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Reviews of Suitenhotel Zurbriggen 4 stars

Schluhmattstrasse 68, 3920 Zermatt, Switzerland

#15 of 494 hotels in Zermatt

Guests' Choice

Review score

Based on 74 hotel reviews

9.7

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.8

  • Location

    9.7

  • Facilities

    9.6

  • Staff

    9.9

  • Value for money

    9.1

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 19 July 2025

    10
    Very short stay but I will be back !!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    I like everything about this place!

    Stayed in July 2025

  • Reviewed: 13 July 2025

    10
    A dream.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Incredible staff. Phenomenal location.

    Stayed in July 2025

  • Reviewed: 5 July 2025

    10
    Amazing location and quality service for trip to zermatt!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing not to love.

    The location is incredible! Looking out at the Matterhorn and right next to the lifts! The service from the family was outstanding starting from communications, pick up at train station and hospitality!!! Also - the in room fondue was wonderful.

    Stayed in July 2025

  • Reviewed: 29 June 2025

    10
    One amazing night
    • Leisure trip
    • Family with young children
    • Chalet
    • Stayed 1 night
    • Submitted via mobile

    One night's stay at the Chalet, but worth it! We were picked up from the station with our bags by Marina who was amazing and couldn't do enough for us to make our stay special. She also picked out cases up from the chalet and took them to the hotel the next day so we could explore the town. Then took us back to the station when we were ready to leave. We used the spa facilities the next day and the view from the outdoor pool area is exactly as pictured but even more picturesque than I could've imagined. It made our last night and day the best we'd had in our 2 weeks trip around Switzerland and Northern Italy. We even did the cable car trip which is located just outside the hotel.

    Stayed in June 2025

  • Reviewed: 28 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    We had the most amazing stay! Zurbriggen has what surely must be the best Matterhorn view in town - uninterrupted and so peaceful! Breakfast was served to our room each morning, which we loved setting up on the balcony. The spa was incredible, especially the outdoor pool with mountain views - we spent each afternoon here after a hiking in the morning. Perfect location, wonderful staff – we’ll definitely be back!

    Stayed in June 2025

  • Reviewed: 23 June 2025

    10
    This was pure relaxation and best stay of our trip.
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Gorgeous, unblocked view of the Matterhorn. Fantastic suite. Moni and Pirin were wonderful hosts and the spa, after a long days hike, was perfect.

    Stayed in June 2025

  • Reviewed: 12 June 2025

    10
    I was in heaven
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Amazing with great view and fascinating interior The staff is so friendly

    Stayed in June 2025

  • Reviewed: 21 April 2025

    10
    Perfect in every single way
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Fantastic location, built by a family for families and couples all the same. Can not say a bad thing about it, wouldn’t recommend anywhere else

    There was absolutely nothing out of place, everything you need.

    Stayed in April 2025

  • Reviewed: 30 March 2025

    10
    An incredible stay in Zermatt thanks to the wonderful hospitality of the staff at Zurbriggen.
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    Friendly, helpful staff who do anything to accommodate your needs and fantastic facilities with unmatched views on the Matterhorn. A wonderful trip, we will definitely be back!

    Stayed in March 2025

  • Reviewed: 5 January 2025

    10
    Everything was great
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 7 nights
    • Submitted via mobile

    We stayed in the little dream and location wasn’t great

    The spa is fantastic

    Stayed in January 2025

  • Reviewed: 15 December 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    Breakfast was phenomenal, eggs ordered to your preference, quiet and cozy, with service that was very attentive.

    Stayed in December 2024

  • Reviewed: 31 October 2024

    10
    Relaxing, beautiful and welcoming stay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The cozy feel, the music out in the pool/lounge area, the afternoon tea and cake and the view from our suite!

    Stayed in October 2024

  • Reviewed: 15 October 2024

    10
    We enjoyed our stay and highly recommend this property.
    • Leisure trip
    • Couple
    • Suite (2 Adults)
    • Stayed 6 nights
    • Submitted via mobile

    Not a dislike, but I wish they gave individual choice for breakfast. Whatever my husband ordered, I received also even when I put my own order/preference. We were given one cup of coffee each morning. The kitchen needs at least one big pot, a big frying pan and a pair of scissors. I wanted to make pasta but there was no pot or pan I could use. The dining chairs are not very comfortable because of all the metals.

    The afternoon cake! This is a very nice property, so comfortable in every way. I love the modern appliances.

    Stayed in October 2024

  • Reviewed: 11 October 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything is amazing here!

    Stayed in October 2024

  • Reviewed: 30 September 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    See above

    Great Suite, looking straight into the Matterhorn. Great Breakfast Room Service

    Stayed in September 2024

  • Reviewed: 22 September 2024

    10
    Great location with fantastic view
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights

    WiFi was very weak. Worked okay in the main room but unusable in the bedroom just a few feet away.

    View was breathtaking and very convenient to the lift. Breakfast in our room was prompt and well prepared.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    10
    Best hotel ever!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    None

    The view!!! The room!!! The pool!!! :)

    Stayed in September 2024

  • Reviewed: 7 August 2024

    10
    Absolutely amazing view of the Matterhorn right from our very comfortable room.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    The only negative was that it was quite a walk from the main part of town (ie: restaurants). But this may be a positive for some!

    This hotel was absolutely amazing! It well exceeded our expectations. The view was the most impressive sight. The staff was so friendly & helpful. The pool & spa were excellent. The breakfast was by far the best breakfast we had in Switzerland.

    Stayed in August 2024

  • Reviewed: 3 August 2024

    10
    Welcoming, beautiful views and overall perfect.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The property was well thought out and had such a great vibe. I felt like I was part of the family.

    Stayed in August 2024

  • Reviewed: 11 July 2024

    10
    Fabulous hotel, very relaxing, great service
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was sometimes hard to get airflow in the room, leading us to leave the hotel room door open to help get a breeze.

    Quiet, intimate, great location, great view, excellent service and spa facilities

    Stayed in July 2024

  • Reviewed: 10 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 2 nights

    The views are extraordinary. Its proximity to the Matterhorn made it easy to hop on the gondola first thing each morning. In the afternoons we could enjoy the pool and outdoor loungers with the spectacular view. The spa area was also a great place to relax after a strenuous day in the mountains. Breakfast was delivered to the room just as ordered with quality of ingredients, particularly the variety of local cheeses and fresh bread. We enjoyed ourselves so much we extended our stay.

    Stayed in July 2024

  • Reviewed: 7 July 2024

    10
    Fairytale property with stunning views of the Matterhorn
    • Leisure trip
    • Family with young children
    • Double Room with Matterhorn View
    • Stayed 3 nights
    • Submitted via mobile

    The only question would be on limitations on food options - but breakfast was excellent

    Fantastic property at an excellent location - you look at the Matterhorn uninterrupted. On clear days it was mesmerizing, but even in times when it rained it was like being in fairyland. The rooms are very well appointed and comfortable. Staff is super helpful and friendly

    Stayed in July 2024

  • Reviewed: 16 June 2024

    10
    Amazing hotel
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing to complain about

    Everything was great

    Stayed in June 2024

  • Reviewed: 10 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Not convenient to choose different items for breakfast. Offer different sets is easier.

    Amazing view

    Stayed in June 2024

Showing 1 – 25

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