Reviews of The Alpina Gstaad 5 stars
Alpinastrasse 23, 3780 Gstaad, Switzerland

Loading
Guests also reviewed these properties:
Canberra, Australia
Salvador, Brazil
Saint-Étienne-au-Mont, France
Pahrump, United States
New Delhi, India
Valencia, Spain
Skinningrove, United Kingdom
Prague, Czech Republic
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 2 September 2024 · Stayed in September 2024
Verified reviewCozy, comfortable, upscale
Dear Maryna, Thank you for this kind review. It is with great joy that we receive your positive remarks on your recent stay at The Alpina Gstaad. We are delighted that you enjoyed the comfort of our facilities, the attentiveness of our staff, and the overall value we provide. Our team takes pride in maintaining a pristine environment for our guests, and we are glad that this contributed to your experience. Your recognition of our location is particularly appreciated, as our hilltop setting in the Oberbort neighborhood offers stunning views of the Bernese Alps and quick access to the vibrant heart of Gstaad. We hope to see you again soon. Best wishes, Nadine Friedli, General Manager | The Alpina Gstaad
Dear Maryna, Thank you for this kind review. It is with great joy that we receive your positive remarks on your recent stay at The Alpina Gstaad. We are delighted that you enjoyed the comfort of our facilities, the attentiveness of our… Show more
Reviewed: 26 August 2024 · Stayed in August 2024
Verified reviewUnparalleled view of the Gstaad region. Extremely attentive and helpful staff, wonderful collection of food, beverage and facilities.
We arrived on a Sunday in August and the pool was so crowded there were no chairs. Similar level of modest chaos going on in the outside and inside pool, saunas with families, kids running amok. That all changed over the next three days of our stay, with a much calmer and enjoyable component but the first day situation was a shock to the system given the expectation of "calm, serene, and relaxing."
Dear John, Thank you for taking the time to review your stay with us. We are delighted that you appreciated the magnificent vistas of the Gstaad region, the dedication of our staff, and the diverse offerings of our food, beverages, and amenities. Our Michelin-starred restaurant and extensive wine cellar are crafted to provide memorable experiences and it is wonderful that these aspects contributed positively to your stay. However, we regret to hear about your initial experience at our pool area. It is our aim to provide an atmosphere of peace and relaxation and we are looking into ways to better manage such facilities during especially busy periods. Nevertheless, we are pleased that the remainder of your stay was marked by a sense of calm and enjoyment. The serenity of our location is indeed something we are proud of, and we are glad that you could experience this aspect during your visit. We hope to welcome you back on future occasions. Best wishes, Nadine Friedli, General Manager | The Alpina Gstaad
Dear John, Thank you for taking the time to review your stay with us. We are delighted that you appreciated the magnificent vistas of the Gstaad region, the dedication of our staff, and the diverse offerings of our food, beverages, and ame… Show more
Reviewed: 26 August 2024 · Stayed in June 2024
Verified reviewone of the best in the world
Dear Ahmed, Please accept our sincere thanks for this kind feedback. We are pleased that your stay with us was a memorable one, reflecting the high standards we strive for at The Alpina Gstaad. We are delighted that you appreciated the exemplary facilities, including our Six Senses Spa and award-winning restaurants, as well as the unparalleled comfort provided in our rooms. Our team takes great pride in offering impeccable service, and your commendation is a testament to their dedication. The location of The Alpina Gstaad, offering magnificent views of the Bernese Alps and proximity to both summer and winter activities, is something we are very proud of, and we are glad it contributed positively to your experience. We look forward to the pleasure of having you return on a future occasion. Best regards, Nadine Friedli, General Manager | The Alpina Gstaad
Dear Ahmed, Please accept our sincere thanks for this kind feedback. We are pleased that your stay with us was a memorable one, reflecting the high standards we strive for at The Alpina Gstaad. We are delighted that you appreciated the … Show more
Reviewed: 16 August 2024 · Stayed in August 2024
Verified reviewReviewed: 23 July 2024 · Stayed in July 2024
Verified reviewReviewed: 14 July 2024 · Stayed in July 2024
Verified reviewReviewed: 14 July 2024 · Stayed in July 2024
Verified reviewDear Pieter, Thank you for this positive feedback regarding your stay at The Alpina Gstaad. We are delighted that you enjoyed the unparalleled facilities, the comfort of our accommodations, the professionalism of our staff, and the pristine cleanliness throughout The Alpina Gstaad. It brings us great pleasure to hear that you recognized the value of your experience with us. Moreover, we are pleased that our location contributed positively to your stay, providing convenient access to both the serenity of the Alps and the charm of Gstaad. We hope to have you return in the future to Gstaad. Best wishes, Nadine Friedli, General Manager | The Alpina Gstaad
Dear Pieter, Thank you for this positive feedback regarding your stay at The Alpina Gstaad. We are delighted that you enjoyed the unparalleled facilities, the comfort of our accommodations, the professionalism of our staff, and the pristin… Show more
Reviewed: 10 July 2024 · Stayed in July 2024
Verified reviewOne of the best places I have stayed. Everything perfect.
