Reviews of ABC Swiss Quality Hotel 4 stars
Ottostrasse 8, 7000 Chur, Switzerland

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewOne of the best places I've stay in as a single person. Spacious room down to two different sizes of cups for tea or coffee. Staff massively helpful even to irritating people. very convenient for the all important train station.
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewWe had an excellent short stay. The staff were amazing and made us feel so welcome. The location is excellent right across from the station. The beds were very comfortable. Beautiful bathroom and shower with double glazed windows to prevent any noise. The room had everything we needed. Excellent breakfast. Luca went out of his way and walked with us to our platform to help with our luggage. That was incredible and very appreciated.
The shower was slippery perhaps a handrail would be great to prevent a fall.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGreat facilities, friendly staff, huge bathroom. Excellent location for the station (Bernina Express).
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewConveniently located, hotel is clean and comfortable. Perfect for a short stay or stopover if transiting through Chur.
Has a corporate vibe and lacks character.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewExcellent location near to train station, and very comfortable hotel - perfect as a base to explore Chur
Dear Sarah, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Andrea Leyssens, host
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewCleanliness, location and lovely staff
Dear Linda, Thank you for the great review of our hotel! We would be happy to pass on your compliments to our staff. We are glad that you enjoyed your stay and hope to see you again very soon. Andrea Leyssens, host
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewPerfect location, very close to the Old Town and sights. Wonderful included breakfast with so many choices. Parking available on site.
Nothing
Dear Richard, Thank you for taking the time to write about your recent three nights stay with us at Hotel ABC. What a pleasure to hear your feedback about our team and for recommending Hotel ABC. We are looking forward to welcome you back in the hotel ABC in Chur! Andrea Leyssens, host
Dear Richard, Thank you for taking the time to write about your recent three nights stay with us at Hotel ABC. What a pleasure to hear your feedback about our team and for recommending Hotel ABC. We are looking forward to welcome you bac… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewClose proximity to Train Station. Great Breakfast. Comfortable room. Lovely staff.
Having to leave.
Dear Lee, Thank you very much for your kind feedback and the many words of praise for us and our team. We are very pleased that you felt comfortable with us and could enjoy the stay all around. We are already looking forward to your next visit. Andrea Leyssens, host
Dear Lee, Thank you very much for your kind feedback and the many words of praise for us and our team. We are very pleased that you felt comfortable with us and could enjoy the stay all around. We are already looking forward to your n… Show more
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewThe staff was helpful
The ac in the room did not work. We had ordered a suite and because of the ac they had to move us into two separate rooms, one of which was a very small single room. The bed was tiny. At least the ac in the new rooms worked
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLocation and large rooms with a good breakfast
The design is a bit old fashioned
Dear Manuel, Thank you for the great review of our hotel! It's thanks to our guests' comments and suggestions that we are able to continually improve our quality. We are therefore very grateful to you for your valuable comments and will give them our full attention. We are glad that you enjoyed your stay and hope to see you again very soon. Andrea Leyssens, host
Dear Manuel, Thank you for the great review of our hotel! It's thanks to our guests' comments and suggestions that we are able to continually improve our quality. We are therefore very grateful to you for your valuable comments and will… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewExcellent breakfast, allowed me to check out an hour later. Great Air Con, as so warm recently in Switzerland
Small basic simple room, but all ok as excellent otherwise
Dear Renaud, Thank you very much for your detailed feedback and the many words of praise for us and our team. We are very pleased that you felt comfortable with us and could enjoy the stay all around. We are already looking forward to your next visit. Andrea Leyssens, host
Dear Renaud, Thank you very much for your detailed feedback and the many words of praise for us and our team. We are very pleased that you felt comfortable with us and could enjoy the stay all around. We are already looking forward to… Show more
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewWalking distance to train and stroll through old town and shops.
Dear Sandrea, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Andrea Leyssens, host
Reviewed: 13 August 2025 · Stayed in May 2025
Verified reviewThe room was larger that expected and the chocolates on the pillows were a lovely touch.
Dear Jacque, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Andrea Leyssens, host