Reviews of Hotel St. Josef 3 stars

Good location; good service

Though they say it's a 3 star hotel. I truly had a 5 star hotel experience! The room was spacious, the hotel has a restaurant in the premise, the staff all friendly knowledge and truly helpful! The facility they clean room daily, offer toiletries, a coffee bar, a safe, a mini refrigerator, the rooms have AC, a flat TV, sitting area, desk area...truly exceptional!

Loved breakfast on the patio. Very helpful staff

I stayed at Hotel St. Josef from 22–25 August 2025. The location was convenient and the staff were polite in person, but I experienced a serious problem: money went missing from my wallet during the stay. When I raised this with management, instead of support I received an accusative email implying suspicion towards me and even my partner, which I found very unprofessional. I understand incidents can be difficult to resolve, but the way concerns are handled makes a huge difference. Unfortunately, I cannot recommend this hotel based on my experience.

Clean, modern, nice bathroom, wonderful breakfast (US breakfast is a shame compared to EU hotels), very helpful and friendly staff. Great location- quiet but easy walk to main tourist district, busse and trolleys.

One major issue and one minor. Major: There is NO air conditioning. Only a problem if you are staying in very hot weather, but you should know about this. Minor: the shower glass barrier is a foot too short. A bit hard, but maybe you can see it in the picture? This was a bad design decision- you will cower in the corner trying to rinse off without tidal-waving the bathroom, and then you will cower on the opposite end trying to soap up. It is so simple- make the glass barrier 1 foot longer! As it is, you are guaranteed a wet bathroom post-shower no matter how hard you try.

Very clean with great staff. Breakfast was good.

No A/C and it was very hot in August.

Service and location were excellent.

I was very happy after reading conflicting reviews (some stating that this hotel does not have air conditioning) to find that this hotel does have air conditioning. This was the one hotel in our tour of Switzerland where it was cool enough to sleep comfortably even with a duvet. It was also very convenient to have a small refrigerator in the room (again the only hotel that offered this). I had the misfortune of acquiring an eye infection right before or during travel from the US to Switzerland. After the first night, when I asked the front desk staff about an urgent care, the staff pointed out that there is one at the main train station (7 minute walk) and a pharmacy as well. They were reassuring about the quality and reasonable wait time of the urgent care. When we asked about storing our luggage for the day because we had a reservation for a different room the second night (we had changed our plans late in the game for the busy August season), they coordinated with housekeeping and got us into our second room at 9:00 am so we could move our luggage in and so I could rest during the day after going to urgent care. The next morning when we checked out, the front desk staff asked whether I was felling better. One thing to note is that the hotel is up a set of stairs overlooking Old Town. This can be a little challenging getting there with luggage when you are tired after a long flight, but there is an alternate route with a ramp. Not being in the middle of Old Town also has the advantage of less noise!

Location,staff,breakfast

AC could have been better

Beautiful boutique hotel near the university and within walking distance of the historic district and the main train station. Great breakfast in the morning. Although we weren’t able to experience it due to rain the patio off the breakfast area looked inviting.

Liked the property but getting there was a challenge. I wish the Hotel provided specific walking directions. The Hotel is located on a hill and there are two ways to access- stairs and a ramp. GPS directs you up the stairs. 😕 Not easy with luggage. There is also considerable road and sidewalk construction outside the train station. Again GPS points you through the closed roadways. Luckily this wasn’t my first time in Zurich and I was able take another route. A brief warning on the Hotel website would be helpful.

Friendly staff and very convenient for city centre. Excellent breakfast

Nothing in particular

Everything was fantastic! The staff were very welcoming when we arrived and even provided us with guidance on the best way to reach the Rhine Falls from Zurich. The room has air conditioning and was clean and beautiful. The bed was comfortable, and the shower was very powerful! There was a good selection of food for breakfast. Station is close by. I would recommend this hotel if staying in Zurich!

Nothing.

Everything was just perfect

Nothin

Everything was just perfect

Nothin