Reviews of Sunstar Hotel Klosters 4 stars
Boscaweg 7, 7252 Klosters, Switzerland

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Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 27 March 2025 · Stayed in March 2025
Verified reviewReviewed: 7 March 2025 · Stayed in March 2025
Verified reviewI traveled alone with my little daughter and we went for skiing to Madrisa. The hotel is really beautiful & cosy, we loved it a lot!! The hotel has a shuttle to the skiing areas in Klosters, what is perfect if you travel with little kids. The stuff is super friendly and the breakfast and diners are awesome. We loved the lounge in the evenings. The room was amazing clean and bathroom perfect and big, with a balcony and a stunning few to the mountains. We will come back next winter definitely!!
The pool could be a little bit more warm in the evening and therefore the room a little bit less heated :) but totally fine with that.
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewLovely staff. Very kind and friendly! Great Location. Very quiet. But also next to Train Station to easily reach other nearby destinations. Ski shuttle was very handy. Very good breakfast and nice on site restaurant with local specialties Highly recommended!
Reviewed: 15 February 2025 · Stayed in February 2025
Verified reviewReviewed: 3 February 2025 · Stayed in February 2025
Verified reviewReviewed: 27 January 2025 · Stayed in January 2025
Verified reviewReviewed: 19 January 2025 · Stayed in January 2025
Verified reviewReviewed: 11 January 2025 · Stayed in January 2025
Verified reviewLocated 2 minutes walk from Klosters Dorf station. Great room with stunning view from balcony. Staff super nice and flexible. Nice SPA and pool ! Overall a fantastic stay with my daughter!
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Thank you for your lovely feedback! We’re delighted to hear that you and your daughter had such a wonderful stay with us. Our location, just two minutes from Klosters Dorf station, is indeed convenient, and it’s fantastic to know you enjoyed the stunning balcony views from your room. Your kind words about our friendly and flexible team mean a lot to us, as does your praise for our spa and pool area. We hope to welcome you both back for another dreamy stay in the future! Best regards, Alyt & Tobias with team
Thank you for your lovely feedback! We’re delighted to hear that you and your daughter had such a wonderful stay with us. Our location, just two minutes from Klosters Dorf station, is indeed convenient, and it’s fantastic to know you enjoye… Show more
Reviewed: 9 January 2025 · Stayed in January 2025
Verified reviewEverything is perfect. Apart form the egg boiling system at breakfast that could cause serious injury. Better to just go with a basket of different boiled eggs.
Everything was wonderful. There was just one lady on reception m that could definitely do with some training. She never seemed to know what was going on. Right from when we checked in she seemed overwhelmed by very simple questions. We asked her to book a taxi and she almost laughed at us.
Thank you so much for your fantastic 10/10 rating! We are thrilled to hear that you were completely satisfied with your stay. Your feedback means a lot to us and motivates our entire team to continue providing the best experience for our guests. We would be delighted to welcome you back again soon. Best regards, Alyt & Tobias with team
Thank you so much for your fantastic 10/10 rating! We are thrilled to hear that you were completely satisfied with your stay. Your feedback means a lot to us and motivates our entire team to continue providing the best experience for ou… Show more
Reviewed: 28 December 2024 · Stayed in December 2024
Verified reviewLocated in a cute village. Possibilities to go for walks around. The rooms were big and clean. Lots of choices at the breakfast. The staff was extremely adorable.
Reviewed: 26 August 2024 · Stayed in August 2024
Verified reviewReviewed: 8 August 2024 · Stayed in August 2024
Verified reviewBeautiful hotel in a beautiful location. Lovely staff.
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Thank you very much for the good review. We hope we can welcome and spoil you again soon. Kind regards, Alyt Aeschlimann & Tobias Georg with team
Reviewed: 24 February 2024 · Stayed in December 2023
Verified reviewReviewed: 26 January 2024 · Stayed in December 2023
Verified reviewReviewed: 4 January 2024 · Stayed in January 2024
Verified reviewReviewed: 4 January 2024 · Stayed in January 2024
Verified reviewReviewed: 24 February 2023 · Stayed in February 2023
Verified reviewvery compact room beautiful bathroom but small super Good Food big restaurants nice Lounge
close to the skilift but not to the village !
Reviewed: 20 February 2023 · Stayed in February 2023
Verified reviewVery friendly staff and great service! We asked to change our room on arrival (as the previous guest seemed to have smoked and we are sensitive to smells) and it was done immediately without any problems. The food was very tasty. The hotel shuttle bus service to Madrisa and Gotschna is excellent. We also had friends over for drinks at the lobby and dinner at the restaurant and everyone had a great time.
Reviewed: 19 February 2023 · Stayed in February 2023
Verified reviewReviewed: 6 January 2023 · Stayed in January 2023
Verified reviewlocation, staff, view, food and stone shower bathroom
Reviewed: 25 December 2022 · Stayed in December 2022
Verified reviewReviewed: 28 September 2022 · Stayed in September 2022
Verified reviewReviewed: 25 September 2022 · Stayed in September 2022
Verified review