Reviews of Phoenix Studio - Haus Astral - Zermatt

The fluorescent tube in the toilet was missing and not replaced in time during our stay, the pillow is flat

Well equipped studio, we have everything we need. The location is perfect for people who prefer quiet surrounding, 15 minutes walk from the train station and 7 minutes walk to the peak to peak staring point. The instructions are really detailed, which is quite impressive! It’s a perfect size for 2 adults, could be a bit crowded for 4 adults with 4 big luggages - we’re fully aware of this issue while booking, so not an issue for us.

All good :)

The view of the Matterhorn is unreal!!! Wish we stayed longer. The place is nice, near the bus stop, migros and food places. You can walk to the train as well. We so love this place and will definitely book again if we visit Zermatt.

None!

Nice location to view point for sunrise. Don't forget to take the bus if you have luggage with you.

not to far from the city center and supermarket, in front of the building we can see the view of the Matthehorn.

Not enough space for put our luggage.

View was surreal, wifi was so good comfy space

A bit far from train station

Everything

Nothing

Beautiful place complete with fairly new furnishings and utensils. Easy check in and check out process. It has a mini garden outside on the balcony to play with the snow. Really nice views. The people who owns the property was very helpful and responsive.We are four adults. It didn’t feel cramp.

A little bit further to walk to the bus stop in the snow and cold not so easy but really not a big deal.

It’s a convenient location and has a view of the Matterhorn just outside the property. Kitchen was well equipped to enable us to have a few meals in.

The kitchen could have been a bit cleaner and doing laundry isn’t convenient as you need to sign a roster and pay CHF5.

main benefit was proximity to gondola

my friend hurt him self on metal elements sticking out of one the bed. we were actually going to file a claim, it was deep cut, razor sharp element was dangerous.

Quiet and comfy. And nice view of the Mutterhorne Mountain.

Perfect! Easy communication with the host

Very responsive communication with Phoenix Studio. Self explanatory check in instructions. Matterhorn is right outside the doorstep 🏔️

There's a pungent smell from the toilet at the get go during check in and continues to be the same throughout the 2 nights stay. Have to close the cover lid every time and the toilet door. Also there's a loose bottom sliding panel of the shower panel on one side. Hope that can be fix as well. Maybe it will be good to have a full length mirror at the entrance door for guests to check outfit. 😊

Instruction are Clear and on the spot.

Nothing

Location was great. Unit was compact, comfortable clean and had an outdoor area attached.

The room facilities are good, we managed to cook in the room but the cooking air vent is not functioning sometimes. Room is very clean with nice Marattorn view infront of the stay.

Distance is a bit far if you are carrying heavy luggages, we took a bus to the nearest station but still need to walk for about 10 mins to arrive. The sofa bed is easily to scrach our skin. But overall is good.

Clean, nicely equipped kitchen with basics for cooking, toilet paper, slept 4 although a bit squished. Hosts were helpful and very responsive, eager to help. Clear instructions on how to check in.

It’s a little bit of a walk outside of town, about 10-15 minutes, but overall easy to navigate to and find once there. Clean walking path next to the river. Slept 4 but was crowded, as it is a true studio apartment.

Very convinient location, easy to take cable car or train to the mountain. Good facility, convenient to cook ourselves.

might be a little bit noisy as it is close to the river, but it was ok once closed the doors and windows.

Location was good - didn't take too long to walk from station. Not too many stairs to get luggage into apartment. Tidy apartment. Spacious bathroom

At the time renovations where happening to a bit of a strong smell of paint. P

The room is quite spacious, the location is nice..we can see the matterhorn from the street in front of accomodation. The utensils in the kitchen is sufficient for cooking simple meal, cooking oil, salt & pepper also availabe in the kitchen. We really enjoy our stay.

There were some sharp edge in the sofa bed only covered with tape. It still can scratch people, all of us got a little souvenir from that sharp edge. It would be better to cover it properly so it won't hurt anybody.