9.6

Reviews of The Alpina Gstaad 5 stars

Alpinastrasse 23, 3780 Gstaad, Switzerland

  • Maryna

    Reviewed: 2 September 2024 · Stayed in September 2024

    Verified review

    Cozy, comfortable, upscale

    Property response:

    Dear Maryna, Thank you for this kind review. It is with great joy that we receive your positive remarks on your recent stay at The Alpina Gstaad. We are delighted that you enjoyed the comfort of our facilities, the attentiveness of our staff, and the overall value we provide. Our team takes pride in maintaining a pristine environment for our guests, and we are glad that this contributed to your experience. Your recognition of our location is particularly appreciated, as our hilltop setting in the Oberbort neighborhood offers stunning views of the Bernese Alps and quick access to the vibrant heart of Gstaad. We hope to see you again soon. Best wishes, Nadine Friedli, General Manager | The Alpina Gstaad

    Dear Maryna, Thank you for this kind review. It is with great joy that we receive your positive remarks on your recent stay at The Alpina Gstaad. We are delighted that you enjoyed the comfort of our facilities, the attentiveness of our… Show more

    The Alpina Gstaad
    22 December 2024
  • John

    Reviewed: 26 August 2024 · Stayed in August 2024

    Verified review

    Unparalleled view of the Gstaad region. Extremely attentive and helpful staff, wonderful collection of food, beverage and facilities.

    We arrived on a Sunday in August and the pool was so crowded there were no chairs. Similar level of modest chaos going on in the outside and inside pool, saunas with families, kids running amok. That all changed over the next three days of our stay, with a much calmer and enjoyable component but the first day situation was a shock to the system given the expectation of "calm, serene, and relaxing."

    Property response:

    Dear John, Thank you for taking the time to review your stay with us. We are delighted that you appreciated the magnificent vistas of the Gstaad region, the dedication of our staff, and the diverse offerings of our food, beverages, and amenities. Our Michelin-starred restaurant and extensive wine cellar are crafted to provide memorable experiences and it is wonderful that these aspects contributed positively to your stay. However, we regret to hear about your initial experience at our pool area. It is our aim to provide an atmosphere of peace and relaxation and we are looking into ways to better manage such facilities during especially busy periods. Nevertheless, we are pleased that the remainder of your stay was marked by a sense of calm and enjoyment. The serenity of our location is indeed something we are proud of, and we are glad that you could experience this aspect during your visit. We hope to welcome you back on future occasions. Best wishes, Nadine Friedli, General Manager | The Alpina Gstaad

    Dear John, Thank you for taking the time to review your stay with us. We are delighted that you appreciated the magnificent vistas of the Gstaad region, the dedication of our staff, and the diverse offerings of our food, beverages, and ame… Show more

    The Alpina Gstaad
    1 September 2024
  • Ahmed

    Reviewed: 26 August 2024 · Stayed in June 2024

    Verified review

    one of the best in the world

    Property response:

    Dear Ahmed, Please accept our sincere thanks for this kind feedback. We are pleased that your stay with us was a memorable one, reflecting the high standards we strive for at The Alpina Gstaad. We are delighted that you appreciated the exemplary facilities, including our Six Senses Spa and award-winning restaurants, as well as the unparalleled comfort provided in our rooms. Our team takes great pride in offering impeccable service, and your commendation is a testament to their dedication. The location of The Alpina Gstaad, offering magnificent views of the Bernese Alps and proximity to both summer and winter activities, is something we are very proud of, and we are glad it contributed positively to your experience. We look forward to the pleasure of having you return on a future occasion. Best regards, Nadine Friedli, General Manager | The Alpina Gstaad

    Dear Ahmed, Please accept our sincere thanks for this kind feedback. We are pleased that your stay with us was a memorable one, reflecting the high standards we strive for at The Alpina Gstaad. We are delighted that you appreciated the … Show more

    The Alpina Gstaad
    1 September 2024
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  • Amina

    Reviewed: 16 August 2024 · Stayed in August 2024

    Verified review
  • Omar

    Reviewed: 23 July 2024 · Stayed in July 2024

    Verified review
  • Ivano

    Reviewed: 14 July 2024 · Stayed in July 2024

    Verified review
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  • Pieter

    Reviewed: 14 July 2024 · Stayed in July 2024

    Verified review
    Property response:

    Dear Pieter, Thank you for this positive feedback regarding your stay at The Alpina Gstaad. We are delighted that you enjoyed the unparalleled facilities, the comfort of our accommodations, the professionalism of our staff, and the pristine cleanliness throughout The Alpina Gstaad. It brings us great pleasure to hear that you recognized the value of your experience with us. Moreover, we are pleased that our location contributed positively to your stay, providing convenient access to both the serenity of the Alps and the charm of Gstaad. We hope to have you return in the future to Gstaad. Best wishes, Nadine Friedli, General Manager | The Alpina Gstaad

    Dear Pieter, Thank you for this positive feedback regarding your stay at The Alpina Gstaad. We are delighted that you enjoyed the unparalleled facilities, the comfort of our accommodations, the professionalism of our staff, and the pristin… Show more

    The Alpina Gstaad
    17 July 2024
  • Paul

    Reviewed: 10 July 2024 · Stayed in July 2024

    Verified review

    One of the best places I have stayed. Everything perfect.

