Via Maistra, 7504 Pontresina, Switzerland
#28 of 48 hotels in Pontresina
Guests' ChoiceBased on 119 hotel reviews
8.6Cleanliness
9.2
Comfort
9.1
Location
9.4
Facilities
8.6
Staff
9.2
Value for money
8.2
Free WiFi
9.2
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End of dialog contentReviewed: 27 August 2025
Marinela
Switzerland.
Very welcoming staff, exceptional breakfast, tasty dinner, entire hotel super clean, could even activate the heating overnight.
Stayed in August 2025
Reviewed: 22 August 2025
Lindy
United StatesI wish breakfast started earlier 😊
Amazing location, great views, friendly staff, wonderful food, comfortable beds
Stayed in August 2025
Reviewed: 10 August 2025
Sarah
SwitzerlandOne of the waitresses on an evening was very in a rush a slightly rude but ended to be nice so we forgot. We will never understand why we have to pay CHF for tap water.
Everything was really perfect, from a Swiss citizen perspective. Fabulous. Great breakfast, very comfy, location +++
Stayed in August 2025
Reviewed: 5 August 2025
Yumiko
JapanWonderfull! Fine bread, fresh fruits, etc
Stayed in August 2025
Reviewed: 29 July 2025
Ganna
SwitzerlandVery friendly and helpful staff, a comfortable and clean room, and a good and tasty breakfast.
Stayed in July 2025
Reviewed: 13 July 2025
Niklaus
SwitzerlandThey should have better advertised the early breakfast for the sports event; quite expensive but still ok compared to other hotels during the same period.
Centrally located in Pontresina near restaurants and shops; very rich breakfast selection; provided breakfast earlier on the day of a sports event.
Stayed in July 2025
Reviewed: 4 June 2025
Wilfried
SwitzerlandGood location, simple parking, practical family rooms
Stayed in May 2025
Reviewed: 4 June 2025
Mary
United StatesThe bathroom was very small, the shower curtain was ridiculously high, there was no heat control in the room.
It was in a good location. It was attractive and clean, and the front desk was helpful.
Stayed in June 2025
Reviewed: 24 May 2025
Marcel
NetherlandsA shower in the bath tub with a curtain. If they change this for a normal shower then this hotel is a full 10!!!!
Good Location, Beautiful view from the room, good restaurant for dinner and breakfast. Very friendly and efficiënt lady who served dinner/managed the restaurant! Parking in the garage of the hotel.
Stayed in May 2025
Reviewed: 14 May 2025
Susan
SwitzerlandGreat location and amenities. Wonderful customer service welcoming, informative and professional. Breakfast and dinners in the restaurant were excellent, both food and service. Rooms clean and well designed, very functional.
Stayed in May 2025
Reviewed: 28 February 2025
Latoya
United StatesN/A
It was close enough to activities but not over saturated with people. The front desk Melonie (can’t remember the other 2 names) were very nice and informative.
Stayed in February 2025
Reviewed: 23 February 2025
Trudy
IsraelVery minor: the pillows could be a bit softer.
The staff went out of their way to meet all our needs. For example, our kids eat only vegan food. The kitchen staff provided special, tasty vegan meals for them every evening, based on their food preferences. I love everything about this hotel - the location, the cleanliness, the excellent breakfast, the friendly and helpful staff, the spaciousness and coziness of our room and the gorgeous view from the balcony!
Stayed in January 2025
Reviewed: 21 February 2025
Ken
IrelandHappy with the place and would stay again.
Nice family hotel feel . It is a ski holiday style hotel so quiet and so the bar was not really open and no restaurant / cafe facilities other than meal times.
Stayed in February 2025
Reviewed: 20 February 2025
Eric
United StatesNada
Great location, very comfortable room, hearty breakfast, lovely and charming staff. The bus stop was very close and convenient which is essential for St. Moritz.
Stayed in February 2025
Reviewed: 16 February 2025
Andreea
United KingdomEverything was fine.
The location , the service overall
Stayed in December 2024
Reviewed: 11 February 2025
Sonja
United KingdomWhilst the room was fully refurbished, the style of the bathroom felt a bit dated, but we did not mind it. the house is generally fully refurbished and we would definitely come back.
Very well kept house, friendly staff, very sizeable room. Parking in the garage or outside at a fee.
Stayed in February 2025
Reviewed: 28 January 2025
Sergey
GermanyInternet connection in the room was unstable on the second day, false fire alarm at 4 a.m.
excellent breakfast, helpful staff, spacious comfortable room, own parking
Stayed in January 2025
Reviewed: 7 January 2025
Elisa
ItalyMatresses can be better. Probably a topper would be enough to improve the quality of the sleep.
Very nice place, well-maintained and clean. The staff is very kind and competent. The half-board option is very convenient, and the food is excellent.
Stayed in January 2025
Reviewed: 25 December 2024
Annie
SwitzerlandRoom is quite cold during the night, especially with a quite thin cover (a duvet would be nice). the bed is hard and not convenient for everybody. Sauna hours are short (15.30-18h)
Location, excellent breakfast and restaurant, nice and big new rooms, very friendly staff
Stayed in December 2024
Reviewed: 30 November 2024
Mcgraw
SwitzerlandNa
Breakfast dinner view
Stayed in October 2024
Reviewed: 15 September 2024
James
United StatesThere was nothing not to like about this property. The staff was excellent. The rooms were very comfortable with beautiful wood furnishings. The dinner we had there was also very good.
Stayed in September 2024
Reviewed: 4 September 2024
William
Switzerlandn.a.
Over the years the hotel has consistently retained its level of quality of services, friendliness of staff, helpfulness of staff members, - shouldn't this be a 4 star establishment. The location is great, breakfast is excellent, access to facitlities, shopping, exploring the environment and our favourite Val Roseg is great. I stayed at the Schweizerhof since almost 20 years and am intrigued as to how they can keep up with excellent service. See you soon.
Stayed in August 2024
Reviewed: 18 August 2024
Arthur
United StatesGenerous breakfast buffet with lots of choices, balcony, view of mountains from balcony, elevator, lady at front desk who was very friendly, informative and helpful, free shuttle from and to train station when we arrived and left.
Stayed in July 2024
Reviewed: 18 August 2024
Christina
United StatesA little difficult to park momentarily in front of the hotel to unload .
Right in town so within walking distance of restaurants and shops but in a quiet area. Beautiful Mountain Views from balcony .
Stayed in August 2024
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