Reviews of Hotel Schweizerhof Pontresina 3 stars
Via Maistra, 7504 Pontresina, Switzerland
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewVery welcoming staff, exceptional breakfast, tasty dinner, entire hotel super clean, could even activate the heating overnight.
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Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewAmazing location, great views, friendly staff, wonderful food, comfortable beds
I wish breakfast started earlier 😊
Good morning We would like to thank you for your kind words. We are glad that everyone in our team was kind to you, made you feel welcome, and that you enjoyed the food. We will take note of your comments regarding the timing of breakfast: all feedback is important to us. We look forward to welcoming you again soon, please don't hesitate to contact us if you need any further information.
Good morning We would like to thank you for your kind words. We are glad that everyone in our team was kind to you, made you feel welcome, and that you enjoyed the food. We will take note of your comments regarding the timing of breakfas… Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewEverything was really perfect, from a Swiss citizen perspective. Fabulous. Great breakfast, very comfy, location +++
One of the waitresses on an evening was very in a rush a slightly rude but ended to be nice so we forgot. We will never understand why we have to pay CHF for tap water.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewWonderfull! Fine bread, fresh fruits, etc
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewVery friendly and helpful staff, a comfortable and clean room, and a good and tasty breakfast.
Good evening Thank you for the wonderful score and words, which we really appreciate. We are delighted that you enjoyed your stay. Our team always tries to provide the best possible experience, paying careful attention to every detail. We are glad you found the room clean and that you enjoyed the breakfast. Will defenetly pass your comments to these departments. We hope to welcome you back soon and spoil you again, regards
Good evening Thank you for the wonderful score and words, which we really appreciate. We are delighted that you enjoyed your stay. Our team always tries to provide the best possible experience, paying careful attention to every detail. We a… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewCentrally located in Pontresina near restaurants and shops; very rich breakfast selection; provided breakfast earlier on the day of a sports event.
They should have better advertised the early breakfast for the sports event; quite expensive but still ok compared to other hotels during the same period.
Good afternoon, Thank you for your kind feedback. We are glad you enjoyed your stay and the location. We are sorry that the early breakfast wasn't much promoted. We hope our team informed you on time and you managed to organize your day. We hope to welcome you again in the future — please don't hesitate to contact us with any enquiries.
Good afternoon, Thank you for your kind feedback. We are glad you enjoyed your stay and the location. We are sorry that the early breakfast wasn't much promoted. We hope our team informed you on time and you managed to organize your day… Show more
Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewGood location, simple parking, practical family rooms
Good evening, Thank you very much for your kind words. We're glad to hear that you found our rooms to be welcoming and comfortable. We always hope our guests enjoy the full experience and can relax. We're also glad you found our parking and location convenient. We hope to welcome you again soon. Regards from your Schweizerhof Pontresina Team
Good evening, Thank you very much for your kind words. We're glad to hear that you found our rooms to be welcoming and comfortable. We always hope our guests enjoy the full experience and can relax. We're also glad you found our par… Show more
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewIt was in a good location. It was attractive and clean, and the front desk was helpful.
The bathroom was very small, the shower curtain was ridiculously high, there was no heat control in the room.
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewGood Location, Beautiful view from the room, good restaurant for dinner and breakfast. Very friendly and efficiënt lady who served dinner/managed the restaurant! Parking in the garage of the hotel.
A shower in the bath tub with a curtain. If they change this for a normal shower then this hotel is a full 10!!!!
Good evening! We're glad you enjoyed the location, and we're pleased to hear that our restaurant team was exceptional. Will defenetly pass your comment to the colleagues. We're sorry to hear that you didn't like the bathroom very much. We have some rooms with showers, as well as rooms similar to yours. We will pass along your suggestion to our management. We hope to welcome you again soon and provide a better experience. Please don't hesitate to contact us in future, regards Reception
Good evening! We're glad you enjoyed the location, and we're pleased to hear that our restaurant team was exceptional. Will defenetly pass your comment to the colleagues. We're sorry to hear that you didn't like the bathro… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewGreat location and amenities. Wonderful customer service welcoming, informative and professional. Breakfast and dinners in the restaurant were excellent, both food and service. Rooms clean and well designed, very functional.
Thank you very much for your great review. We are all very happy that you enjoyed your stay with us so much. We would be happy to pass on all your compliments to our departments and employees. We are pleased to know you liked our rooms and the design. We look forward to welcoming you again soon. Best regards Reception
Thank you very much for your great review. We are all very happy that you enjoyed your stay with us so much. We would be happy to pass on all your compliments to our departments and employees. We are pleased to know you liked our rooms and … Show more
Reviewed: 26 April 2025 · Stayed in March 2025
Verified reviewReviewed: 18 April 2025 · Stayed in March 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewLocation. Staff. Restaurant.
Mattress. We hardly could sleep overnight.
Dear guest, thanks a lot for your kind review. We always try our best to fullfil client's expectations. As mentioned in our guest information sheet delivered upon check in, we have toppers available for those clients who prefer softer mattrasses. It's a pity you did not ask. We will add your mattrasses preferences in our clients profile. Looking forward to welcoming you again. Best regards, reception
Dear guest, thanks a lot for your kind review. We always try our best to fullfil client's expectations. As mentioned in our guest information sheet delivered upon check in, we have toppers available for those clients who prefer softer … Show more
Reviewed: 16 March 2025 · Stayed in February 2025
Verified reviewReviewed: 3 March 2025 · Stayed in January 2025
Verified reviewReviewed: 2 March 2025 · Stayed in February 2025
Verified reviewReviewed: 28 February 2025 · Stayed in February 2025
Verified reviewIt was close enough to activities but not over saturated with people. The front desk Melonie (can’t remember the other 2 names) were very nice and informative.
N/A
Reviewed: 27 February 2025 · Stayed in February 2025
Verified reviewReviewed: 27 February 2025 · Stayed in February 2025
Verified reviewReviewed: 26 February 2025 · Stayed in February 2025
Verified reviewReviewed: 23 February 2025 · Stayed in January 2025
Verified reviewThe staff went out of their way to meet all our needs. For example, our kids eat only vegan food. The kitchen staff provided special, tasty vegan meals for them every evening, based on their food preferences. I love everything about this hotel - the location, the cleanliness, the excellent breakfast, the friendly and helpful staff, the spaciousness and coziness of our room and the gorgeous view from the balcony!
Very minor: the pillows could be a bit softer.
Reviewed: 22 February 2025 · Stayed in February 2025
Verified review