did not fully meet your expectations. We are committed to improving our services and providing an even more enjoyable experience for our guests. We hope to have the opportunity to welcome you again and make your next stay even better. Thank you once again for choosing our hotel! Best regards, Team Al Giardinetto

    Dear guest, Thank you for sharing your review. We are happy to hear that, overall, you had a positive stay. Your feedback is very important to us, and we will certainly take into consideration the points that did not fully meet your expec… Show more

    Rustico by Al Giardinetto
    9 November 2024
  • See the hotel
  • Kamal

    Reviewed: 1 November 2023 · Stayed in October 2023

    Verified review
  • Manuel

    Reviewed: 2 August 2023 · Stayed in July 2023

    Verified review
  • Kimberly

    Reviewed: 7 July 2023 · Stayed in July 2023

    Verified review
  • See the hotel
  • Susanna

    Reviewed: 1 June 2023 · Stayed in May 2023

    Verified review

    good location and very helpful and friendly staff, we were made to feel very welcome

    nothing

    Property response:

    Dear guest, Thank you for sharing your review. We are happy to hear that, overall, you had a positive stay. Your feedback is very important to us, and we will certainly take into consideration the points that did not fully meet your expectations. We are committed to improving our services and providing an even more enjoyable experience for our guests. We hope to have the opportunity to welcome you again and make your next stay even better. Thank you once again for choosing our hotel! Best regards, Team Al Giardinetto

    Dear guest, Thank you for sharing your review. We are happy to hear that, overall, you had a positive stay. Your feedback is very important to us, and we will certainly take into consideration the points that did not fully meet your expec… Show more

    Rustico by Al Giardinetto
    9 November 2024
  • Michael

    Reviewed: 20 May 2023 · Stayed in May 2023

    Verified review

    The breakfast is really good and the staff very friendly

  • Showing 1 - 24

Loading

Guests also reviewed these properties:

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...