Reviews of The Cambrian 4 stars
Dorfstrasse 7, 3715 Adelboden, Switzerland
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewThe hotel is in a beautiful location with stunning views. It has a wonderful design, combining both winter and summer vibes, and it really suits all tastes. The reception staff were excellent – when we asked to change to a room with a better view, they did their best to move us without charging extra, even though normally there would have been an additional cost.
The cleaning service was very disappointing – they didn’t even change the bed sheet although it had a coffee stain on it. When I checked in, they took my car key without informing me that there would be a fee. Only at check-out did I discover a large unexpected charge. In my opinion, if the guest is not told about the cost in advance, this is not acceptable, as I should have the choice whether to take the service or not. In addition, all the restaurants in the hotel close at 10 PM. I think this should be reconsidered, especially since the whole area also closes early, leaving no option to find food afterwards.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe hotel was nice and cosy, but the most outstanding part was the view! The room was spacious, clean and with all the necessary amenities. The bed was very comfortable. The staff were very kind and welcoming. The bus stop is located literally in front of the hotel, so it was very convenient to reach it after a long travel day.
The room was a bit dark to my preference. The breakfast was nice, but for this price range I would expect more variety.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewNice rooms
For the price you may expect better service. Besides that restaurant was dissapointing. And why is it so dark in the hotel and restaurant area?
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLocation. It is set up in the perfect place away from the civilization. The staff - their performance, their promptness, their demeanor, their attitude were incredible. They engaged with us, even though they were running around. Very impressed!
I liked everything. But I do have a few suggestions for the management. ( I did give good ratings - and I loved the property) 1. For the $ we are paying per night which is comparable to Ritz, maybe provide an turndown service. 2. I didn’t see an a la carte breakfast option - maybe I missed it. The buffet - even though good, wasn’t at par. 3. I would have expected a hot tub or a jacuzzi 4. The gym room is smaller than the guest room. I understand that it’s adelboden and we expect people to get outside - but it’s the smallest gym I have ever seen. 5. Dining. It’s a pretty high end resort. And if you want to project yourself as that, you’d have to provide that service during fine dining. Maybe separate fine dining into outside and inside. We had babies throwing breadcrumbs and teenagers on loud phone calls while couples were having candlelit conversations over fine wine. Waiters were apologizing to us and we were accommodating but we had guests around us who had no courtesy or civic sense. 6. Pool deck. For a property whose USP is the pool, there’s not enough space for pool chairs. There’s like 6 below the pool, and you’d have climb upstairs to get to 3 more cabanas. We were lucky we walked into couple who were leaving their chairs when we walked in - but I am sure others didn’t get so lucky. Now will I recommend you to my friends? 100% few tweaks here and there - and you’d be the best experience ever. Your staff is amazing - your management just has to make a few adjustments here and there.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewAbsolutely love 🤍
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewAmazing views. Stylish furniture and feel of the hotel. Grown Alchemist cosmetics! Very tasty food at the bar with the loveliest personnel :) Indoor pool + outside hot tub with the views :) Very good breakfast. Welcoming stuff at the reception desk, both at check in and check out.. Thank you to all of them - people do make the place! :)
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Dear Kristina, Thank you very much for your wonderful review on Booking.com! We are delighted to read that you enjoyed your stay with us – from the breathtaking views and stylish ambience to the high-quality bathroom amenities, the delicious food at the bar, and the warm welcome from our reception team. It is especially rewarding to hear that our team – from reception to service – made such a positive impression on your stay. Your praise is the greatest motivation for us to continue creating unforgettable moments with passion and attention to detail. We would be very happy to welcome you back to The Cambrian soon and to provide you with another equally wonderful experience. Warm regards from AdelbodenChiara Laillard – Host
Dear Kristina, Thank you very much for your wonderful review on Booking.com! We are delighted to read that you enjoyed your stay with us – from the breathtaking views and stylish ambience to the high-quality bathroom amenities, the delicio… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewExceptional experience at The Cambrian. Great spa with hot outside pool with stunning views. Very clean. Super friendly staff. Good breakfast.
Everything was perfect, apart from the price :)
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewGood location Nice indoor and outdoor pool Lovely treatments
Parking fee wasn't mentioned upon arrival Staff was noisy in the morning A lot of staff doesn't speak German (...in German-speaking part of Switzerland)
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewThe stunning property, pools, restaurant (+ restaurant staff) and the killer view.
Front desk staff were not overly attentive or friendly. There were robe shortages and empty body wash when we arrived (which we are only mentioning because generally customer service is top notch with this price point).
Dear Danielle, Thank you so much for taking the time to share your impressions following your stay with us. We’re delighted that you enjoyed the beauty of The Cambrian — especially the pools, the restaurant and its team, and of course, the breathtaking views. At the same time, I’m truly sorry that we fell short in other areas, particularly at reception. Please allow me to explain: during your visit, we were experiencing an unusually busy day and, unfortunately, a delay from our laundry service, which resulted in the robe shortage — certainly not the level of service we strive to provide, especially at this price point. We deeply appreciate your understanding and your valuable feedback, which helps us continue to improve. We would love the opportunity to welcome you back and provide the seamless, attentive service you rightfully expect. As a gesture of appreciation, I would be delighted to personally welcome you and offer an upgrade to one of our Junior Suites for your next stay, along with a small treat from me. Just let us know when you plan to return — it would be our pleasure to make sure everything is perfect for you. Warmest regards, Chiara Laillard – Gastgeberin Huba Harskuti – Front Office Manager & The Cambrian Team
Dear Danielle, Thank you so much for taking the time to share your impressions following your stay with us. We’re delighted that you enjoyed the beauty of The Cambrian — especially the pools, the restaurant and its team, and of course, the… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in June 2025
Verified reviewThe room was wonderful, clean, and comfortable. We booked the room with the Mountain View and it was breathtaking. We also enjoyed our relaxing time in the pool and sauna and enjoyed the view that it came with. Also breakfast was included with our stay and it was really good! There was a good mix of protein savory food with plenty of options and everything we had tasted really good. We were able to do a few hikes from this location and were able to also visit Oeschinensee as well.
