Reviews of Schnapskeller
Oberdorfstr. 54, 3920 Zermatt, Switzerland

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Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in June 2025
Verified reviewLocation
Beds too soft
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 1 April 2025 · Stayed in March 2025
Verified reviewDaniella was so lovely and understanding. The only downside was that the appartment was a bit too hot for our liking , otherwise it was just a perfect place to be.
Reviewed: 22 March 2025 · Stayed in March 2025
Verified reviewAmazing conversion of a building into a wonderful apartment with beautiful attention to detail. In a great central location but totally peaceful.
Sofa could be more comfortable?
Reviewed: 22 January 2025 · Stayed in January 2025
Verified reviewReviewed: 8 December 2024 · Stayed in December 2024
Verified reviewLocation was great, close to downtown area. really enjoyed the ski room
Reviewed: 11 November 2024 · Stayed in November 2024
Verified reviewVery modern arrangements and amenities! Newly renovated rooms. Very spacious and clean! Better than some 5-star resorts. Definitely a great surprise as the pictures don’t show how comfortable the room really is… the host added personal touches to make the arrival easy and awesome. She even offered the sauna to use on the wellness side of the property.
Nothing
Reviewed: 12 August 2024 · Stayed in August 2024
Verified reviewReviewed: 2 July 2024 · Stayed in July 2024
Verified reviewReviewed: 15 April 2024 · Stayed in March 2024
Verified reviewThe toilet facilities were somewhat unreachable for the bunk bedroom (had to go through the kitchen/salon and down the stairs. Not practical in the middle of the night, for example.
Reviewed: 3 April 2024 · Stayed in April 2024
Verified reviewReviewed: 18 December 2023 · Stayed in December 2023
Verified reviewRoom heating difficult to control. Often too hot
Reviewed: 2 August 2023 · Stayed in August 2023
Verified reviewProperty is well located.
We believed it would have its own terrace but it was shared which is was issue for us as we were traveling with 2 dogs. One of which is not people friendly. Hence why we booked. The stairs for our 2 year old were also a bit steep. However the property own was very undertaking and was open for a refund if we had to move. We ended up staying due to the service and her openness.
Reviewed: 6 July 2023 · Stayed in July 2023
Verified reviewOur host was lovely and helpful, and the location was easy to find. Less than 10 minutes walk from the station, and right on the main street through town. Ideally, it would be great to have a toilet on the main level, but I realise that retro-fitting and old/traditional Swiss cottage is not simple. The modern fittings in the old-style cottage were lovely, including modern ovens, dishwasher and Nespresso machine (with capsules provided). There were a number of food and drinking venues close by too. I would stay here again for sure, as the positives of this place clearly outweigh the few, if any, negatives.
Nothing really. The cottage was a little warm but opening the windows let cooler air in. With the two levels being ground floor and basement, the rooms were a little on the dark side. But these are minor inconveniences.
Reviewed: 3 July 2023 · Stayed in June 2023
Verified reviewEverything was perfect - if you could dream up your perfect accommodation in a perfect setting in a perfect location - it would be Schnapskeller!
Having to leave.
Reviewed: 29 June 2023 · Stayed in June 2023
Verified reviewGood location close to village center, very comfortable and well equipment lodge, with acce4ss to sauna and steam room
Reviewed: 11 June 2023 · Stayed in June 2023
Verified reviewThe apartment is in the perfect location at the top of the Main Street, a 10 minute walk from the train station and grocery shops. It was very quiet and private with a balcony area to sit outside and relax after a long day. The bed was divine and the shower excellent. The kitchen contained everything that we needed. I would definitely recommend this apartment for a family or small group.
Reviewed: 4 June 2023 · Stayed in May 2023
Verified reviewReviewed: 6 January 2023 · Stayed in November 2022
Verified reviewReviewed: 1 October 2022 · Stayed in October 2022
Verified review