Reviews of Smart-Hotel 3 stars
Talstrasse 70, 7563 Samnaun, Switzerland
Loading
Guests also reviewed these properties:
Hanoi, Vietnam
Isla Mujeres, Mexico
Kitzbühel, Austria
Cluj-Napoca, Romania
Xi'an, China
St. John's, Canada
Helensburgh, United Kingdom
Kisoroszi, Hungary
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewClean, modern, big rooms and nice breakfast.
Reviewed: 5 April 2025 · Stayed in March 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewIt has everything that you need for less money. Good stuff and good food
-
Reviewed: 9 January 2025 · Stayed in December 2024
Verified reviewVery friendly and helpful staff. Great location.
Reviewed: 31 December 2024 · Stayed in December 2024
Verified review- Ski In / Ski Out - Very friendly hosts - Ski Passes available in Hotel - Good Breakfast
- No dinner available
Reviewed: 23 December 2024 · Stayed in December 2024
Verified reviewDelicious and plentiful breakfast.
Reviewed: 9 October 2024 · Stayed in September 2024
Verified reviewReviewed: 25 August 2024 · Stayed in August 2024
Verified reviewLocation is great and view from the window was also lovely although there was a construction site at the time of our stay. Breakfast was sufficient although there might be a bit more variety. Parking is right in front of the hotel for free.
No air-con although I guess most of the time it is not needed. But at the time of our stay the room got a bit warm but nothing terrible. Room wasn't the biggest but it was alright for one night stay.
Reviewed: 13 August 2024 · Stayed in July 2024
Verified reviewWe spent only one night there but it was great. Beds were very comfortable and breakfast was great.
Reviewed: 23 March 2024 · Stayed in March 2024
Verified reviewHelpful staff, great location, clean and good breakfast.
Reviewed: 26 February 2024 · Stayed in February 2024
Verified reviewReviewed: 23 February 2024 · Stayed in February 2024
Verified reviewSki in/ Ski out! Great, clean, and friendly hotel. Even with 4 adults in a room with a bunk bed, very spacious. Breakfast was exactly what you need to start a day of skiing. Plenty of parking. And most of all, super friendly staff! Thank you Smart-Hotel.
No complaints at all!
Reviewed: 23 February 2024 · Stayed in February 2024
Verified reviewReviewed: 12 February 2024 · Stayed in February 2024
Verified reviewReviewed: 5 February 2024 · Stayed in February 2024
Verified reviewReviewed: 21 December 2023 · Stayed in December 2023
Verified reviewReviewed: 17 December 2023 · Stayed in December 2023
Verified reviewReviewed: 2 October 2023 · Stayed in October 2023
Verified reviewCable cars for free.
Reviewed: 28 September 2023 · Stayed in September 2023
Verified reviewBeautiful room with view on the mountains, clean and new facilities. The breakfast buffet was amazing, and the location of the hotel was perfect, just a couple of minutes from the ski station.
Reviewed: 23 September 2023 · Stayed in September 2023
Verified reviewTruly a wonderful location and staff were so accommodating and welcoming.
Reviewed: 17 September 2023 · Stayed in September 2023
Verified reviewExcellent location near the cable car. Very good breakfast, helpful staff.
The room was very hot
Reviewed: 23 August 2023 · Stayed in August 2023
Verified reviewDefinitely amenities and nice personel ;)
————