1 Beatenbergstrasse, 3800 Interlaken, Switzerland
#8 of 61 hotels in Interlaken
Guests' ChoiceBased on 335 hotel reviews
9.1Cleanliness
9.2
Comfort
9.2
Location
9.7
Facilities
8.8
Staff
9.8
Value for money
8.8
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 August 2025
Ryan
United StatesGreat location right on the river off the beaten path. The staff were all very friendly and accommodating to our requests. Nice free breakfast and coffee. 6 minute walk from the train station.
Stayed in August 2025
Reviewed: 20 August 2025
Poi
Malaysia3 days of scrambled eggs for bfast were too much. No other options
Location is good. Food is good too. Cosy n warm place
Stayed in August 2025
Reviewed: 19 August 2025
Isaac
United StatesNo view from our window.
Breakfast, location, and room were great!
Stayed in August 2025
Reviewed: 18 August 2025
Erica
United StatesGreat location/beautiful area, away from the really busy part of town, but still in the town and easy to walk everywhere. Friendly and helpful staff. Great breakfast!
Stayed in August 2025
Reviewed: 11 August 2025
Houman
AustraliaOnly thing I can complain about but it's the same for many hotels in Europe is the lack of air-conditioning.
The location was great and the staff were very friendly and helpful.
Stayed in August 2025
Reviewed: 11 August 2025
Kamal
United StatesI liked everything. Thank you.
I liked the location, room,and staff
Stayed in August 2025
Reviewed: 9 August 2025
Kim
United StatesVery clean, great location and breakfast
Stayed in August 2025
Reviewed: 31 July 2025
Yuhao
United StatesNone.
Location and Breakfast are excellent, it also has family room for 5 people. Beds are comfortable.
Stayed in July 2025
Reviewed: 26 July 2025
Yi
Hong KongNo lift but stairs, need some effort for big luggage. But still acceptable. At most 2/F.
We booked superior room with pretty view, and the room is comfortable to stay. Appreciate the excellent coffee and scrambled egg provided at breakfast, and nice staff. It’s more close to Interlaken west station, Unterseen but it’s ok to us as it’s more value for price. Can use microwave and fridge at their public lounge area.
Stayed in July 2025
Reviewed: 18 July 2025
Christine
United StatesIt’s a bit far of a walk from Interlaken Ost, the main train station and the rooms have no AC.
The “family” room we booked was very large and spacious with enough beds to accommodate a family of four. The complimentary breakfast and coffee was a nice touch before we headed out for sightseeing. Charming spot along the canal, the staff was friendly and spoke English every well.
Stayed in July 2025
Reviewed: 10 July 2025
Colm
IrelandNothing. It was all 👌 perfect!
Everything. Location, Staff& Owners ,Hotel cleanliness, General all round atmosphere.
Stayed in July 2025
Reviewed: 10 July 2025
Brian
United StatesThe Aarburg is exactly what we hoped it would be, a small boutique hotel with charm, views, great location and easy access to the train station. The owners were amazing, the cafe was amazing, the river was beautiful and provided excellent walks at night and runs in the morning. The rooms are small and charming. The bathroom was updated and nice. If you are looking for some Switzerland charm in a nice location at a fair price, this is your spot.
Stayed in July 2025
Reviewed: 8 July 2025
Anwar
BahrainI wish there was an aircondtioning.
The location was excellent but Hotel/Cafe staff were exceptionally supportive. They made our stay enjoyable.
Stayed in July 2025
Reviewed: 7 July 2025
Anders
NorwayNoise from street when had windows open.
Friendly and helpful personal.
Stayed in July 2025
Reviewed: 3 July 2025
Stella
SwitzerlandThe lovely views and friendly staff
Stayed in June 2025
Reviewed: 2 July 2025
Alice
SwedenBreakfast was great. Only wish is that it could have started earlier. 8 is too late. Really nice that you could go for a swimm in the river right outside the hotel.
Stayed in July 2025
Reviewed: 2 July 2025
Shonawebster
CanadaIt was perfect.
Charming hotel with lovely staff and an amazing view! Loved every thing about my stay ... from the warm and authentic staff to the delicious breakfast, to the best room I've ever had, to the amazing views of Interlaken and the mountains in the distance.
Stayed in July 2025
Reviewed: 21 June 2025
Vardhini
United StatesExcellent location. Comfortable stay
Stayed in April 2025
Reviewed: 19 June 2025
Jean
United StatesAn elevator would have been nice, but the staff was very helpful in assisting us with the luggage.
The location of the Aarburg Hotel is ideal for exploring Interlaken. It is close to the west train station and many restaurants. It is also very scenic as there is a river and bridge directly in front of it, and gorgeous views of the mountains. The breakfast was included and was delicious, and the cafe is very attractive. The rooms are very comfortable and well appointed. The staff is very friendly and helpful. There is also a guest lounge with a sink, refrigerator and tables that can be used at any time by the guests.
Stayed in May 2025
Reviewed: 15 June 2025
Jan
AustraliaNothing, it was a lovely stay.
The breakfast was excellent enhanced by the beautiful outlook of the view. Our room was very comfortable, also with a fantastic view. The staff were very friendly and helpful.
Stayed in June 2025
Reviewed: 14 June 2025
Yuval
IsraelIt was a little bit expensive considering we had no TV, Mini Fridge, haier dryer or any electronic device.
A nice small hotel close to the train station and the lake. Very clean and organized. Breakfast was delicious. We had a wonderfull expirience. Highly recomended
Stayed in June 2025
Reviewed: 13 June 2025
Lauren
United StatesFriendly staff (who were always willing to fill up this American’s water bottle with ice!), comfortable beds and blankets, perfect happy hour spot, delicious breakfast (included)-perfect home base for our time in Interlaken-we could not have enjoyed our time more!
Stayed in June 2025
Reviewed: 11 June 2025
Jeffrey
United StatesBathroom is very small but nicely renovated and functional.
Beautiful location with views of the river and surrounding mountains. Staff was very friendly and helpful and the breakfast and coffee were excellent.
Stayed in June 2025
Reviewed: 11 June 2025
Dominik
AustraliaNothing
Great location, beautiful view, yum breakfast and coffee!
Stayed in May 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content