Nothing
Dear Paul, Thank you for taking the time to review your stay. It is heartening to hear that your stay at The Alpina Gstaad was a memorable one. We are delighted that you enjoyed the impeccable facilities, the comfort of our accommodations, the professionalism of our staff, and the pristine cleanliness of our resort. Our location is indeed prime, offering breathtaking views of the Bernese Alps and easy access to Gstaad's charming promenade. It is great that you appreciated these aspects of your stay, affirming our commitment to providing an exceptional experience for our guests. We hope to have you return in the future to Gstaad. Best wishes, Nadine Friedli, General Manager | The Alpina Gstaad
Dear Paul, Thank you for taking the time to review your stay. It is heartening to hear that your stay at The Alpina Gstaad was a memorable one. We are delighted that you enjoyed the impeccable facilities, the comfort of our accommodatio… Show more
Reviewed: 9 July 2024 · Stayed in July 2024
Verified reviewFacility and the room
Dear guest, Thanks for reviewing your visit at The Alpina Gstaad. We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work. We look forward to welcoming you back to The Alpina Gstaad. Best wishes, Nadine Friedli, General Manager | The Alpina Gstaad
Dear guest, Thanks for reviewing your visit at The Alpina Gstaad. We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us… Show more
Reviewed: 9 July 2024 · Stayed in July 2024
Verified reviewOne of the nicest hotels we have ever stayed at; gorgeous location , facilities and the staff were amazing !
Dear Tina, Thank you for this positive review about your recent stay at The Alpina Gstaad. It brings us immense joy to hear that your stay left such a lasting impression. We are delighted that you enjoyed the hotel's ambiance, our dedicated staff, and the comfort of your stay. It is also wonderful that you found great value in our offerings and were pleased with the cleanliness and prime location of The Alpina Gstaad. Our team takes pride in providing an exceptional environment for our guests, and your feedback affirms our efforts. We hope to see you again soon, Kind regards, Nadine Friedli, General Manager | The Alpina Gstaad
Dear Tina, Thank you for this positive review about your recent stay at The Alpina Gstaad. It brings us immense joy to hear that your stay left such a lasting impression. We are delighted that you enjoyed the hotel's ambiance, our dedic… Show more
Reviewed: 24 June 2024 · Stayed in June 2024
Verified reviewReviewed: 11 February 2024 · Stayed in February 2024
Verified reviewReviewed: 24 October 2023 · Stayed in September 2023
Verified reviewReviewed: 13 August 2023 · Stayed in August 2023
Verified reviewReviewed: 23 July 2023 · Stayed in July 2023
Verified reviewReviewed: 11 July 2023 · Stayed in July 2023
Verified reviewGreat setting; excellent service; the concierge gave great recommendations for local hikes
Dear Shelley, Thank you for taking the time to let us know your opinion of your recent stay at The Alpina Gstaad. We are very pleased that everything was to your satisfaction and that our concierge team contributed so positively in making your stay memorable. Wishing you all the best and looking forward to your next visit, Tim Weiland, General Manager | The Alpina Gstaad
Dear Shelley, Thank you for taking the time to let us know your opinion of your recent stay at The Alpina Gstaad. We are very pleased that everything was to your satisfaction and that our concierge team contributed so positively in makin… Show more
Reviewed: 22 June 2023 · Stayed in June 2023
Verified reviewReviewed: 22 March 2023 · Stayed in March 2023
Verified reviewfor anyone outside of Europe and western countries. this is true European luxury experience.
Dear M. Adytta, Thank you so much for this glowing review. It's rewarding for our team to know you appreciated our high standards. We look forward to seeing you again in the future at The Alpina Gstaad. Best wishes, Tim Weiland, General Manager | The Alpina Gstaad
Dear M. Adytta, Thank you so much for this glowing review. It's rewarding for our team to know you appreciated our high standards. We look forward to seeing you again in the future at The Alpina Gstaad. Best wishes, Tim Weiland, Ge… Show more
Reviewed: 30 January 2023 · Stayed in January 2023
Verified reviewReviewed: 16 September 2022 · Stayed in July 2022
Verified reviewprofessional staff especially Mr.Francisco at the outside restaurant, also amazing place to enjoy your holiday.
nothing
Dear Turki, Thank you for this positive review about The Alpina Gstaad. It is rewarding to know that you had such a pleasant stay and that you enjoyed your dining experience. This inspires our team to continue upholding our high standards of service; we will not hesitate to let Francisco know of the impact he had. We look forward to welcoming you back or another memorable experience at The Alpina Gstaad. Kind regards, Tim Weiland, General Manager | The Alpina Gstaad
Dear Turki, Thank you for this positive review about The Alpina Gstaad. It is rewarding to know that you had such a pleasant stay and that you enjoyed your dining experience. This inspires our team to continue upholding our high standards… Show more
Reviewed: 10 September 2022 · Stayed in September 2022
Verified review