I requested a room with a mountain view a few months ago, but I got a room without a view. The room is dusty, I have allergies and I sneezed all night, I woke up from my sleep to sneeze. I have never had this happen before and this is the second year I have been traveling to Switzerland. The room also had cobwebs and I killed a spider. A minibar/fridge in the room would be good in the future

The location is great, you can see the the Eiger. I don't have a problem with the climb to the location because I didn't have a suitcase. Good breakfast. At night it was a bit strange because the alley is not lit but you get used to it. The breakfast was good. You can also take products from their fridge yourself in the lobby. I arrived at 9 pm and I had the key and instructions ready. The staff is very nice. The garden is beautiful. There are 2 chalets and I stayed in the second.

Stayed in August 2025

The only thing I would change is to upgrade the quality of the cutlery. It didn't match the lovely breakfast.

The location! Sitting on our balcony staring over the roof tops to the sun hitting the Eiger...it was so peaceful. Also the staff was kind and courteous.

Stayed in August 2025

Cold to luke warm shower one morning when we were up very early for sightseeing. The next morning when we got up later the water was hot. Grindelwald is an expensive town to stay in, but this accommodation was a reasonable price in comparison to other properties.

Great location and views, as long as you are prepared for the walk uphill - but they do mention this in the details for the property. Room was very comfortable and clean. Breakfast was terrific and included as part of the booking.

Stayed in August 2025

Had to go up high

Views

Stayed in August 2025

This isn't a negative as the hotel states on its website that getting to it is a bit of an uphill track. This is accurate.

The breakfast was great and the room was clean. The staff were very helpful and responsive.

Stayed in August 2025

A little fridge in the room would have been nice, and the water pressure and temperature control from the shower was terrible. One morning I had a luke warm shower. There definitely is a big steep walk to the hotel, but I guess this is a sacrifice for the views.

The staff were lovely and allowed an early check in as our room was ready and packed a breakfast for us when we needed to leave early on the last day. The view from our balcony was amazing. We also enjoyed having some drinks in the common area.

Stayed in July 2025

Location is on a hill which is a bit of a climb and exhausting with luggage

The staff were so friendly and made me feel so welcomed! Room was clean and very cozy.

Stayed in July 2025

I would class this as between a hotel and a bed and breakfast. It had a self service bar which had some nice beers etc but perhaps overpriced as you might as well have bought some drinks from the supermarket and brought them back. Having said that I suppose it was a service they provided and I actually drank mostly at a place called "Base Camp" a really decent place for food and drink at a reasonable price for Switzerland.

The room was large and had a balcony that had an excellent view. The breakfast was good but not excellent

Stayed in June 2025

It would have been nice to find someone at the reception.

The view from the Hotel Bedroom was amazing,

Stayed in July 2025

Very steep hill to walk up to get there - assistance with luggage from carpark is only change I would request.

Breakfast, room and location all excellent

Stayed in July 2025

The water temperature is unstable in the shower. The AC is noisy.

Smooth electric check-in. Reasonable price.

Stayed in July 2025

A bit noisy- thin walls between room meant we could hear our Neighbours talking.

The breakfast was superb! The room was very small but comfortable.

Stayed in June 2025

Very nice hotel with a beautiful view of Grindelwald with competent staff and outstanding breakfast. Very good value for money for Grindelwald. Highly recommended!

Stayed in July 2025

Hike up a hill but we knew this!

Excellent breakfast, spotlessly clean, wonderful view

Stayed in July 2025

Great location. Very clean. Helpful staff.

Stayed in July 2025

Only thing to remember is that it is a steep walk up from the station with your bags, so keep that in mind when booking. There are no stairs on the way and the path is paved but the last part is rather steep.

Such a lovely little hotel. It is quiet with no noise from the village - just birds and alps. The staff were very helpful, the views incredible and the room was clean and comfortable. Great breakfast and the lounge and terrace wonderful to relax in. Also really useful was being able to store luggage after check out down at the hotel near the train station.

Stayed in June 2025

You cannot drive to the Hotel and the way up there is extremely steep. This was not made known when booking the room. Rooms are very small.

The location is wonderful if you have a mountain view room

Stayed in June 2025

Great location and view!

Stayed in May 2025

The hotel parking was not made clear in the description of the hotel in the Booking website, although available was not part of the hotel itself but down the path. Also the hotel elevation was not clear also as for myself who is problem with lung capacity was rather a climb to get up the footpath. Had this been known I may not have booked it. Otherwise the view was spectacular from the room balcony

The breakfast was generally standard, although could have had some additional items like boiled eggs and becher muesli or plain yoghurt

Stayed in April 2025

Only to bring luggage from station to room was problem had to climb the hills with heavy luggage and then the stairs too. . But rest all the staffs and the hotel was amazing the view was amazing.

Stayed in April 2025

Steep hill to hotel

location , town , food

Stayed in February 2025

The walk up the hill would be difficult in bad weather, & very hard in rain or snow, but we had clear sunny weather so managed ok going up the hill with our bags.

Charming chalet, comfy room

Stayed in February 2025

The steep climb up of the hill to reach the hotel

Friendly staff. Cleanliness, quiet good views

Stayed in February 2025

Misleading that details say it has ski storage. It does not though too late I discovered it has a deal with a shop in the town centre for this. Path up to the hotel is exceptionally slippery when I was there, quite challenging. I found walking up and down in ski boots worked best. No staff in the evening - I arrived around 4pm and already not manned with keys left on desk. Overall I would probably not go back though the location is wonderful.

Wonderful views from breakfast room. Good breakfast. Clean and comfortable.

Stayed in January 2025