Reviews of Hotel Schweizerhof Bern & Spa 5 stars

Thank you very much for your feedback and for choosing the Hotel Schweizerhof Bern & Spa for such a special occasion as your honeymoon. We are delighted that you appreciated our central location and the special setting we prepared for you. We understand your concern regarding the parking costs. Please allow us to note that parking in the city of Bern is generally within this price range. In addition, we offer the comfort of our valet service, so you can simply leave your car with us and fully enjoy your time in the city without the stress of parking. We hope to welcome you back again in the future and to create another memorable experience for you. Kind regards, Maximilian von Reden General Manager

Thank you very much for your feedback and for choosing the Hotel Schweizerhof Bern & Spa for such a special occasion as your honeymoon. We are delighted that you appreciated our central location and the special setting we prepared for y… Show more

Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed the relaxing atmosphere of our hotel, from the spotless and comfortable room to the spa, as well as the rich breakfast. Your kind words about our team mean a lot to us – I will gladly share them, and everyone will be very pleased to know they contributed to making your stay so memorable. We hope to have the pleasure of welcoming you back soon for another relaxing visit to Bern. Best regards, Maximilian von Reden General Manager

Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed the relaxing atmosphere of our hotel, from the spotless and comfortable room to the spa, as well as the rich breakfast. Your kind words about our te… Show more

Thank you very much for your kind words about your recent stay with us at the Hotel Schweizerhof Bern & Spa. We are delighted to know that you enjoyed our beautiful central location, as well as the stylish, comfortable, and spotless rooms. It is also a great pleasure to hear that our attentive and helpful team contributed so positively to your experience. I will be very happy to pass on your appreciation to them – they will be delighted to know they made such a difference to your stay. We truly hope to have the pleasure of welcoming you back to Bern in the future. Best regards Maximilian von Reden General Manager

Thank you very much for your kind words about your recent stay with us at the Hotel Schweizerhof Bern & Spa. We are delighted to know that you enjoyed our beautiful central location, as well as the stylish, comfortable, and spotless roo… Show more

Thank you very much for your kind words and for choosing the Hotel Schweizerhof Bern & Spa. We are delighted to hear that you enjoyed our central location, with its easy access to the train station, Old Town, and many of Bern’s attractions. We appreciate your comment regarding the room lighting controls and will gladly review this point with our team to ensure a smoother guest experience in the future. It was a pleasure to have you with us, and we look forward to welcoming you back for another luxurious stay in Bern. Kind regards, Maximilian von Reden General Manager

Thank you very much for your kind words and for choosing the Hotel Schweizerhof Bern & Spa. We are delighted to hear that you enjoyed our central location, with its easy access to the train station, Old Town, and many of Bern’s attracti… Show more

Thank you very much for taking the time to share such a detailed review of your recent stay with us. We are delighted to read that you enjoyed many aspects of your visit, including our comfortable accommodations, superb breakfast, and the friendliness of our breakfast team. We are, however, truly sorry to learn about your experience on the Sky Terrace. Please accept our sincere apologies that the service you encountered fell short of our usual high standards. The impression you described does not reflect the level of warm and attentive hospitality we strive to provide to each of our guests. Rest assured, we have already addressed your comments with the team to ensure such a situation does not occur again. We greatly value your constructive feedback, as it helps us to improve, and we hope to have the opportunity to welcome you back to the Schweizerhof Bern & Spa so we can restore your full confidence in us. Kind regards Maximilian von Reden General Manager

Thank you very much for taking the time to share such a detailed review of your recent stay with us. We are delighted to read that you enjoyed many aspects of your visit, including our comfortable accommodations, superb breakfast, and the f… Show more

Thank you very much for your wonderful feedback and for taking the time to share your impressions of your stay with us. We are delighted to hear that you enjoyed our excellent location, the warm and helpful service from our reception and front door team, and the variety and quality of our breakfast. It is also great to know that you appreciated the comfort of your room and the bathroom facilities. We also appreciate your comment regarding the size of our spa facilities. While they may be more intimate than in some other hotels, we are pleased you still found them very nice and relaxing. We truly look forward to welcoming you back to the Hotel Schweizerhof Bern & Spa in the future. Kind regards Maximilian von Reden General Manager

