Reviews of Suitenhotel Zurbriggen 4 stars

My 2nd Time at the Property It has amazing Rooms and spa/ Pool The Balcony with Best Matterhorn Views in Zermatt and Best Location for Gondola to Glacier paradise.

Not Much Bad About Property

Such a cozy and lovely hotel with great staff. The premises are amazing, nothing better than the backyard and closeness to town.

I like everything about this place!

We had an amazing stay! The hotel arranged a transfer from Zermatt train station — we just called and told them which train we were taking from Täsch. Marina 🤩 was a super friendly host ❤️ — she picked us up, drove us to the hotel, and gave us a few great recommendations. The hotel itself is lovely. We had a spacious room with a balcony and a direct view of the Matterhorn — absolutely stunning. Breakfast is served in the room: you place your order the evening before, and in the morning it’s beautifully delivered on a trolley 🥰🤩 We loved this touch! The location is fantastic — just 50 meters from the gondola to the glacier. Other transport options are also nearby, with the green bus stop just one level down by elevator. The bus is free of charge.

Nothing. If next time we are in Zermatt, we will stay there again.

Incredible staff. Phenomenal location.

The location is incredible! Looking out at the Matterhorn and right next to the lifts! The service from the family was outstanding starting from communications, pick up at train station and hospitality!!! Also - the in room fondue was wonderful.

Nothing not to love.

One night's stay at the Chalet, but worth it! We were picked up from the station with our bags by Marina who was amazing and couldn't do enough for us to make our stay special. She also picked out cases up from the chalet and took them to the hotel the next day so we could explore the town. Then took us back to the station when we were ready to leave. We used the spa facilities the next day and the view from the outdoor pool area is exactly as pictured but even more picturesque than I could've imagined. It made our last night and day the best we'd had in our 2 weeks trip around Switzerland and Northern Italy. We even did the cable car trip which is located just outside the hotel.

We had the most amazing stay! Zurbriggen has what surely must be the best Matterhorn view in town - uninterrupted and so peaceful! Breakfast was served to our room each morning, which we loved setting up on the balcony. The spa was incredible, especially the outdoor pool with mountain views - we spent each afternoon here after a hiking in the morning. Perfect location, wonderful staff – we’ll definitely be back!

Gorgeous, unblocked view of the Matterhorn. Fantastic suite. Moni and Pirin were wonderful hosts and the spa, after a long days hike, was perfect.

Nothing

Amazing with great view and fascinating interior The staff is so friendly

There was absolutely nothing out of place, everything you need.

Fantastic location, built by a family for families and couples all the same. Can not say a bad thing about it, wouldn’t recommend anywhere else

Friendly, helpful staff who do anything to accommodate your needs and fantastic facilities with unmatched views on the Matterhorn. A wonderful trip, we will definitely be back!

The property is really nice, although a bit small. The room was very spacious and breakfast was served in the room - very delicious! Staff was nice enough to give us a room upgrade.

This hotel was my biggest frustration during my whole trip... This was my engagement trip and I carefuly chose this hotel to be the best one of our whole stay. I stayed there for one day only, and on that exact date the SWIMMING POOL WAS NOT WORKING (it was not heated and it was -8 degrees outside!!!!). This was VERY FRUSTRATING, I spent at least 5 months thinking about that moment and it got totally ruined (I tried to get in the water but it was just too cold). Staff did not care AT ALL (they just said "oh it's broken I can't do anything"). Also, when we arrived they left us waiting for 15+ mins at the train station (we had scheduled a time for them to pick us up) and no one answered in Booking, telephone or Instagram. The shower was very cold as well. Besides that, when we were leaving they made us wait for 20+ more mins because their computer was not working and they needed to check something (I paid for everything before getting there), I almost lost my train because of that (once again we had schedule a time to get back to the train station).

The spa is fantastic

We stayed in the little dream and location wasn’t great