Reviews of The Aarburg Hotel & Café
1 Beatenbergstrasse, 3800 Interlaken, Switzerland

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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewWe loved the fresh breakfast every morning! Plus the location was perfect. Scenery was great and we enjoyed being able to walk to where we wanted to be.
Had trouble being comfortable at night. With a fan but it was necessary to open the windows for the cool air. Unfortunately, we were awakened several times in the night by sounds and/or being too warm. One of us slept better than the other!
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewGreat location
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewGreat location right on the river off the beaten path. The staff were all very friendly and accommodating to our requests. Nice free breakfast and coffee. 6 minute walk from the train station.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLocation is good. Food is good too. Cosy n warm place
3 days of scrambled eggs for bfast were too much. No other options
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewBreakfast, location, and room were great!
No view from our window.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewGreat location/beautiful area, away from the really busy part of town, but still in the town and easy to walk everywhere. Friendly and helpful staff. Great breakfast!
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewlocation was amazing
no air conditioning in this such hot weather really isn’t helpful :(
Thanks for the review. The heatwave was hard for us all, travellers and locals alike. We are sorry we cannot retrofit airconditioners to our hostorically protected property.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe location was great, and the staff were nice and friendly.
It was very hot and a second fan would have been good. Would also have liked bigger portions of the scrambled eggs at breakfast
Thanks for the review. We are sorry your visit coincided with a classic opressive European heatwave. Sadly, our Hîstoric building is not built for crazy high termperatures so we supply as many fans as we see practical.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe location was great and the staff were very friendly and helpful.
Only thing I can complain about but it's the same for many hotels in Europe is the lack of air-conditioning.
Thanks for the feedback. Yes, We completely understand that as Aussies you would expect air conditioning, but we aren't able to retrofit in our protected building. Luckily it's such a rare phenomenon.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewI liked the location, room,and staff
I liked everything. Thank you.
Thank you and we are glad you enjoyed your stay.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewVery clean, great location and breakfast
Thank you very very much.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewLocation and Breakfast are excellent, it also has family room for 5 people. Beds are comfortable.
None.
Thank you very much. We are very happy to see you enjoyed your visit
Reviewed: 26 July 2025 · Stayed in May 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewWe booked superior room with pretty view, and the room is comfortable to stay. Appreciate the excellent coffee and scrambled egg provided at breakfast, and nice staff. It’s more close to Interlaken west station, Unterseen but it’s ok to us as it’s more value for price. Can use microwave and fridge at their public lounge area.
No lift but stairs, need some effort for big luggage. But still acceptable. At most 2/F.
Thank you for the perect score.... Yes, we have no elevator... only stairs. Its only two floors so building an elevator is a little bit unneccessary..... you have to climb stairs just to enter the building!!
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe “family” room we booked was very large and spacious with enough beds to accommodate a family of four. The complimentary breakfast and coffee was a nice touch before we headed out for sightseeing. Charming spot along the canal, the staff was friendly and spoke English every well.
It’s a bit far of a walk from Interlaken Ost, the main train station and the rooms have no AC.
Thanks for the review. We are glad you enjoyed your stay. Yes we are 20 minutes walk from Interlaken Ost as advertised but we only 5 minutes from Interlaken West... Our rooms are not air conditioned but all rooms have fans for the short periods in summer where it's a bit warm in Europe...
Thanks for the review. We are glad you enjoyed your stay. Yes we are 20 minutes walk from Interlaken Ost as advertised but we only 5 minutes from Interlaken West... Our rooms are not air conditioned but all rooms have fans for the short per… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewEverything. Location, Staff& Owners ,Hotel cleanliness, General all round atmosphere.
Nothing. It was all 👌 perfect!
That's such a kind review. Thank you from the bottom of our hearts
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe Aarburg is exactly what we hoped it would be, a small boutique hotel with charm, views, great location and easy access to the train station. The owners were amazing, the cafe was amazing, the river was beautiful and provided excellent walks at night and runs in the morning. The rooms are small and charming. The bathroom was updated and nice. If you are looking for some Switzerland charm in a nice location at a fair price, this is your spot.
.... and we could not be happier to hear you loved your visit. Please please visit us again..
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewThe location was excellent but Hotel/Cafe staff were exceptionally supportive. They made our stay enjoyable.
I wish there was an aircondtioning.
Thank you for the great review. We know a lot of people wish their was air conditioning... but its a super old and protected building... retrofitting air conditioning in our rooms is not an option, even of we thought it was worth the investment for a a feww weeks a year. We do supply at least one fan in each room and we have an icy cold river for a refreshing dip when things get warm.
Thank you for the great review. We know a lot of people wish their was air conditioning... but its a super old and protected building... retrofitting air conditioning in our rooms is not an option, even of we thought it was worth the inves… Show more