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Reviews of Phoenix Studio - Haus Astral - Zermatt

88 Bachstrasse Studio Phoenix, 3920 Zermatt, Switzerland

#303 of 494 hotels in Zermatt

Guests' Choice

Review Score

Based on 79 apartment reviews

8.4

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    8.3

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    8.5

  • Free Wifi

    7.5

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Showing 1 - 25

  • Reviewed: July 22, 2025

    8.0
    Quite and convenient studio
    • Leisure trip
    • Family with young children
    • Studio with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    All good :)

    Well equipped studio, we have everything we need. The location is perfect for people who prefer quiet surrounding, 15 minutes walk from the train station and 7 minutes walk to the peak to peak staring point. The instructions are really detailed, which is quite impressive! It’s a perfect size for 2 adults, could be a bit crowded for 4 adults with 4 big luggages - we’re fully aware of this issue while booking, so not an issue for us.

    Stayed in July 2025

  • Reviewed: May 28, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Studio with Garden View
    • Stayed 2 nights

    Not enough space for put our luggage.

    not to far from the city center and supermarket, in front of the building we can see the view of the Matthehorn.

    Stayed in May 2025

  • Reviewed: December 31, 2024

    9.0
    Awesome and cosy stay in Zermatt!
    • Leisure trip
    • Group
    • Studio with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    A little bit further to walk to the bus stop in the snow and cold not so easy but really not a big deal.

    Beautiful place complete with fairly new furnishings and utensils. Easy check in and check out process. It has a mini garden outside on the balcony to play with the snow. Really nice views. The people who owns the property was very helpful and responsive.We are four adults. It didn’t feel cramp.

    Stayed in December 2024

  • Reviewed: December 13, 2024

    7.0
    excellent resort, and apartment location - apartment just provide roof over your head.
    • Leisure trip
    • Group
    • Studio with Garden View
    • Stayed 5 nights

    my friend hurt him self on metal elements sticking out of one the bed. we were actually going to file a claim, it was deep cut, razor sharp element was dangerous.

    main benefit was proximity to gondola

    Stayed in November 2024

  • Reviewed: November 30, 2024

    9.0
    We would definitely stay again 😁😁
    • Leisure trip
    • Family with young children
    • Studio with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Quiet and comfy. And nice view of the Mutterhorne Mountain.

    Stayed in November 2024

  • Reviewed: October 6, 2024

    8.0
    Loved our stay - kitchen facility made it easy to cater for ourselves. Easy walking to everything
    • Leisure trip
    • Group
    • Studio with Garden View
    • Stayed 2 nights

    Location was great. Unit was compact, comfortable clean and had an outdoor area attached.

    Stayed in October 2024

  • Reviewed: September 25, 2024

    8.0
    Give a try!
    • Leisure trip
    • Group
    • Studio with Garden View
    • Stayed 2 nights

    Distance is a bit far if you are carrying heavy luggages, we took a bus to the nearest station but still need to walk for about 10 mins to arrive. The sofa bed is easily to scrach our skin. But overall is good.

    The room facilities are good, we managed to cook in the room but the cooking air vent is not functioning sometimes. Room is very clean with nice Marattorn view infront of the stay.

    Stayed in September 2024

  • Reviewed: August 18, 2024

    8.0
    Great value, cute small studio!
    • Leisure trip
    • Group
    • Studio with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s a little bit of a walk outside of town, about 10-15 minutes, but overall easy to navigate to and find once there. Clean walking path next to the river. Slept 4 but was crowded, as it is a true studio apartment.

    Clean, nicely equipped kitchen with basics for cooking, toilet paper, slept 4 although a bit squished. Hosts were helpful and very responsive, eager to help. Clear instructions on how to check in.

    Stayed in August 2024

  • Reviewed: August 12, 2024

    9.0
    Pleasant experience.
    • Leisure trip
    • Family with young children
    • Studio with Garden View
    • Stayed 2 nights

    might be a little bit noisy as it is close to the river, but it was ok once closed the doors and windows.

    Very convinient location, easy to take cable car or train to the mountain. Good facility, convenient to cook ourselves.

