Slippery shower tub

All very nice. Good breakfast variety.

Stayed in August 2025

As it is an old building, the floors are quite wonky. Our bed was on a bit of a slant which made it less comfortable!

Great view, amazing location, good facilities and friendly staff.

Stayed in August 2025

Nothing

Location was close to train station. Updated bathroom, outlets on both sides of bed, breakfast was nice.

Stayed in August 2025

Stayed only 1 night

Excellent traditional hotel, renewed, clean, shining, great breakfast, excellent location, large L-shape room, spacious bathroom with shower and bathtub, full functional facilities, beds were excellent!

Stayed in August 2025

The location was excellent, the staff helpfull, the breakfest delicious.

Stayed in July 2025

Location was perfect. Hotel met the Swiss ambience we were looking for. Breakfast was great.

Stayed in August 2025

Nothing

Very lovely place to stay

Stayed in August 2025

Everything

Stayed in August 2025

All good...liked breakfast buffet and great staff.

Stayed in August 2025

There was nothing not to like

The authentic of the hotel

Stayed in August 2025

Nothing at all.

Great Hotel big room and Good Breakfast

Stayed in August 2025

One notable characteristic: the ceilings were quite low. I’m around 5’4” tall and could reach up and touch it. It didn’t bother myself or my friend, who’s also short, but it could be an issue for a taller traveler.

We found the Hotel Walliseroff Zermatt while looking through options on Booking.com and it appeared to have everything we sought, particularly a convenient location that was easy to find and ratings that indicated a clean, comfortable spot to stay for our two nights in Zermatt. Both were true, but we were also rewarded with one of the friendliest front desk associates from our time in Switzerland - thank you, Maja! - a scrumptious breakfast buffet in the morning and accommodations that appeared antiquated because of memorable decor but were actually pretty modernized (there were “updates” we hadn’t seen at other spots, especially in the bathroom, which had a pocket door and a vessel sink.) We relish a room with a terrace, and that of #34 looks out over a neighboring rooftop. The room was clean and simply furnished with a chair, desk and another chair, and an area in the entry to hang a few items and place one’s luggage. It even had a mini-fridge. The twin beds, pushed pretty closely to each other, were comfortable. Wallpaper and black and white prints harkening back to an earlier time in town gave the room a warm feel

Stayed in August 2025

Small thing I didn’t like was the flies in the dining area for breakfast. I get it is summer and windows are open to let the room breathe but the flies are super annoying

Amazing location near the train station and busier street. Room was very spacious and also had a patio outdoor area

Stayed in July 2025

A kettle would have been great to make coffee and tea.

Everything! Staff were super friendly, we were able to leave our luggage as arrived pre check in. The room was lovely! Beds were really comfy, balcony with tables and only a few mins walk from the train station. Walking distance to everything, supermarket, river, cable car was 15 mins leisurely walk. Breakfast was a hit with the kids as you could make your own waffles. Nice food variety, warm and cold. Would definitely stay here again.

Stayed in August 2025

We could see the Matterhorn from our room! It looked like most rooms has the view of the Matterhorn. The room was tidy and spacious.

Stayed in August 2025

Pillows were so uncomfortable.

Location, room, staff. Everything was great!

Stayed in July 2025

Nothing at all

Location, the look and feel, the staff were amazing.

Stayed in August 2025

Nothing

Location was wonderful close to the train station and right in the centre

Stayed in August 2025

Loved everything

The hotel was 5minutes from the station. The old fashion decor was sweet. Our room was spacious with a tiny fridge. Breakfast was a buffet with eggs, bacon, waffles, fruit and yogurt. Best of all an espresso machine. We were there during swiss independence day with celebrations all day but our room was quiet. The staff was helpful and pleasant.

Stayed in August 2025

⚠️ Minor downsides: The breakfast selection was somewhat limited, and could use a bit more variety. However, the food was fresh and the staff were attentive.

✅ What we loved: The location is fantastic — right in the heart of Zermatt, within easy walking distance to shops, restaurants, and the train station. The room was cozy, clean, and beautifully decorated in a classic alpine style that gives you that true mountain getaway feeling. The overall atmosphere of the hotel was warm and welcoming, with traditional charm and a relaxing vibe.

Stayed in June 2025

Hotel was In an amazing location! The room was decorated beautifully, and the bathroom was really nice. The added bonus of a balcony looking directly at the Matterhorn was superb. Breakfast was of a very high standard with an amazing choice of fresh foods. I loved my stay here. Thank you 😊

Stayed in July 2025

The location, room size, comfort of beds, cleanliness.

Stayed in July 2025

Friendly staff, comfortable clean rooms with good facilities, good breakfast and great location in the middle of Zermatt.

Stayed in July 2025

None

Good design

Stayed in July 2025