    Nothing

    Property response:

    Dear Paul, Thank you for taking the time to review your stay. It is heartening to hear that your stay at The Alpina Gstaad was a memorable one. We are delighted that you enjoyed the impeccable facilities, the comfort of our accommodations, the professionalism of our staff, and the pristine cleanliness of our resort. Our location is indeed prime, offering breathtaking views of the Bernese Alps and easy access to Gstaad's charming promenade. It is great that you appreciated these aspects of your stay, affirming our commitment to providing an exceptional experience for our guests. We hope to have you return in the future to Gstaad. Best wishes, Nadine Friedli, General Manager | The Alpina Gstaad

    Dear Paul, Thank you for taking the time to review your stay. It is heartening to hear that your stay at The Alpina Gstaad was a memorable one. We are delighted that you enjoyed the impeccable facilities, the comfort of our accommodatio… Show more

    The Alpina Gstaad
    11 July 2024
  • Te

    Reviewed: 9 July 2024 · Stayed in July 2024

    Verified review

    Facility and the room

    Property response:

    Dear guest, Thanks for reviewing your visit at The Alpina Gstaad. We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work. We look forward to welcoming you back to The Alpina Gstaad. Best wishes, Nadine Friedli, General Manager | The Alpina Gstaad

    Dear guest, Thanks for reviewing your visit at The Alpina Gstaad. We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us… Show more

    The Alpina Gstaad
    11 July 2024
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  • Tina

    Reviewed: 9 July 2024 · Stayed in July 2024

    Verified review

    One of the nicest hotels we have ever stayed at; gorgeous location , facilities and the staff were amazing !

    Property response:

    Dear Tina, Thank you for this positive review about your recent stay at The Alpina Gstaad. It brings us immense joy to hear that your stay left such a lasting impression. We are delighted that you enjoyed the hotel's ambiance, our dedicated staff, and the comfort of your stay. It is also wonderful that you found great value in our offerings and were pleased with the cleanliness and prime location of The Alpina Gstaad. Our team takes pride in providing an exceptional environment for our guests, and your feedback affirms our efforts. We hope to see you again soon, Kind regards, Nadine Friedli, General Manager | The Alpina Gstaad

    Dear Tina, Thank you for this positive review about your recent stay at The Alpina Gstaad. It brings us immense joy to hear that your stay left such a lasting impression. We are delighted that you enjoyed the hotel's ambiance, our dedic… Show more

    The Alpina Gstaad
    11 July 2024
  • Alnoobay

    Reviewed: 24 June 2024 · Stayed in June 2024

    Verified review
  • Nilofar

    Reviewed: 11 February 2024 · Stayed in February 2024

    Verified review
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  • Alya

    Reviewed: 24 October 2023 · Stayed in September 2023

    Verified review
  • Abdulrahman

    Reviewed: 13 August 2023 · Stayed in August 2023

    Verified review
  • Rashed

    Reviewed: 23 July 2023 · Stayed in July 2023

    Verified review
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  • Shelley

    Reviewed: 11 July 2023 · Stayed in July 2023

    Verified review

    Great setting; excellent service; the concierge gave great recommendations for local hikes

    Property response:

    Dear Shelley, Thank you for taking the time to let us know your opinion of your recent stay at The Alpina Gstaad. We are very pleased that everything was to your satisfaction and that our concierge team contributed so positively in making your stay memorable. Wishing you all the best and looking forward to your next visit, Tim Weiland, General Manager | The Alpina Gstaad

    Dear Shelley, Thank you for taking the time to let us know your opinion of your recent stay at The Alpina Gstaad. We are very pleased that everything was to your satisfaction and that our concierge team contributed so positively in makin… Show more

    The Alpina Gstaad
    13 July 2023
  • Ahmed

    Reviewed: 22 June 2023 · Stayed in June 2023

    Verified review
  • M

    Reviewed: 22 March 2023 · Stayed in March 2023

    Verified review

    for anyone outside of Europe and western countries. this is true European luxury experience.

    Property response:

    Dear M. Adytta, Thank you so much for this glowing review. It's rewarding for our team to know you appreciated our high standards. We look forward to seeing you again in the future at The Alpina Gstaad. Best wishes, Tim Weiland, General Manager | The Alpina Gstaad

    Dear M. Adytta, Thank you so much for this glowing review. It's rewarding for our team to know you appreciated our high standards. We look forward to seeing you again in the future at The Alpina Gstaad. Best wishes, Tim Weiland, Ge… Show more

    The Alpina Gstaad
    26 June 2023
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  • Anonymous

    Reviewed: 30 January 2023 · Stayed in January 2023

    Verified review
  • Turki

    Reviewed: 16 September 2022 · Stayed in July 2022

    Verified review

    professional staff especially Mr.Francisco at the outside restaurant, also amazing place to enjoy your holiday.

    nothing

    Property response:

    Dear Turki, Thank you for this positive review about The Alpina Gstaad. It is rewarding to know that you had such a pleasant stay and that you enjoyed your dining experience. This inspires our team to continue upholding our high standards of service; we will not hesitate to let Francisco know of the impact he had. We look forward to welcoming you back or another memorable experience at The Alpina Gstaad. Kind regards, Tim Weiland, General Manager | The Alpina Gstaad

    Dear Turki, Thank you for this positive review about The Alpina Gstaad. It is rewarding to know that you had such a pleasant stay and that you enjoyed your dining experience. This inspires our team to continue upholding our high standards… Show more

    The Alpina Gstaad
    18 September 2022
  • Akshita

    Reviewed: 10 September 2022 · Stayed in September 2022

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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