21 Unterdorfstrasse, 8808 Pfäffikon, Switzerland
#2 of 3 hotels in Pfäffikon
Guests' ChoiceBased on 89 hotel reviews
8.3Cleanliness
8.8
Comfort
8.6
Location
9.5
Facilities
8.1
Staff
9.3
Value for money
7.9
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 August 2025
Shakspeare
IrelandBeautiful location, very clean and staff were v. helpful & pleasant.
Stayed in August 2025
Reviewed: 6 August 2025
Richard
NetherlandsVery nice location and friendly staff. The bar, the terrace as well as the restaurant for breakfast was absolutely fine.
Stayed in July 2025
Reviewed: 4 July 2025
Andrew
United StatesNo AC or ventilation made it uncomfortable in summer heat
Was fine, you can eat outside by the water (just watch that the birds dont take a sample :)
Stayed in July 2025
Reviewed: 7 June 2025
Plkaybee
SwitzerlandOur room was in an old part of the hotel with an extremely slanting floor, which didn't really bother us, but should be mentioned. The flat screen TV was tiny (tucked away innovatively behind a small door) and located in such a way as to be impossible for 2 people to watch in comfort -- again, it didn't really bother us, but should be mentioned.
The hotel is a short walk from the Vista eye clinic (one of us was having cataract surgery) and from the Seebadi Pfaffikon, for swimming in Lake Zurich (for the other one). We had a nice fish dinner in the restaurant and a more relaxed tapas-style meal in the See Rose bar (good negronis!). Our room was spacious and the bathroom was modern. Parking was on the property and free. The hotel is also not very far from the train station. Breakfast was good. The view from our room and at breakfast was delightful. There is a nice walk nearby through a small park.
Stayed in May 2025
Reviewed: 5 May 2025
Maria
SwitzerlandHotel reception was difficult to find, in between the restaurant and the guest house, but no signage.
Lovely hotel by the lakefront and near the station. Great lakefront restaurant. Perfect for our stay!
Stayed in May 2025
Reviewed: 27 September 2024
Hilda
United StatesLocation
Stayed in August 2024
Reviewed: 18 August 2024
Johannes
SwitzerlandNo kettle in the room
Stayed in August 2024
Reviewed: 14 August 2024
Peter
SwitzerlandCreaky floors, which is very charming and common in such places but also makes me feel guilty when walking around at night. The opportunistic but cute birds in the outside dining area trying to steal one's breakfast.
Gorgeous location with beautiful views from the room, lots of dining options within metres, high level of cleanliness, very friendly staff.
Stayed in June 2024
Reviewed: 21 July 2024
Lillian
United KingdomNo aircon and one day was really hot Also my room was on top of bar, bit noisy
View and food
Stayed in July 2024
Reviewed: 19 June 2024
Rossariasih
SwitzerlandHad breakfast outside. It took sometimes for the staff to clean the table close to us which attracted birds (eating the crumbs and leftovers of bread)
Location close to the lake. Reception was great. Lunch at the hotel was good.
Stayed in June 2024
Reviewed: 5 June 2024
Rowena
IrelandRoom was on the small size but still fine …the rest of the facilities more than made up for it ..
Really great breakfast ..amazing views ,,great staff
Stayed in June 2024
Reviewed: 3 June 2024
Loraine
United KingdomRoom was a little warm however a fan was provided and we were able to open the windows
Large room - we stayed in room 53. Lovely view of the lake. Great shower. Excellent food in the restaurant.
Stayed in June 2024
Reviewed: 1 February 2024
Spencer
United KingdomThe TV in the room was the size of an iPad and the room was a bit faded and perhaps in need of a refurbishment, particularly given the high price (for us). There was a party in the hotel, seemingly in a room right underneath ours, and it was very loud until after midnight. It would have been good to have been informed beforehand (with perhaps the possibility of choosing another room less affected).
The location was very nice, right on the lake and the hotel as a whole was pleasant. There was a simple but good continental breakfast included in the price. The staff were very pleasant. The room was big and the bed comfortable.
