Reviews of Hotel Sternen Unterwasser

Dear Werner, Thank you very much for your kind review. It is wonderful to hear that your first visit to Toggenburg and stay at Hotel Sternen was a positive experience. We are delighted that the room size exceeded your expectations and that cleanliness and functionality met your standards. It is also great to know that the desk staff made a friendly and efficient impression. Regarding the bath, we appreciate your feedback. Although it is slightly smaller, we are glad it was fully functional and hope it did not affect your comfort. Your compliments motivate the team to continue providing a welcoming and enjoyable experience for all guests. We hope to welcome you back to Hotel Sternen on a future visit to Toggenburg. Best regards, Your Sternen Team

Dear Werner, Thank you very much for your kind review. It is wonderful to hear that your first visit to Toggenburg and stay at Hotel Sternen was a positive experience. We are delighted that the room size exceeded your expectations and th… Show more

Dear guest, Thank you very much for your kind review. We are thrilled to hear that you enjoyed your stay with us and appreciated both our convenient location and the warm hospitality of our team. At Hotel Sternen, we take pride in offering a cozy home base in the heart of Toggenburg, surrounded by nature yet easy to reach. Whether you’re here for sports, a family getaway, or a seminar, we aim to make every stay comfortable and memorable. We would be delighted to welcome you back to Unterwasser soon for another enjoyable visit. Best regards, Your Sternen Team

Dear guest, Thank you very much for your kind review. We are thrilled to hear that you enjoyed your stay with us and appreciated both our convenient location and the warm hospitality of our team. At Hotel Sternen, we take pride in offerin… Show more

Dear Raoul, Thank you very much for your thoughtful review. We're delighted that you enjoyed the spectacular views, the peaceful atmosphere of our heritage-rich surroundings, and the comfort and cleanliness of your room. It’s also great to hear that you appreciated the convenience of the nearby Coop. Thank you for your suggestion regarding breakfast. While we focus on offering high-quality products from local producers, we also strive to make the experience as convenient and enjoyable as possible for our guests. We understand that preferences vary, and your feedback is valuable to us. We also appreciate your comment about the sauna. We will take this into account to improve how we communicate the availability of our facilities, so future guests can take full advantage of everything we offer from the moment they arrive. We hope to welcome you back soon to the beautiful Toggenburg region. Best regards, Your Sternen Team

Dear Raoul, Thank you very much for your thoughtful review. We're delighted that you enjoyed the spectacular views, the peaceful atmosphere of our heritage-rich surroundings, and the comfort and cleanliness of your room. It’s also gre… Show more

Dear Claudio, Thanks for your review. We are glad you enjoyed the location, atmosphere, and our range of facilities, we aim to provide a great experience both indoors and out. It’s also great to hear our team made a lovely impression. We appreciate your feedback on the rooms and beds. While we maintain our spaces to a high standard, we recognise there’s always room for improvement and will take this into account. As for restaurant pricing, we ensure quality and service are reflected in our offerings. That said, we understand concerns about bottled water and will review this. Thanks again for reaching out, and we hope to welcome you again. Best regards, Your Sternen Team

Dear Claudio, Thanks for your review. We are glad you enjoyed the location, atmosphere, and our range of facilities, we aim to provide a great experience both indoors and out. It’s also great to hear our team made a lovely impression. W… Show more

Dear Maite, Thank you for taking the time to share your experience at our hotel. Firstly, we truly appreciate your positive feedback about our location, the quiet surroundings, and the comfort of your room. It's also wonderful to hear that you enjoyed our typical Swiss hospitality and the quality of our breakfast. We are proud that our restaurant offers vegetarian options to suit an array of dietary needs. All in all, knowing you could find some peace, quiet, and relaxation at our hotel, while also enjoying good-quality cuisine, is truly wonderful. Still, we are sorry for your disappointment regarding our reception hours and the subsequent lack of briefing upon check-in. We do ensure that our reception is manned 24 hours, even if not by the same staff, but we are glad to be able to welcome guests during any arrival time. While we try to alert guests to the free transport that comes with their stay, we understand that it was frustrating to have missed this piece of information. Please know that, in this event, you're always welcome to ask our reception team about any benefits or discounts that we can support you with. We also apologize for the inconsistency in room cleaning. We strive to maintain high cleanliness standards, and we can assure you that our cleaning schedule is much more regular than what you experienced. Without knowing what might have happened in this case, please know that we will investigate this matter further. In any similar event, you are always invited to speak to our team so that we might assist you as swiftly as possible. Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with a more exceptional experience that better demonstrates our commitment to warm hospitality, cleanliness, and transparency. Best regards, Your Sternen Team

