Reviews of Hotel Sonne 4 stars
Metzggasse 35 / Postfach 121, 3920 Zermatt, Switzerland
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Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewGreat service, central location in Zermatt, good SPA. We liked their tapas restaurant a lot.
Thank you very much for your kind review. We are delighted that you had an enjoyable stay with us and that the ApasTapas exceeded your expectations. We would be delighted to welcome you again with us. Sunny regards,
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewI like the modern - rustic style of the hotel. We receive an upgrade with our room and the view is amazing.
Nothing
We are delighted that you like our modern-rustic style and that you were able to enjoy your room upgrade and the view. It's great that we were able to make your stay even more special. We look forward to welcoming you back soon!
Reviewed: 4 March 2025 · Stayed in March 2025
Verified reviewReviewed: 4 March 2025 · Stayed in February 2025
Verified reviewReviewed: 24 February 2025 · Stayed in February 2025
Verified reviewReviewed: 21 February 2025 · Stayed in January 2025
Verified reviewgood pool and spa and restaurant on site, good facilities, good staff, helpful, not far from town, shuttle to lift
just a bit far from lifts, longish walk no shuttle return for hotel
Thank you for your thoughtful feedback. We are delighted to hear that you had a positive experience during your stay with us and that our facilities, including the pool, spa, restaurant, met your expectations. We would be very delighted to welcome you again. Sunny regards,
Thank you for your thoughtful feedback. We are delighted to hear that you had a positive experience during your stay with us and that our facilities, including the pool, spa, restaurant, met your expectations. We would be very delighted to… Show more
Reviewed: 9 February 2025 · Stayed in January 2025
Verified reviewReviewed: 3 February 2025 · Stayed in February 2025
Verified reviewReviewed: 31 January 2025 · Stayed in January 2025
Verified reviewReviewed: 24 January 2025 · Stayed in December 2024
Verified reviewReviewed: 11 January 2025 · Stayed in January 2025
Verified reviewReviewed: 8 January 2025 · Stayed in January 2025
Verified reviewDear Mr Clements, Thank you very much for your fantastic review! It was a pleasure to have you here as a guest with us. Take care and we are looking forward to welcoming you again with us. Warmest greetings from your Hotel Sonne Team
Reviewed: 7 January 2025 · Stayed in January 2025
Verified reviewReviewed: 4 January 2025 · Stayed in January 2025
Verified reviewThe facilities. Fantastic spa, swimming pool, outside jacuzzi beside a frozen waterfall, ski boot room, cozy bar with cigar room and regular shuttle taxis to the slopes every morning. The staff. A fantastic team who always have a genuine smile for you, couldn’t have been more helpful and went out their way to accommodate any request. Location. A five min walk to the village centre and it’s tons of restaurants, bars and shops.
Pool could have been a wee bit warmer.
Dear Stuart, Thank you for your wonderful review. We’re delighted to hear that you enjoyed your recent stay with us and that you were happy with all of our facilities. We look forward to welcoming you back in the near future. You are always welcome in Hotel Sonne! Kind regards, Hotel Sonne Team
Dear Stuart, Thank you for your wonderful review. We’re delighted to hear that you enjoyed your recent stay with us and that you were happy with all of our facilities. We look forward to welcoming you back in the near future. You are always… Show more
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewBreakfast was wonderful with fresh fruits, pastries, yogurts, muesli, meats, and eggs.
Thank you very much for the good review. It was a pleasure to have you as a guest at our hotel. We look forward to welcoming you back to Zermatt another time. Sunny greetings Your hotel Sonne Team
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewPool was lovely. The restaurant was okay but very very expensive and definitely not worth the price
The breakfast was not great. It was close to Main Street but up a big incline so if you don’t like to walk uphill to get back to your hotel this is not for you.
Reviewed: 28 December 2024 · Stayed in December 2024
Verified reviewReviewed: 24 December 2024 · Stayed in December 2024
Verified reviewExcellent service. Reception staff are very helpful. Fabian ( manager) is superb.Our room every day is clean and tidy .There are new towels every day..Location is great .Walking distance to town centre..
None
Dear Ma Corazon, Thank you very much for your wonderful review, Fabian is very happy about your feedback:) The whole Forster family and the team would like to thank you and wish you and your family a Merry Christmas. Sunny regards, Hotel Sonne
Dear Ma Corazon, Thank you very much for your wonderful review, Fabian is very happy about your feedback:) The whole Forster family and the team would like to thank you and wish you and your family a Merry Christmas. Sunny regards, Hotel S… Show more
Reviewed: 18 October 2024 · Stayed in October 2024
Verified reviewReviewed: 17 September 2024 · Stayed in September 2024
Verified reviewReviewed: 16 September 2024 · Stayed in September 2024
Verified reviewReviewed: 28 July 2024 · Stayed in July 2024
Verified reviewBreakfast was excellent. Personally I like granola cereal which was not available
Breakfast room was hot
Thank you very much for your nice evaluation. We are happy that you chose Hotel Sonne for your stay in Zermatt and that we were able to give you a pleasant experience. We also appreciate the comment on how we can improve the quality of our services so we will share this information. We hope to see you again in Hotel Sonne for your next holidays! Sunny Greetings from Zermatt Hotel Sonne Team
Thank you very much for your nice evaluation. We are happy that you chose Hotel Sonne for your stay in Zermatt and that we were able to give you a pleasant experience. We also appreciate the comment on how we can improve the quality of our … Show more
Reviewed: 10 June 2024 · Stayed in June 2024
Verified reviewNice employees offer very good service. The facilities are cozy and convenient. Only 5 minutes by walk to the Main Street. It’s easier to buy cable or train ticket with the same price in the hotel.
No
Thank you very much for your nice evaluation. We were glad to have you here at guest in our hotel. Sunny Greetings from Zermatt Hotel Sonne Team
Reviewed: 27 May 2024 · Stayed in May 2024
Verified reviewReviewed: 16 April 2024 · Stayed in April 2024
Verified reviewBreakfast good
What a great review! We really appreciate your attention. We are pleased that you were satisfied with our offer during your stay at our hotel. . We look forward to welcoming you as our guest in the future. Kind regards from Zermatt. Hotel Sonne Team
What a great review! We really appreciate your attention. We are pleased that you were satisfied with our offer during your stay at our hotel. . We look forward to welcoming you as our guest in the future. Kind regards from Zermatt. Hotel … Show more