Thank you very much for your wonderful feedback and for taking the time to share your impressions of your stay with us. We are delighted to hear that you enjoyed our excellent location, the warm and helpful service from our reception and fr… Show more

Thank you very much for your kind feedback. We’re pleased to hear that you enjoyed your beautiful room, our central location, the views from our rooftop terrace, and the relaxing atmosphere of our spa. It’s also wonderful to know that our team left a positive impression. Thank you as well for pointing out the issue with the intercoms – we will certainly look into this to ensure everything is in proper working order. We hope to have the pleasure of welcoming you back soon! Best regards Maximilian von Reden General Manager

Thank you very much for your kind feedback. We’re pleased to hear that you enjoyed your beautiful room, our central location, the views from our rooftop terrace, and the relaxing atmosphere of our spa. It’s also wonderful to know that our … Show more

Thank you very much for your wonderful feedback! We are delighted to hear that your experience at the Hotel Schweizerhof Bern & Spa exceeded your expectations. Your kind words about the exceptional quality, luxurious atmosphere, and excellent value mean a lot to us. I will gladly share your compliments with our entire team — everyone will be thrilled to know they contributed to making your stay so memorable. We truly appreciate your visit and hope to welcome you back soon for another outstanding experience in the heart of Bern. Best regards, Maximilian von Reden General Manager

Thank you very much for your wonderful feedback! We are delighted to hear that your experience at the Hotel Schweizerhof Bern & Spa exceeded your expectations. Your kind words about the exceptional quality, luxurious atmosphere, and ex… Show more

Thank you for your feedback. We are very sorry to hear that your experience did not meet your expectations. During your stay, you mentioned feeling a bit cold, and our team offered immediate assistance with a mobile heater – an offer you kindly declined. As we received no further feedback from you afterward despite our courtesy calls, we assumed the matter had been resolved to your satisfaction. Nevertheless, we truly regret that your overall impression of the hotel was negative and would appreciate the opportunity to better understand your concerns. Please don’t hesitate to reach out to us directly at qm@schweizerhofbern.com. Kind regards Maximilian von Reden General Manager

Thank you for your feedback. We are very sorry to hear that your experience did not meet your expectations. During your stay, you mentioned feeling a bit cold, and our team offered immediate assistance with a mobile heater – an offer you k… Show more

Thank you very much for your feedback and for sharing your impressions following your stay with us. While we’re glad to read you appreciated our central location near the train station, we are sorry to hear that your room did not fully meet your expectations, especially with regard to the ventilation. As a protected historic building, our hotel does not have a traditional air-conditioning system. Instead, we use a central ventilation system to ensure a pleasant indoor climate. Had we known you were uncomfortable, we would have been more than happy to assist with a mobile solution to improve your room environment. We sincerely hope to have the opportunity to welcome you again and provide you with a more satisfying experience next time. Best regards Maximilian von Reden General Manager

Thank you very much for your feedback and for sharing your impressions following your stay with us. While we’re glad to read you appreciated our central location near the train station, we are sorry to hear that your room did not fully mee… Show more

Thank you very much for taking the time to share your feedback with us. We truly regret that the recent heatwave impacted your comfort during your stay. As a historic building, our property does face certain limitations regarding structural modifications such as air conditioning installation. Please rest assured that throughout the exceptionally hot week, we did everything possible to support our guests, including providing portable air conditioning units to help alleviate the heat. This unprecedented heatwave affected not only our hotel but many properties across Switzerland. We fully understand your expectations for comfort at a hotel of our standard, and we sincerely regret that we could not meet them in this regard. Your feedback is very valuable to us, and we will continue exploring ways to improve the guest experience within the framework of our historic setting. Thank you once again for your honest comments. We hope that despite the circumstances, you were able to take away some positive memories from your stay and that we might welcome you back in the future. Best regards, Maximilian von Reden General Manager

Thank you very much for taking the time to share your feedback with us. We truly regret that the recent heatwave impacted your comfort during your stay. As a historic building, our property does face certain limitations regarding structural… Show more