Dear Maite, Thank you for taking the time to share your experience at our hotel. Firstly, we truly appreciate your positive feedback about our location, the quiet surroundings, and the comfort of your room. It's also wonderful to hea… Show more

Dear Gabriella, Thank you for taking the time to share your recent stay at our hotel with us. We'd like to start by saying that we are thrilled you found the location to be perfect for your needs. Having the Chäserrugg cable car just a few minutes' walk away, along with the Thun waterfall and other hiking destinations practically on your doorstep, is ideal for exploring the beauty of the region. We love being able to offer this convenience to our guests, along with the nearby bus stop that makes arrival by public transport a breeze as well. We're also happy to hear our staff was helpful and resourceful in ensuring you had a comfortable stay. And of course, we're glad you enjoyed our simple but varied breakfast offerings. That said, we are sorry for the noise disturbance. We always wish for our guests to have a peaceful stay, so we will be glad to offer you a calmer room next time you visit us. Regarding room cleaning, fastidiousness is important to us, and our schedule is designed to ensure our team has time to clean rooms thoroughly. However, you're also welcome to let our team know if there's any way we can help keep your space as comfortable as possible. We are always looking for ways to enhance the guest experience, and your feedback is valuable. We truly hope you'll consider staying with us again on a future trip so that we might deliver an even more enjoyable experience. Best regards, Your Sternen Team

Dear Gabriella, Thank you for taking the time to share your recent stay at our hotel with us. We'd like to start by saying that we are thrilled you found the location to be perfect for your needs. Having the Chäserrugg cable car just… Show more

Dear Renata, Thank you for for choosing to stay at Hotel Sternen during your time in Unterwasser. We are delighted to read that you enjoyed the location of our hotel. The high valley in which Unterwasser is located, between the Alpstein and the seven Churfirsten, is one of the most beautiful regions in Switzerland, whilst the hotel is located conveniently within the town as you mention. The Toggenburg landscape is untouched and idyllic and can easily be enjoyed by guests, whilst also being just an hour's drive from Zurich. It is our hope to welcome you back to Hotel Sternen again in the future. Best regards, Your Sternen Team

Dear Renata, Thank you for for choosing to stay at Hotel Sternen during your time in Unterwasser. We are delighted to read that you enjoyed the location of our hotel. The high valley in which Unterwasser is located, between the Alpstein a… Show more

Dear Margaret, Thank you for staying at Hotel Sternen and for taking the time to leave such a wonderful review. We are delighted to read that you enjoyed your breakfast with us. The focus we place on food quality can be seen through the multiple different restaurants we have available, and our breakfast menu includes a range of pastries and other dishes to ensure that our guests have something available that they enjoy. It is also great to see that you enjoyed the location of our hotel. Situated in Unterwasser, we are in the center of the town and yet also in the heart of nature. The views of the Säntis and Churfirsten mountains make our hotel a peaceful and tranquil place to unwind, and to enjoy all year round. We hope to see you again at Hotel Sternen and look forward to welcoming you back once more. Best regards, Your Sternen Team

Dear Margaret, Thank you for staying at Hotel Sternen and for taking the time to leave such a wonderful review. We are delighted to read that you enjoyed your breakfast with us. The focus we place on food quality can be seen through the m… Show more

Dear Samantha, Thank you for taking the time to share your feedback about your recent experience with us at Hotel Sternen. We are thrilled to hear that you enjoyed our beautiful location and had a wonderful breakfast. At our hotel, we believe that a great location can enhance the overall experience of our guests, so we are delighted that you found our location to be beautiful. Moreover, we take great pride in our breakfast offerings and are delighted to hear that you found it to be wonderful. We believe that starting the day with a delicious and satisfying meal sets the tone for a memorable experience, and it is our pleasure to provide a wide variety of breakfast options. Thank you once again for your kind words. We look forward to welcoming you back in the near future and providing you with another enjoyable stay. Best regards, Your Sternen Team

Dear Samantha, Thank you for taking the time to share your feedback about your recent experience with us at Hotel Sternen. We are thrilled to hear that you enjoyed our beautiful location and had a wonderful breakfast. At our hotel, we b… Show more

Dear Andrew, Thank you for taking the time to leave this positive review for us. It is excellent to learn that you enjoyed your stay at Hotel Sternen. Our team is proud to offer comfortable, cozy, and well-equipped room for short and long holidays. Our spectacular location indeed invites our guests to stay a little longer. We hope that you might join us again soon. It would be a pleasure to welcome you back and offer you another pleasant stay. Best regards, Your Sternen Team

Dear Andrew, Thank you for taking the time to leave this positive review for us. It is excellent to learn that you enjoyed your stay at Hotel Sternen. Our team is proud to offer comfortable, cozy, and well-equipped room for short and long… Show more