Reviews of Hotel Seeburg 4 stars
Seeburgstrasse 59 - 61, 6006 Luzern, Switzerland
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe property is very nice, the rooms are less beautiful than the rest but ok. There is nothing in the room fridge! So you need to find a beer in your own because the bar closes soon. The location is less majestic than it seems, because it is placed on a big road facing the lake. It is quite distant from the centre too.
Dear Sara, Thank you for your feedback regarding your recent stay. We appreciate your comments about the property and will take them into consideration. Regarding the room fridge, we aim to provide a comfortable experience, and we understand the importance of refreshments. Our bar hours are designed to cater to our guests, and we hope to enhance your overall experience during future visits. Best regards, Hotel Seeburg
Dear Sara, Thank you for your feedback regarding your recent stay. We appreciate your comments about the property and will take them into consideration. Regarding the room fridge, we aim to provide a comfortable experience, and we understa… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe staff were incredibly friendly and the room felt nice and clean with an incredible view. Some of the smaller things like providing free drinks in the minibar and welcome water/champagne (I think) at the front made it feel like they weren’t trying to nickel and dime you. Also, fhe beds were incredibly comfortable. We intended to look up the brand but forgot! While although a bit outside of Lucerne, buses come frequently so it did not feel like a hassle getting around. We’d definitely stay again if we find ourselves in Lucerne.
While although the Sunset Bar across the street was great, the hotel is quite close and the music could be quite loud which wouldn’t be a big deal under normal circumstances but it isn’t great if you’re jet lagged and wanting to sleep early. Also, some of the other guests could be quite loud as well but that isn’t the fault of the hotel.
Dear Otten, Thank you for sharing your positive experience at Hotel Seeburg. We are delighted to hear that our staff made a favorable impression, and that you enjoyed the cleanliness and breathtaking views from your room. It is wonderful to know that our complimentary amenities contributed to your overall comfort and satisfaction. We appreciate your feedback regarding the noise levels from the Sunset Bar and other guests. While we strive to create a peaceful environment for all our guests, we understand that external factors can sometimes affect your stay. Your comments will certainly be taken into consideration as we continuously seek to enhance our guests' experiences. Thank you once again for your kind words, and we look forward to welcoming you back on your next visit to Lucerne. Best regards, Hotel Seeburg
Dear Otten, Thank you for sharing your positive experience at Hotel Seeburg. We are delighted to hear that our staff made a favorable impression, and that you enjoyed the cleanliness and breathtaking views from your room. It is wonderful t… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewI liked the location, good view of the lake. That's the only pro about this hotel.
The hotel was old, the floor area is renovated but the rooms are not. Doesn't have air-co. Only one elevator. Blinders doesn't cover the entire window. Room was clean to the eye to see but under the bed it was dusty. Reception crew is very good, restaurant crew is mixed, some good people, some arrogant and rude people too. Definitely doesn't hold the quality standard that the price tag makes you expect. Too expensive for what it delivers.
Dear Felipe Bueno Barbosa Thank you for your feedback. We're glad you enjoyed the location and the beautiful lake view. We're sorry to hear that your experience didn’t fully meet your expectations in other areas. Your comments about the cleanliness and the service will be shared with our team to help us improve moving forward. We understand your concerns regarding the value for money, and we regret that you didn't feel the stay matched the price. We truly appreciate you taking the time to share your thoughts and hope we have the opportunity to welcome you again for an improved experience. Best regards Hotel Seeburg
Dear Felipe Bueno Barbosa Thank you for your feedback. We're glad you enjoyed the location and the beautiful lake view. We're sorry to hear that your experience didn’t fully meet your expectations in other areas. Your comments about the cl… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewFantastic position, lovely clean hotel, helpful and friendly staff The
Nothing
Dear Louise, Thank you for your kind words about our hotel and staff. We are delighted to hear you enjoyed your stay with us. Goodbye, Hotel Seeburg
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in May 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in June 2025
Verified reviewThe property was in a good scenic location with nice dinning facilities both on and off property.
The room had no air conditioning and it was unusually warm during our stay.
Dear Robert, Thank you very much for your positive feedback. We are delighted to hear that you enjoyed your stay. As an alternative to the air conditioning, fans are available in the rooms to ensure a pleasant temperature. Best regards, Hotel Seeburg
Dear Robert, Thank you very much for your positive feedback. We are delighted to hear that you enjoyed your stay. As an alternative to the air conditioning, fans are available in the rooms to ensure a pleasant temperature. Best regards, … Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewSome houses in the left was not good at all and they are more or less defunct.
Ok but the road was not so convenient.
