Reviews of Hotel Säntis Lodge 3 stars
Hauptstrasse, 9657 Unterwasser, Switzerland

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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewit was a very spacious lodge with nice size rooms and bathrooms. a little dated but value for money. excellent location and very clean and well maintained.
Thank you for your positive feedback. We are delighted that you enjoyed the spacious lodge, the cleanliness and the location. We are aware that some areas are showing their age, but we are continuously working to provide our guests with a pleasant and comfortable experience. We are pleased that you found your stay worthwhile. We look forward to welcoming you back. Best regards Your Berg & Bett Team
Thank you for your positive feedback. We are delighted that you enjoyed the spacious lodge, the cleanliness and the location. We are aware that some areas are showing their age, but we are continuously working to provide our guests with … Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewLocation, breakfast, parking, views were great!!!
The family room was way too small, old furnished, uncomfortable, very dark bathroom.
Thank you for your review. We are delighted that you enjoyed the location, breakfast, parking and view. We regret that the room did not meet your expectations. The four-bed room you booked is indeed more compact, but very reasonably priced. We also have larger family rooms that offer more comfort. We would be happy to advise you on future bookings so that you can choose a suitable room. Thank you for your feedback and we hope to welcome you back again soon. Best regards Your Berg & Bett Team
Thank you for your review. We are delighted that you enjoyed the location, breakfast, parking and view. We regret that the room did not meet your expectations. The four-bed room you booked is indeed more compact, but very reasonably price… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewNice, spacious rooms with small balcony and Mountain View’s. Dog friendly hotel. Our Stella was welcome everywhere. Good breakfast with local products.
Furniture on balcony was very basic and did not invite for longer stays outside, on the other hand the hotel had very nice public lounge areas. As the hotel did offer a public fridge with drinks, there was no private fridge available in the room and also no water heater for coffee or tea. During our stay the restaurant was closed. The Sternen is only a 2 minute walk, all other restaurants are at least 30 minutes walk or short distance by car.
Thank you very much for your detailed review. We are delighted that you enjoyed your stay at the Säntis Lodge and particularly appreciate your comments on the location, hiking opportunities and dog-friendly atmosphere. We take your comments on the facilities seriously. We are happy to provide a kettle on request. Coffee and tea are available to our guests around the clock in the restaurant area. The restaurant was closed during your stay due to staff shortages. We regret the limited choice of nearby restaurants and thank you for your understanding. It is nice to hear that you felt welcome with your dog Stella and found the public areas pleasant. We hope to welcome you back again soon. Best regards Your Berg & Bett Team
Thank you very much for your detailed review. We are delighted that you enjoyed your stay at the Säntis Lodge and particularly appreciate your comments on the location, hiking opportunities and dog-friendly atmosphere. We take your comment… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewAbsolutely well recommended this place!!! Receptionist at the hotel so helpful and kind!!!! We did receive a nice chocolate bar in the room ❤️ The view was amazing from our balcony!!!!! Delicious food!!!!
Thank you very much for your wonderful review. We are delighted to hear that you felt safe and welcome with us. We will gladly pass on your kind words about our receptionist – she will be very pleased to hear them! We are particularly happy that you enjoyed the view, the food and the little sweet gesture. We hope to welcome you back soon! All the best and we hope to see you again very soon Your Berg & Bett Team
Thank you very much for your wonderful review. We are delighted to hear that you felt safe and welcome with us. We will gladly pass on your kind words about our receptionist – she will be very pleased to hear them! We are particularly happ… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewFriendly helpful staff and simple clean rooms.
Thank you very much for your kind review. We are happy to hear that you appreciated the friendly and helpful staff, as well as the clean and simple rooms. It is great to know you enjoyed your stay with us. Best wishes Your Berg & Bett Team
Thank you very much for your kind review. We are happy to hear that you appreciated the friendly and helpful staff, as well as the clean and simple rooms. It is great to know you enjoyed your stay with us. Best wishes Your Berg & Bett … Show more
Reviewed: 13 July 2025 · Stayed in April 2025
Verified reviewGood rooms, good hotel, best location and views, comfortable and clean room and washrooms, included all amenities. Perfect stay
The breakfast had very few options, partly because it was easter holidays. But still for 15chf, atleast give scrambled eggs.
Thank you very much for your detailed feedback and the many kind words about your stay with us. We’re truly delighted to hear that you especially enjoyed the comfortable and clean rooms, the fantastic view, and our location – and that you considered your stay to be “perfect” overall. Best wishes Your Berg & Bett Team
Thank you very much for your detailed feedback and the many kind words about your stay with us. We’re truly delighted to hear that you especially enjoyed the comfortable and clean rooms, the fantastic view, and our location – and that you … Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewSpacious and clean room. Lovely, friendly staff and a really good breakfast.
The decor in our room was a little bit dated, compared with other places we’ve stayed at, although it felt homely.
