We weren’t told when we checked in the we would have to separate garbage into different categories. And, YOU have to BUY special garbage bags to put your trash in. Apparently they’re following local ordinances in this. But they have these other quirks. YOU are supposed to take the sheets etc. off the bed and put them in a pile on the floor. YOU are supposed to haul your trash to collection sites. They have maps of the trash bin locations in town. See attached photo. BUT roads aren’t labeled, there’s no scale on the map and other than the hotel there are no landmarks. And no picture of what you’re looking for. A dumpster? A building? Something else? You could be driving around a bit before you find one of the half dozen places. I asked at the desk and they said one collection site was by the cable car station. We found it but there was only one dumpster for recycling glass. On our way down the valley we spotted other collection sites from other villages and used their facilities. I feel hotel management should be taking care of this and not burden their guests with this task.

The apartment was very attractive, well laid out and comfortable. Small kitchen was sufficient and well equipped. We stayed in room 144 in the building called “The One.” It has a great unobstructed view to the mountains up the valley, which was a bonus. We liked everything about the apartment as soon as we walked in the door. Good location too. On the main road and close to a supermarket, some restaurants etc.

Stayed in September 2025

Staff did not seem motivated to help when we asked to change our room to another floor, despite the fact that we offered to pay the difference and double cleaning fee.

Nice location. Very close to the cable car. Rooms are clean and quite new.

Stayed in August 2025

The parking fee is quite expensive, but this is probably typical of Switzerland.

Our apartment seemed brand new- everything was clean and fresh. The interior is really comfortable and well-planned. The kitchen was well-stocked with crockery, cutlery and cookware. There was also a Nespresso machine. The shower was very clean, and spacious. Our bed was actually two pushed together and was very comfy as well. The location is hard to beat because it is so close to everything in the town centre; supermarket 1 minute walk, two great cafes 1 minute, and the cable car station 2 minutes. The check in period was very short; however, the staff explained the late check in arrangements very well abd we got access easily. Make sure you bring the correct Swiss adaptor; however, you can borrow one from reception with a returnable deposit.

Stayed in August 2025

Nothing :)

Everything absolutely beautiful apartment, views incredible. Well equipped, very clean, comfy beds. We had 4 young children and from start to finish was just so easy. Thank you

Stayed in August 2025

Despite being clearly clean, it had a rancid smell which was very off putting. Sofa bed and pillows not very comfortable. Bathroom had barely any privacy, it’s very poorly designed.

Incredible location, great views, beautifully designed, fairly clean. Great access to many hikes and outdoor activities.

Stayed in July 2025

Clean fresh and modern

Stayed in July 2025

Nothing

The apartment was clean, gave us a good view from the apartment as we requested, the staff were very friendly and helpful, the location were easy to find, this is the fourth time I booked in SWISSPEAK Resorts.

Stayed in June 2025

Not a big issue, but did expect the apartment to be serviced/ cleaned during a week long stay.

Fantastic location, well specified apartments, great ski lockers.

Stayed in March 2025

Bed was not very comfortable, very hard. Sofa bed was very uncomfortable, in the sofa position.

Location was great, close to everything. Appartement was very pretty, new and modern. Ski room was excellent, boots and ski perfectly dried overnight.

Stayed in March 2025

Not enough parking but was ok

Good gaming room Baby slope next to hotel Easy access to gondola Nice room

Stayed in February 2025

a bit expensive and it was really hot in the flat, especially at night.

well located, close to shops, ski rentals and ski lifts, nice and comfortable rooms, friendly staff, the Bistro is nice for after ski drinks and the gaming room was much appreciated by the kids. I recommend to stay at SwissPeak

Stayed in February 2025

Nothing;)

We had great family vacation at Swisspeak. Great location( close to lift, shops, restaurants). Zinal has a lot to offer for families! Great snow conditions & ski schools.

Stayed in February 2025

Ground floor apartment, so people could see in - Would have been nice to have a light curtain to pull. We were 4 adults and a dog and one bedroom apartment felt very small 😂

Perfect location on slopes, modern chalet style and appartement has everything you need including kitchen equipment. Staff at reception and bistro extremely helpful and friendly! Lived to croissants you can order on site for breakfast.

Stayed in February 2025

The beds were not really comfortable.

The location is perfect.

Stayed in February 2025

All good

The situation and the view are amazing as well as the apartment itself.

Stayed in September 2024

Beds and pillows too soft

Almost everything :)

Stayed in September 2024

then modern design and yet feels very cozy.

Stayed in August 2024

All good

Beautiful location. I would stay again.

Stayed in July 2024

Even though there was a cleaning fee there was a detailed list of chores for us to do before leaving such as strip the beds, and put all the dishes away (usually we would expect to turn on the dishwasher) and carry out the garbage. At 8 am there was a pile of fresh bedding sitting outside the room ready for flipping the room even though the place was not full. We felt harassed by this.

We stayed in an apartment which was quite comfortable for 3. The location was good walking distance to lift and supermarket though Zinal is tiny and most things are walking distance!

Stayed in July 2024

There is nothing to say what can I don’t like

I like the valley view

Stayed in June 2024

beds a bit soft

excellent location, very nice apartment, modern and complete with a "wooden Swiss" style.

Stayed in May 2024

The only remark is the check-out time: 10am can be a bit too early sometimes, especially if you want to leave the apartment in order. But this is a very minor problem.

It's a very convenient accommodation with very nice view of Mount Besso from the bedroom. Kitchen was very well supplied with all kinds of cutleries and pans while dish-washer was very helpful. We found also some coffee capsules and detergents which were quite handy. Even though it was low season, there were two restaurants open within 100 metres and next to one of them there was the supermarket. Parking is also very convenient and just outside of it you can start your hiking trails.

Stayed in May 2024

It s a 500m walk from the resort to the gondola (there is a free bus that can take you), and the ski room is down a steep staircase. Other than that, everything was perfect!

Extremely functional, practical, very well equipped apartments,.perfect for family of 4. Loved it, already our second time there. Can't beat the value, and zinal is a great destination for spring skiing

Stayed in April 2024

On the ground floor, our windows faced the playground and we felt a bit exposed, so we needed to stay with our curtains closed. Also if the amenities had a pool or a sauna - it could turn this place into an absolutely fantastic stay!

Immediate access to cross-country ski trail from the room, also to the alpine ski lifts, convenient parking, quiet rooms. Gaming rooms for the kids are great as well. The surrounding nature is a real gem!

Stayed in December 2023