Stayed in January 2024
Reviewed: 28 November 2023
Ivayla
SwitzerlandIt was difficult to find the place in the dark, there are no signs for the railway station. The wifi password is not offered at the check-in, I had to ask about it in the restaurant.
The location is close to the railway station and the food in the restaurant is excellent!
Stayed in November 2023
Reviewed: 18 October 2023
Olena
ItalyThe only downside was internet connection in the room, it did not work menawhile in the rest of the hotel was ok.
The hotel is really great and its location is fantasctic, the room is spacious enough and very clean. the staff is helpful and kind.
Stayed in October 2023
Reviewed: 27 September 2023
Lee
United KingdomParking could be an issue as there are insufficient spaces for the number of rooms available, plus other customers patronising the restaurant can also take up spaces. If you can’t get a Hotel spot then you have to pay between the hours of 09.00 - 21.00. We ate in the restaurant on the first night and we thought that the choice was quite limited, the food quality average and the prices very expensive, even for Switzerland, i.e. baked Perch with potatoes 47CHF, vegetarian Risotto 31CHF, Gin & Tonic 12.50CHF, a bottle of still water 8.90CHF, 0.5 Litre of Lager 5.90 CHF. The setting and ambience of the place made up for the hefty bill at the end. The only real downside for us was with the window open the noise from the train lines that run 250 metres behind the hotel. Our room number was 7, which is on the west side of the hotel overlooking a field of grass with the train lines beyond. Trains are back and forward every 15 minutes, day and night, so if you have the windows open and are a light sleeper you may want to bring some ear plugs with you. Rooms on the other elevations of the hotel may not experience this issue.
What makes this hotel is its setting right on the lake with its own boat jetty. There can’t be many hotels better situated than this, it is absolutely beautiful. Having your breakfast outside with the sun rising, or dinner in the evening with the sun setting is special and something we will not forget. There is also a walk along the lakeside which is a must while you are here. The hotel itself is quite basic, simple but functional furnishings, small but adequate bathrooms, open hanging rail, low wooden framed beds, but everything was spotlessly clean and well maintained. The staff were very helpful with the table service both efficient and informative.
Stayed in September 2023
Reviewed: 19 September 2023
Neville
United KingdomNo light on the balcony but when we did move a lamp we did get some large insects so please it had fly screens and can understand why no light.
Lovely location on the lake and we had lake view. Food excellent if a little expensive
Stayed in September 2023
Reviewed: 14 August 2023
Tarek
Switzerlandnoisy nights, especially from people moving upstairs, but also from conversations in the hotel's restaurant below, and music from nearby places.
location, friendly staff, cleanliness
Stayed in August 2023
Reviewed: 7 August 2023
Constance
LuxembourgSome rooms are fabulous and spacious with a view of the water. My room was small looked away from the water.
The location is fantastic. Fabulous morning coffees on the terrace by the lake. Everything clean, functional and friendly.
Stayed in June 2023
Reviewed: 2 August 2023
Christopher
ItalyGreat location on lake Staff super friendly Good restaurant
Stayed in August 2023
Reviewed: 2 July 2023
Johnathan4652
FinlandI did not like the flies on the breakfast table food
Location
Stayed in July 2023
Reviewed: 7 June 2023
Christof
AustriaNothing to complain about!
Nice location with personal style. The Restaurant is upper class, but there is a fancy Guesthouse (Pub) close by.
Stayed in May 2023
Reviewed: 27 April 2023
Mr
United KingdomNothing everything was good on this trip.
The Hotel is fantastically situated on the edge of the lake was great for me on my visit for work. Lovely food for dinner and breakfast and I would highly recommend this for anyone wanting to stay outside of the city.
Stayed in April 2023
Reviewed: 3 March 2023
Марко
SerbiaOne of the buildings is quite old, and the floor creaks when someone is walking in the room above.
The location is perfect, on the lake close to the town center and office buildings. There is a bar and a restaurant. The check-in and check-out processes were easy (Our flight was late, and we came after the official check-in time, they prepare everything and it was waiting on us).
Stayed in February 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content