Reviews of Hotel Steinbock Grindelwald 3 stars
Dorfstrasse 189, 3818 Grindelwald, Switzerland

Loading
Guests also reviewed these properties:
Bunclody, Ireland
Saint-Rémy-de-Provence, France
Louisville, United States
Borgo Val di Taro, Italy
Danjiangkou, China
Mindelo, Cape Verde
Goslar, Germany
Tijuana, Mexico
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewNice clean rooms, great breakfast, free parking, great staff and restaurant. Grindelwald cable car is just steps away
No complaints
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewLocation and very friendly staff
Flies in the dining area. The buffet breakfast was inadequate and very basic, with longer wait to replenish some items such as eggs unless you outright ask for it Room missing fridge and kettle.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe hotel was very clean and quaint on a quieter part of the main street (Dorfstrasse), but still very close to the Bahnhof (6-8 minute walk). The staff was very friendly and attentive.
Nothing, other than the typical European pillows, but that is to be expected.
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewGood location just next to the Grindelwald First cable car station. Staffs are very nice, they prepare a very big breakfast box for me as I have to catch the 1st train to Jungfrau.
Room is small but still good enough for couple and got short stay.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewStaff is nice and the location is good.
No air conditioning, breakfast is very basic. No facilities and the room needs to renovate.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewHad everything we needed to enjoy our time in Grindelwald
Very close to the main road so early morning traffic noise was a bit of an issue.
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewThe location is great - 2mins walk to the cable car station. The room has a large space and 2 showers. The bed is comfort to sleep. The staff are very nice. The hotel has a good italian restaurant at the ground floor.
I stayed 5 hotels during my trip. I understand the good price in Switzerland is very expensive so this hotel provides a individual pack of 10ml shower & shampoo gel for each person. And they didn't provide us the pack on our last day. No coffee machine. A little bit overpriced.
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewPerfect location and wonderful friendly staff
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewLocation is right next to First Bahn. Very convenient!
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewLocation was excellent
Room was low level facing a carpark. Not exactly a romantic view. But we booked late. No air conditioning and it was very hot.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewStaff behaviour and location
Nothing
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewLocation
Distance from train station
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in June 2025
Verified reviewGreat location, the staff were very helpful particularly with parking.
We only received one WiFi login code for one device.
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewStaffs are very friendly. Location is nice.
Nothing as such.