Reviews of Hotel Walliserhof Zermatt 3 stars
Bahnhofstrasse, 3920 Zermatt, Switzerland

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLovely room with a view to the Matterhorn Super clean- comfy bed and spacious room Great breakfast choice - fab location to everywhere including trains. Staff lovely Great place to stay with a little spa which was so enjoyable
Nothing
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewAll very nice. Good breakfast variety.
Slippery shower tub
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGreat view, amazing location, good facilities and friendly staff.
As it is an old building, the floors are quite wonky. Our bed was on a bit of a slant which made it less comfortable!
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLocation was close to train station. Updated bathroom, outlets on both sides of bed, breakfast was nice.
Nothing
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation
No AC
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewExcellent traditional hotel, renewed, clean, shining, great breakfast, excellent location, large L-shape room, spacious bathroom with shower and bathtub, full functional facilities, beds were excellent!
Stayed only 1 night
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewThe location was excellent, the staff helpfull, the breakfest delicious.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLocation was perfect. Hotel met the Swiss ambience we were looking for. Breakfast was great.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewVery lovely place to stay
Nothing
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewEverything
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewAll good...liked breakfast buffet and great staff.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe authentic of the hotel
There was nothing not to like
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewGreat Hotel big room and Good Breakfast
Nothing at all.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewVery good size room for family, and the hotel is in perfect location.
We felt the mattress was hard.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewWe found the Hotel Walliseroff Zermatt while looking through options on Booking.com and it appeared to have everything we sought, particularly a convenient location that was easy to find and ratings that indicated a clean, comfortable spot to stay for our two nights in Zermatt. Both were true, but we were also rewarded with one of the friendliest front desk associates from our time in Switzerland - thank you, Maja! - a scrumptious breakfast buffet in the morning and accommodations that appeared antiquated because of memorable decor but were actually pretty modernized (there were “updates” we hadn’t seen at other spots, especially in the bathroom, which had a pocket door and a vessel sink.) We relish a room with a terrace, and that of #34 looks out over a neighboring rooftop. The room was clean and simply furnished with a chair, desk and another chair, and an area in the entry to hang a few items and place one’s luggage. It even had a mini-fridge. The twin beds, pushed pretty closely to each other, were comfortable. Wallpaper and black and white prints harkening back to an earlier time in town gave the room a warm feel
One notable characteristic: the ceilings were quite low. I’m around 5’4” tall and could reach up and touch it. It didn’t bother myself or my friend, who’s also short, but it could be an issue for a taller traveler.
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewAmazing location near the train station and busier street. Room was very spacious and also had a patio outdoor area
Small thing I didn’t like was the flies in the dining area for breakfast. I get it is summer and windows are open to let the room breathe but the flies are super annoying
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewEverything! Staff were super friendly, we were able to leave our luggage as arrived pre check in. The room was lovely! Beds were really comfy, balcony with tables and only a few mins walk from the train station. Walking distance to everything, supermarket, river, cable car was 15 mins leisurely walk. Breakfast was a hit with the kids as you could make your own waffles. Nice food variety, warm and cold. Would definitely stay here again.
A kettle would have been great to make coffee and tea.
Reviewed: 15 August 2025 · Stayed in May 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewWe could see the Matterhorn from our room! It looked like most rooms has the view of the Matterhorn. The room was tidy and spacious.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewLocation, room, staff. Everything was great!
Pillows were so uncomfortable.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewIt was right on the “main” street in the middle of everything but I don’t think the higher price for the location was warranted. We didn’t use the spa or sauna. The room was larger than average but no AC
It was too hot, and I couldn’t leave the windows open because of noise from the staff outside the window. I also dropped something on the couch and moved the cushions to retrieve it and found old earplugs, food and trash so we didn’t sit on the couch again
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLocation, the look and feel, the staff were amazing.
Nothing at all