The only downside was no AC since we visited at the end of June and it was quite hot but seems like that is the norm in Switzerland/Europe. Otherwise we left the windows open and it ended up being okay.
Dear Ashley, Thank you so much for taking the time to share your experience and for your kind words about your stay with us — we truly appreciate your wonderful evaluation! We’re delighted to hear that you found your room clean, comfortable, and that you enjoyed the breathtaking view of the mountains — it’s one of our favorite features as well. It’s great to know you had time to relax in the pool and sauna and that the views there added to the experience. We’re especially happy that you enjoyed our breakfast and found the variety and quality to your liking — we take pride in offering something for everyone. Your mention of the great hikes and your visit to the beautiful Oeschinensee makes us very glad that you were able to take full advantage of our location. We also appreciate your understanding regarding the lack of air conditioning. As you noted, this is indeed common in Switzerland and much of Europe, but we’re glad that leaving the windows open helped make your stay comfortable. It was a pleasure to have you as our guest, and we very much hope to welcome you back again in the future — perhaps when the mountain air is a little cooler! Warmest regards, Chiara & The Cambrian Team
Dear Ashley, Thank you so much for taking the time to share your experience and for your kind words about your stay with us — we truly appreciate your wonderful evaluation! We’re delighted to hear that you found your room clean, comfortab… Show more
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewShort time allocated for photos at the pool. It should be allowed all the time
Dear Parviz Nadri, Thank you for your feedback, and for taking the time to write about your visit. We are delighted to hear that you enjoyed the hotel overall and truly appreciate your very positive feedback. At the same time, we understand that you were not entirely satisfied with the service. Unfortunately, as no specific details were provided, it is difficult for us to respond in a meaningful way. However, we would be glad to learn more about your experience, should you wish to share, so we can continue to improve. We look forward to welcoming you back to The Cambrian Adelboden soon! Kind regards, your host Chiara Laillard & The Cambrian Team
Dear Parviz Nadri, Thank you for your feedback, and for taking the time to write about your visit. We are delighted to hear that you enjoyed the hotel overall and truly appreciate your very positive feedback. At the same time, we understa… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewOrganization, food, kindness, parking, beautiful place.
Everything excellent
Dear Claudia, Thank you so much for your kind words – it means a lot to us to know that you enjoyed your stay so thoroughly. We’re especially happy to hear that you appreciated the organisation, food, warm hospitality, parking, and of course, the beautiful surroundings. Knowing that you'd like to return is the best compliment we could receive! We look forward to welcoming you back to The Cambrian Adelboden very soon. Kind regards, Chiara Laillard - Host & The Cambrian-Team
Dear Claudia, Thank you so much for your kind words – it means a lot to us to know that you enjoyed your stay so thoroughly. We’re especially happy to hear that you appreciated the organisation, food, warm hospitality, parking, and of cou… Show more
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewThe friendliest staff possible. Puzzle-like view of a mountain valley. Charming village. Good cuisine - Merci Chef! Spacious and stylish rooms, a small but cosy outdoor pool and a beautiful large spa area with a larger indoor pool. Our stay was just excellent!
Dear Elena, Thank you so much for your kind and thoughtful feedback! We’re truly delighted to hear that you enjoyed your time with us — from the friendliness of our team and the stunning mountain views to the charm of Adelboden, the delicious cuisine (merci from our Chef!), and the relaxing spa and pool areas. Your appreciation of our spacious and stylish rooms means a great deal to us. It’s especially lovely to hear that you would highly recommend us for summer holidays — and we completely agree: Adelboden in winter has its own magical charm! We would be thrilled to welcome you back in any season. Warmest regards, Chiara Host – The Cambrian Adelboden
Dear Elena, Thank you so much for your kind and thoughtful feedback! We’re truly delighted to hear that you enjoyed your time with us — from the friendliness of our team and the stunning mountain views to the charm of Adelboden, the delic… Show more
Reviewed: 10 June 2025 · Stayed in May 2025
Verified reviewThe view
The indoor pool wasn’t worm as promised. The outdoor pool is tiny and not wormed enough.
Dear David, Thank you for your review. We’re truly sorry to hear that your stay with us did not meet your expectations. At The Cambrian, we always strive to offer an experience that is just as memorable as the views that surround us — and it’s disappointing to learn that we may have fallen short. Unfortunately, we don’t have further details about your experience, but we would greatly appreciate the opportunity to understand what went wrong. Please feel free to reach out to me or my team directly — we would be grateful for the chance to learn more and hopefully welcome you again under better circumstances. Kind regards, Chiara Laillard Host – The Cambrian Adelboden
Dear David, Thank you for your review. We’re truly sorry to hear that your stay with us did not meet your expectations. At The Cambrian, we always strive to offer an experience that is just as memorable as the views that surround us — and… Show more
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewAn exceptional and comfortable stay.
Dear Mohammed, Thank you for your feedback, and for taking the time to write about your visit. We look forward to welcoming you back to The Cambrian Adelboden soon! Kind regards, Sylvain Vodermaier Resident Manager