Bei der Zuben 465 B, 3822 Lauterbrunnen, Switzerland
#17 of 48 hotels in Lauterbrunnen
Guests' ChoiceBased on 778 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.7
Facilities
9.1
Staff
9.5
Value for money
8.6
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 August 2025
Neil
United KingdomI can't think of anything.
The breakfast was a buffet and very good , with plenty of choice. It is also close to the train station.
Stayed in August 2025
Reviewed: 28 August 2025
Randall
United StatesEverything was very good. No dislikes
Very friendly staff. Helpful on all requests
Stayed in August 2025
Reviewed: 25 August 2025
Mohammed
United StatesNone
Great Location
Stayed in August 2025
Reviewed: 25 August 2025
Anett
AustraliaNothing. Everything was great!
The hotel is beautiful with breathtaking views! I wish we could have stayed longer to enjoy it. The inhouse restaurant also served lovely meals. Also very conveniently located a minute walk from the train station.
Stayed in August 2025
Reviewed: 17 August 2025
Paula
CanadaWe were able to stay in the same room as two years ago
Stayed in August 2025
Reviewed: 14 August 2025
Megan
United KingdomRoom was quite small
Clean and comfortable Well priced restaurant and helpful friendly staff Unlimited iced water and tea and coffee available Good breakfast
Stayed in August 2025
Reviewed: 13 August 2025
Susan
United StatesGreat location very good breakfast washing machines on site
Stayed in August 2025
Reviewed: 8 August 2025
Begonia
FranceVery charming hotel with modern facilities and onsite dining parking. Beautiful views depending on the room
Stayed in August 2025
Reviewed: 2 August 2025
Angela
United StatesPerfect location, lovely breakfast and coffee bar. Very clean
Stayed in August 2025
Reviewed: 29 July 2025
Dorothy
United StatesNothing
Everything
Stayed in July 2025
Reviewed: 27 July 2025
Alexandra
United KingdomNothing
Central to Lauterbrunnen. Lovely room. Liked having coffee & tea making facilities available.
Stayed in July 2025
Reviewed: 22 July 2025
Ailee
United StatesWish there were an AC in the room, but it did get cooler at night.
The hotel is clean and located in a perfect location. The breakfast was amazing. Free parking.
Stayed in July 2025
Reviewed: 21 July 2025
Jessica
AustraliaThe coffee machine ran out of milk regularly and wasn’t replaced The split level was fun for a few days but after 5 days climbing down the stairs to go the toilet at night I got over it.
The room was well presented and I liked the split level (for the first few days). We had a balcony and were able to sit outside and view the hills. The breakfast was good and the coffee machine was a nice bonus. We really enjoyed our stay here. Staff were friendly and happy to help. The hotel is in a great location too. Right at the start of the valley so you don’t have to drive through the crazy crowds to get to the hotel. That really is a huge bonus.
Stayed in July 2025
Reviewed: 19 July 2025
Ashley
United StatesNothing!
Beautiful landscaping & proximity to train/tram
Stayed in July 2025
Reviewed: 14 July 2025
Michael
United StatesA little pricey.
Room, breakfast, excellent staff and very accommodating.
Stayed in June 2025
Reviewed: 14 July 2025
Robert
United StatesOverall we liked everything. No complaints
My wife and I recently stayed for a week in a standard double room. The room was very nice. Roomy enough and had a nice size balcony to set out on. The included breakfast included hot and cold items including scrambled eggs, sausage, bacon and pancakes There was also an nice selection of fresh breads, cold cuts, cereals and local cheeses. We also had dinner at the restaurant on a couple of nights and found the food to be very good and the prices reasonable for the area. The Silberhorn is also in an excellent location in Lauterbrunnen. A five minute walk from the train station and the local coop grocery is even closer.
Stayed in July 2025
Reviewed: 10 July 2025
Kathleen
United StatesAmazing view from the balcony, close to train station, wonderful breakfast & dinner, and friendly staff.
Stayed in April 2025
Reviewed: 10 July 2025
Heidi
United StatesNothing! It was great
Wonderful location with a view of the waterfall plus walking distance to everything.
Stayed in June 2025
Reviewed: 8 July 2025
Christopher
United StatesClean and nice and the location.
Stayed in July 2025
Reviewed: 5 July 2025
Nishant
NetherlandsThe room was over two floors, which was a bit inconvenient. The bathroom and the toilet shared a single glass door which was not ideal.
Beautiful location, great breakfast, lovely staff. The rooms were very clean.
Stayed in June 2025
Reviewed: 3 July 2025
Dorothy
United StatesLoved everything!
Stayed in July 2025
Reviewed: 2 July 2025
Nilesh
United StatesThis single deluxe room was very small. Different from rest and the ceiling was very low.
Location
Stayed in June 2025
Reviewed: 30 June 2025
Sui
Hong KongThe view to waterfall from hotel restaurant is excellent. Passenger lift is provided in the hotel. The buffet breakfast is great. Some rooms with balcony can see the waterfall. The scenic view of church, waterfall, river and train between Lauterbrunnen and Wengen are attractive to tourist.
Stayed in June 2025
Reviewed: 29 June 2025
Leendert
Netherlands- nothing
1. a great team! Kind, helpfull, social, correct. Good cleaning of the room and clean towels and also after 1 week clean bed sheets 2. The room was spacious and perfect! Very good bed and mattrass. Good couch and wow even a chaise longue! Great bathroom. 3. The view on the mountains and station we liked. The cable car beside the balcony didn't make any noise. 4. Perfect location! Only few minutes from railwaystation, busstop and cablecar. 5. We liked the different rooms for eating. Very nice breakfast room, glass dining room , terrace (and a beautiful garden), the intimate restaurant inside. 6. A wide choice of breakfast options. We liked the pancakes! Superb bread. Attentive continuous clearing of tables so always a place to be seated. 7. 24h water coffee and tea. We used the icecubes maker very often. Just great. 8. Nice Swiss menu's in the resaurant and a good wine list with Swiss wines.
Stayed in June 2025
Garda, Italy
Jackson, USA
Annweiler am Trifels, Germany
Rauris, Austria
Pula, Croatia
Denpasar, Indonesia
Jindalee, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content