Reviews of Hotel Sarazena 3 stars
Bahnhofplatz 14, 3920 Zermatt, Switzerland
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewI loved the luxury bed, sheets and pillows. I could see the Matterhorn from my bed. The bath was glorious for soaking after long hikes.
I can’t think of anything I didn’t like.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewConveniently located near the main Zermatt train station and Gornergrat railway. Beautifully appointed rooms. All very new, clean and comfortable. Friendly, helpful staff.
Some rooms on the back of the building, facing the Gornergrat rail line, hear early train departures and boarding announcements if your windows are open. Rooms facing the front entrance, or down valley, are much quieter.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewPerfect hotel. Staff was excellent
The hotel is right next to the train tracks…you hear the trains coming and going. Price should be lower to reflect this inconvenience
Reviewed: 19 August 2025 · Stayed in June 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewClose to station, have balcony where Matterhorn can be seen
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewVery clean & modern
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewSuper clean and very well located. Plus we had a direct view to the matterhorn pic.
Not applicable
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewImmediately across from a side entrance to the train station and yet it couldn't be in a quieter area. Never really saw much activity at reception or anywhere in general except at breakfast. Breakfast was great. Our rooms were beautiful.
Nothing could have been better. Everything was great.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewBreakfast, location Cleanliness and Staff are all excellant
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewGreat location east to get to from train station! Absolutely fabulous breakfast and amenities! Staff were very friendly, courteous and helpful!
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewAbsolutely loved my stay here in Hotel Sarazena! Everything was perfect. Close to the train station and breakfast was delicious! Staff was also friendly!
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewThe location is the best Zermatt can offer as it is right next to the train to the Matterhorn and the main station.
No AC.
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewEverything was perfect. Kindness of the owner and the staff. Very nice room. Very good location to everything: train, bus, shops etc. And the view from the window just amazing 🥰
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewCozy, clean, well located 4' from station
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewPerfect location close to both train stations, but quiet. Room was very comfortable and staff very helpful. Would recommend
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewVery good location just 3 minutes walk from the train station, the room very nice and clean.
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewEverything! The location is great, the staff are very nice, the room is big and clean. Definitely will stay here again if I come here again.
None
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewWe were there during the power outage due to extreme weather. The staff were very helpful.
Nothing
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewSuper little hotel next to the Gornergrat railway station. The location is great for everything - skiing, supermarket, shopping - with an excellent Indian restaurant just round the corner. We were surprised how little we noticed the trains with the sound proofing. The rooms are spacious, modern and clean. We had a big balcony. Really good breakfast and very friendly and helpful staff. Everything we needed!
Reviewed: 12 April 2025 · Stayed in April 2025
Verified review