    Stayed in July 2024

  • Reviewed: July 3, 2024

    8.0
    Good location and good price when compared to other options.
    • Leisure trip
    • Family with young children
    • Studio with Garden View
    • Stayed 2 nights

    At the time renovations where happening to a bit of a strong smell of paint. P

    Location was good - didn't take too long to walk from station. Not too many stairs to get luggage into apartment. Tidy apartment. Spacious bathroom

    Stayed in June 2024

  • Reviewed: June 20, 2024

    9.0
    Nice place to stay in Zermatt
    • Leisure trip
    • Family with young children
    • Studio with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    There were some sharp edge in the sofa bed only covered with tape. It still can scratch people, all of us got a little souvenir from that sharp edge. It would be better to cover it properly so it won't hurt anybody.

    The room is quite spacious, the location is nice..we can see the matterhorn from the street in front of accomodation. The utensils in the kitchen is sufficient for cooking simple meal, cooking oil, salt & pepper also availabe in the kitchen. We really enjoy our stay.

    Stayed in May 2024

  • Reviewed: June 14, 2024

    9.0
    Great! Very convenient
    • Leisure trip
    • Family with young children
    • Studio with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    getting in was hard as the wrong door code was shared. There was painting in the builfing which made the hallways messy snd dmell of paint

    Clean, convenient, had a fully equipped kitchen

    Stayed in June 2024

  • Reviewed: May 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Well furnished, well stocked kitchen. Big place. Washer was great to have.

    Stayed in April 2024

  • Reviewed: January 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    The location is really good.

    Stayed in January 2024

  • Reviewed: December 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Studio with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nada.

    Really nice space in Zermatt. Travelling on a budget it was great value. Well located. Excellent cooking facilities. The best thick fluffy towels.

    Stayed in November 2023

  • Reviewed: December 10, 2023

    8.0
    Great location well equipped haus
    • Leisure trip
    • Family with young children
    • Studio with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit tiny. . Need to carry luggage down the stairs( just few flight of stairs). Luggage /ski room is not locked

    Easy access via free public transport to churh bridge. 5min walk to view point. Good kitchen. Can see Matterhorn right outside of the apartment. Highly recommended

    Stayed in November 2023

  • Reviewed: October 29, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Paper curtains , basement room hight was bit low. Few plates were not well cleaned.

    Easy self checkin checkout. Location near to (12 min approx) train station and gandola station( <10 min).

    Stayed in October 2023

  • Reviewed: October 10, 2023

    9.0
    Good location
    • Leisure trip
    • Family with young children
    • Studio with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Google map don’t match with your lacation.

    It’s comfortable .good location.

    Stayed in October 2023

  • Reviewed: August 4, 2023

    9.0
    Very comfortable stay in a nice area, about 10 minutes walk from train station. Host was very responsive and the check i
    • Leisure trip
    • Family with young children
    • Studio with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    All were fine

    Very clean, responsible host.

    Stayed in July 2023

  • Reviewed: July 11, 2023

    9.0
    Nice but small
    • Leisure trip
    • Family with young children
    • Studio with Garden View
    • Stayed 2 nights

    A bit small, though. Window shade strings and shutter opening mechanism were broken. Don't understand why they charge CHF100 cleaning fee. Shouldn't that be just included in the rental?

    Nice and clean apt for four adults.

    Stayed in July 2023

  • Reviewed: July 1, 2023

    8.0
    It was a lovely stay, comfortable, near the stream and good view of Materhorn.
    • Leisure trip
    • Family with young children
    • Studio with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    More kitchen utensils

    Spacious and near amenities. Easy to get around.

    Stayed in June 2023

  • Reviewed: May 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    The owner is so responsive.Value for money.Really enjoyed our stay

    Stayed in April 2023

  • Reviewed: April 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Location a bit far from station

    Modern Kitchen with fully equipped

    Stayed in April 2023

  • Reviewed: April 12, 2023

    9.0
    like the apartment with facilities for cooking
    • Leisure trip
    • Family with young children
    • Studio with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    location is a little far from train station

    is a private room allowed for self cooking

    Stayed in April 2023

Showing 1 - 25

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