Dear Guest, Thank you for your feedback regarding your stay. We appreciate your comments and hope to serve you again in the future. Best regards, Hotel Seeburg
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThe location is amazing, Hotel building in general is also very nice, the Garden with seatings and streetfood was the best thing, really enjoyed the time here!
the room I was given was outdated and not matching the rest of the hotel, really needs restyling
Dear Bea, Thank you for your kind words about our location and garden amenities. We appreciate your feedback regarding the room's decor and will consider it as we strive to enhance our guests' experiences. Best regards, Hotel Seeburg
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewFantastic place just near the city and by an impressive “Sunset Bar” and access into the lake. Delightful breakfast and restaurant accommodations. You will pay for convenience there. Would be nice if there were more perks for that to guest.
Bathroom was a little small. Wish there was a little more room in there but they added that space to accommodate for a larger room in general. No AC in room, know the season time you are going when visiting.
Dear DFletch07, Thank you for your kind words and positive feedback about your stay at Hotel Seeburg. We are delighted to hear that you enjoyed our location and the delightful breakfast offerings. We appreciate your input regarding the bathroom size and understand how important comfort is during your stay. Regarding the absence of air conditioning, we do provide venitaloren to ensure a pleasant atmosphere. We value your suggestions regarding additional perks and will certainly keep them in mind as we continue to enhance our guest experience. We look forward to welcoming you back on your next visit! Best regards, Hotel Seeburg
Dear DFletch07, Thank you for your kind words and positive feedback about your stay at Hotel Seeburg. We are delighted to hear that you enjoyed our location and the delightful breakfast offerings. We appreciate your input regarding the b… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewView and location of the hotel is fantastic, the staff is very polite and helpful. The Lucern lake is across the road and we enjoyed a swim there.
We had requested for adjoining rooms at the time of the booking (about 2 weeks prior to our arrival) and this request was not fulfilled. We were allocated rooms on different floors however, the receptionist after realizing that we were a family managed to find us 2 rooms on the same floor, but not adjoining. The staff were very pleasant to deal with however, the rooms did not have air-conditioning. There was one fan in the room, they did not have additional fans, so our request for an additional fan in our room was not fulfilled. We spent an uncomfortable night due to the high temperature and we were not able to get a good night's rest.
Dear Kewalram, Thank you for sharing your experience with us. We are pleased to hear that you appreciated our location, the stunning views, and the politeness of our staff. However, we sincerely apologize for the discomfort you encountered regarding your room arrangements and temperature. I understand that your request for adjoining rooms was not fulfilled as expected. While we strive to accommodate such requests, it can be challenging due to availability and which room category is booked. We do not have always the same category of rooms on the same floor. We are glad that our receptionist was able to assist you in finding two rooms on the same floor. Regarding the air-conditioning, we do not have air-conditioning units in our rooms; however, we provide ventilation options to help maintain comfort. I regret that we could not fulfill your request for an additional fan, which contributed to your discomfort during your stay. We appreciate your feedback and will take it into consideration for future improvements. Kind regards, Hotel Seeburg
Dear Kewalram, Thank you for sharing your experience with us. We are pleased to hear that you appreciated our location, the stunning views, and the politeness of our staff. However, we sincerely apologize for the discomfort you encountered… Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewLocation was great with immediate access to the bus route into downtown. Good staff and overall nice accommodations.
It still feels like a remodeled motel over a 4-star hotel. Common areas are beautiful, but rooms are basic at best.
Dear Christopher, Thank you for your kind feedback regarding our location and staff. We appreciate your observations about our accommodations and will take them into account as we continuously strive to enhance our guests' experiences. Best regards, Hotel Seeburg
Dear Christopher, Thank you for your kind feedback regarding our location and staff. We appreciate your observations about our accommodations and will take them into account as we continuously strive to enhance our guests' experiences. Be… Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewLocation and staff
No air condition in the room
Dear Sherif, Thank you for your positive feedback regarding your stay. We appreciate your comments and would like to inform you that we provide ventilators in rooms as an alternative to air conditioning. Best regards, Hotel Seeburg
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewThe view of the lake is gorgeous.
No air conditioning. There was a fan, but it was still warm even with the doors open.
Dear Suzette, Thank you for your kind words about our hotel and its beautiful setting. We appreciate your feedback regarding the fan and room temperature; we provide venetian blinds as an alternative to help manage warmth. Goodbye, Hotel Seeburg
Dear Suzette, Thank you for your kind words about our hotel and its beautiful setting. We appreciate your feedback regarding the fan and room temperature; we provide venetian blinds as an alternative to help manage warmth. Goodbye, Hotel … Show more
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewThe staff were warm and friendly, the location and views are amazing
The lack of air conditioning.
Dear Janet, Thank you for your feedback. We are pleased you enjoyed our location and staff. As an alternative to air conditioning, we offer ventilators in the rooms to ensure comfort. Goodbye, Hotel Seeburg
Reviewed: 4 June 2025 · Stayed in May 2025
Verified review