Thank you so much for your kind and detailed feedback. We're delighted to hear that you enjoyed our breakfast, appreciated the spacious and clean room, and felt well taken care of by our friendly team. We also value your honest comment regarding the room's furnishings. While some elements may feel a bit more traditional, we're glad to hear that the cozy atmosphere made you feel at home. Your input is important to us as we continue to improve and modernize our spaces. We hope to welcome you back again soon. Best wishes Your Berg & Bett Team
Thank you so much for your kind and detailed feedback. We're delighted to hear that you enjoyed our breakfast, appreciated the spacious and clean room, and felt well taken care of by our friendly team. We also value your honest comment… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewSimple but clean
Everything ok
Dear Ingrid Thank you very much for your feedback. We are pleased that you were satisfied with the cleanliness and the overall stay. Our aim is to offer a pleasant and well-kept stay, even with a simple offer - it's great that you appreciated this. We look forward to welcoming you again. Best regards Your Berg & Bett Team
Dear Ingrid Thank you very much for your feedback. We are pleased that you were satisfied with the cleanliness and the overall stay. Our aim is to offer a pleasant and well-kept stay, even with a simple offer - it's great that you app… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewVery convenient hotel on the main road with plenty of parking. Good room and breakfast. Pleasant staff.
Restaurant is closed out of winter season. The next hotel a short walk away had a restaurant serving very good food.
Dear David Thank you for your feedback and your stay with us. We are pleased that you found our hotel to be a practical stopover and that you were satisfied with the room, breakfast and our staff. Many guests also appreciate the easy accessibility and parking facilities. With regard to the closed restaurant, we would like to add that we unfortunately had to close it temporarily until the coming winter season due to a lack of staff. All the better that you have found a good culinary alternative in our partner restaurant. We hope to be able to welcome you again at another time of the year - when we will be happy to open our restaurant. Best wishes Your Berg & Bett Team
Dear David Thank you for your feedback and your stay with us. We are pleased that you found our hotel to be a practical stopover and that you were satisfied with the room, breakfast and our staff. Many guests also appreciate the easy acces… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 6 June 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in April 2025
Verified reviewEverything was perfectly organized, great location, excellent view and delicious breakfast. Would definitely return!
Dear Sukayna Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the location, the view, and our breakfast — and that everything was perfectly organized for your stay. It means a lot to us that you would consider returning, and we’d be absolutely delighted to welcome you back anytime! Best regards Your Berg & Bett Team
Dear Sukayna Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the location, the view, and our breakfast — and that everything was perfectly organized for your stay. It means a lot to us that you would… Show more
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 11 April 2025 · Stayed in March 2025
Verified reviewDear Alona Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay with us. Your praise about the cleanliness, the friendly staff and the delicious breakfast means a lot to us. We are especially glad that you enjoyed the view and the Swiss delic. We hope to welcome you back soon! Best wishes Your Berg & Bett Team
Dear Alona Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay with us. Your praise about the cleanliness, the friendly staff and the delicious breakfast means a lot to us. We are especially glad that … Show more
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewThe food was delicious with a small but focused menu. Local produce featured on it and was fresh and wholesome. There was a games room and cinema in the basement. Our room was spacious with a balcony and stunning mountain view.
Nothing. It was all wonderful. Clean, welcoming, constant hot water and lovely friendly staff.
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at our hotel Säntis Lodge. We are proud to be a hidden gem in the beautiful Alpine landscape and are pleased that you appreciated our culinary offerings and the use of regional products. It is great to hear that you enjoyed the additional facilities such as the game room and the cinema in the basement. We place great importance on providing our guests with a comfortable and entertaining experience. Your praise for our spacious room with a balcony and stunning mountain view, as well as the cleanliness and friendly staff, means a lot to us. We are glad that you felt completely at home with us and hope to welcome you back soon. Best regards Your Berg & Bett Team
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at our hotel Säntis Lodge. We are proud to be a hidden gem in the beautiful Alpine landscape and are pleased that you appreciated our culinary offering… Show more
Reviewed: 6 March 2025 · Stayed in March 2025
Verified reviewReviewed: 18 February 2025 · Stayed in January 2025
Verified reviewReviewed: 15 February 2025 · Stayed in December 2024
Verified reviewBig room provided.
No Dinner provided. Staff gone after 5pm.
Dear Susanne Thank you for your review. We are glad to hear that you enjoyed the spacious room. We hope to welcome you back soon! Best regards Your Berg & Bett Team
Reviewed: 27 January 2025 · Stayed in January 2025
Verified reviewSäntis Lodge was great! Clean, comfy, and family-friendly with a fun games room. The restaurant was perfect after skiing, and breakfast was good. Would stay again.
Rooms are a bit outdated but bed was really comfortable and bathroom was good.
Dear "Berni" Thank you very much for your review. We are delighted that you enjoyed your stay with our children's playroom. We look forward to welcoming you back soon. Best regards Your Team from Berg & Bett
Reviewed: 10 January 2025 · Stayed in January 2025
Verified review