Reviews of Hôtel Splendide 3 stars
Route de Fleurs des Champs 23, 3963 Crans-Montana, Switzerland

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Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewLocation was top !!! Very Quiet !!! (I would not recomandable with families with kids )
The hotel is a bit old.
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewExcellent views, nice and friendly staff.
Dear Sir, Thank you for your kind comment, especially about our staff, who give their best to all our customers. With best regards. The Splendide*** Team
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewThe hospitality at Splendide is everything a great hotel should offer—and rarely does anymore. The staff are genuinely kind, helpful, and truly care about your comfort. It reminded me of how hotels used to be, with personal touches that made all the difference. Each morning started with a delightful breakfast—freshly baked croissants, specialty jams, and rich, freshly brewed coffee. It felt like a treat, not just a routine. My room had the most beautiful view from the balcony, a perfect place to start or end the day. While I was out exploring, the room was always cleaned to perfection—a small detail that spoke volumes about the care they put into everything. The location couldn’t be better—just a short, easy walk to both Crans and Montana, with bus stops nearby if you want to go farther. This stay was more than just a getaway—it felt like being welcomed into an exclusive five-star retreat. I’ll always remember this truly unforgettable time at Splendide.
Thank you very much for your kind comment, which means a lot to us. Each of our employees strives to satisfy every one of our customers to the fullest. A comment like yours is extremely gratifying for all of us , and we thank you warmly for it. We look forward to welcoming you back to Le Splendide on another occasion. Best regards. The Splendide Team***
Thank you very much for your kind comment, which means a lot to us. Each of our employees strives to satisfy every one of our customers to the fullest. A comment like yours is extremely gratifying for all of us , and we thank you warmly for… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewAppropriately named hotel fit for even 4* regulars. Splendid view, delicious breakfast, brand new rooms.
All good
Reviewed: 14 March 2025 · Stayed in March 2025
Verified reviewReviewed: 3 March 2025 · Stayed in March 2025
Verified reviewReviewed: 11 February 2025 · Stayed in February 2025
Verified reviewViews are outstanding. Breakfast was cute, nice selection of continental bits and good coffee.
Would have liked a kettle in the room with some tea and coffee, plus bottles of water. Really struggled without this. Decor is outdated, couldn’t have a proper shower as the head was in a weird position over the bath. Heating was either too extreme or very cold.
Reviewed: 31 January 2025 · Stayed in January 2025
Verified reviewGreat location friendly staff.
Thanks you for kind review and best regards. The Splendide*** Team
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewFriendly staff, great location. Clean and comfortable. Beautiful view.
Thanks for your nice review and best resgards. The Splendide*** Team
Reviewed: 6 January 2025 · Stayed in January 2025
Verified reviewThe location, the room, the breakfast and the staff was very nice.
Dear Madam, Thank you very much for your kind comment. It's always very gratifying for all our staff, who do their utmost to make you feel welcome. With best regards. The Splendide*** Team
Reviewed: 1 January 2025 · Stayed in December 2024
Verified reviewReviewed: 1 October 2024 · Stayed in September 2024
Verified reviewThe location is very central, except that more walking to the bus station was required because of road works taking the closest stop out of action. The owner Kindly offered to drive me. The breakfast is very complete.
Nothing.
Reviewed: 16 September 2024 · Stayed in September 2024
Verified reviewReviewed: 26 April 2024 · Stayed in January 2024
Verified reviewReviewed: 1 April 2024 · Stayed in March 2024
Verified reviewPerfect location, amazing views and great breakfast!
Nothing
Reviewed: 23 March 2024 · Stayed in March 2024
Verified reviewReviewed: 22 March 2024 · Stayed in February 2024
Verified reviewReviewed: 4 March 2024 · Stayed in March 2024
Verified reviewReviewed: 29 February 2024 · Stayed in February 2024
Verified reviewClean, beautiful located, very professional and smiling staff
Reviewed: 26 February 2024 · Stayed in February 2024
Verified reviewReviewed: 20 January 2024 · Stayed in January 2024
Verified reviewVery clean, super friendly staff, great breakfast
My room has a bathtub instead of a shower, even though on the picture when booking it was a shower.
Reviewed: 19 September 2023 · Stayed in August 2023
Verified reviewcorrecte
Sorry that you did not enjoy our hotel. Perhaps you should have chosen a higher hotel category to meet your expectations. Best regards. The Splendide*** Team
Reviewed: 29 August 2023 · Stayed in August 2023
Verified reviewStaff was super friendly. Tasty breakfast. Comfortable beds. Million dollar view from the balcony !
Reviewed: 24 August 2023 · Stayed in August 2023
Verified reviewNice view from the room. Quiet and relaxing. Kind and helpful staff. They have a restaurant allowing me to take dinner after a tiring hike. I like everything in this hotel.