9.6

Reviews of The Capra Saas-Fee 5 stars

Lomattenstrasse 6, 3906 Saas-Fee, Switzerland

  • Sandra

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Amazing overall experience: - Very clean everywhere and in great condition. It is clear the hotel is very well maintained - Very quite and chill atmosphere. The fact that the village is quiet also helped, however inside the hotel it was also aways quiet and relaxing - Service is great, everyone is very polite and helpful. Everyone spoke English - All facilities, including Spa area, library, fun area etc. - Breakfast was very tasty and the staff is very attentive

    Nothing that we did not actually like, just 2 notes: - there were no tea cups in the library - the king bed is created from 2 twin beds, and if you select the twin beds, the beds are a little narrow. However none of this really bothered us, just putting it as an FYI

  • Ajay

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Daniel

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Everything was perfect! Our three favourite things: - The staff and hospitality - every interaction and attention was excellent by everyone in the team throughout our stay - The spa is great, very spacious, private, and well equipped - we couldn't get enough of it - The a la carte breakfast exceeds expectations, and the service and attention (especially by Leo!) were excellent every time

    Only wish our stay had been longer!

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  • Arnaud

    Reviewed: 22 July 2025 · Stayed in June 2025

    Verified review

    One of the best hotels in CH!

  • Gill

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review

    Great spa. Extensive breakfast. Very engaged staff, in every department, with personality and genuinely hospitable. Interesting and high quality interior design. Ambience of a home rather than a hotel. Would have liked to stay for longer.

    Beds are firm, e slept well none the less.

    Property response:

    Thank you for your time and for the great review of our hotel! We are very happy to see that you enjoyed your stay at The Capra Hotel, our facilities and the engagement of the staff. On the other hand, we are deeply sorry to hear about the firmness of the beds, next time we can place a topper on top of it to release some tension. We hope to welcome you again very soon. Sincerely The Capra team

    Thank you for your time and for the great review of our hotel! We are very happy to see that you enjoyed your stay at The Capra Hotel, our facilities and the engagement of the staff. On the other hand, we are deeply sorry to hear about th… Show more

    The Capra Saas-Fee
    22 July 2025
  • Jay

    Reviewed: 4 July 2025 · Stayed in July 2025

    Verified review

    The spa was incredible. Be sure to make time to enjoy it!

    Property response:

    Dear Jay, Thank you for your time and for the great review of our hotel! We are very glad to see that you enjoyed your stay at The Capra Hotel and specifically our Peak Health Spa. We hope to welcome you again very soon. Sincerely The Capra team

    Dear Jay, Thank you for your time and for the great review of our hotel! We are very glad to see that you enjoyed your stay at The Capra Hotel and specifically our Peak Health Spa. We hope to welcome you again very soon. Sincerely The Ca… Show more

    The Capra Saas-Fee
    7 July 2025
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  • Bastien

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review
  • Katousha

    Reviewed: 1 June 2025 · Stayed in May 2025

    Verified review

    Exceptional in every way. The staff goes above and beyond, from the minute you book the place. The food at the restaurant was great especially for breakfast.

    Nothing to not like beautiful village , super property, and the staff can’t get better.

    Property response:

    Dear Katousha, Thank you for your time and for the great review of our hotel! We are very glad to see that you enjoyed your stay at The Capra Hotel, our facilities and our amazing staff! We hope to welcome you again very soon. Sincerely The Capra team

    Dear Katousha, Thank you for your time and for the great review of our hotel! We are very glad to see that you enjoyed your stay at The Capra Hotel, our facilities and our amazing staff! We hope to welcome you again very soon. Sincerely T… Show more

    The Capra Saas-Fee
    8 June 2025
  • Dmitry

    Reviewed: 29 May 2025 · Stayed in May 2025

    Verified review

    Amazing hotel: rooms, brasserie, spa - all beats expectations. Staff is amazing and the hospitality they give is memorable.

    Property response:

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jürgen Marx General Manager The Capra, Saas-Fee

    The Capra Saas-Fee
    8 June 2025
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  • Monica

    Reviewed: 20 May 2025 · Stayed in May 2025

    Verified review

    Nice spa facilities. Excellent breakfast. Staff was very helpful and friendly.

    I cannot say exactly what was it, but it really didn’t feel like a 5*. In any case, we enjoyed our stay very much.

    Property response:

    Dear Guest, Thank you for the great review of our hotel! Nice that you liked our breakfast so much. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jürgen Marx General Manager The Capra, Saas-Fee

    The Capra Saas-Fee
    8 June 2025
  • John

    Reviewed: 13 April 2025 · Stayed in April 2025

    Verified review

    Staff, location, spa facilities, comfort all excellent.

    Had a problem one evening with dinner taking a long, long time, but apart from that, everything was great.

    Property response:

    Dear Mr Goodwin, thank you very much for your time and review of our The Capra Hotel! We are very glad to see that you enjoyed your stay here with us as well as appreciate our staff and facilities. We deeply apologize for the waiting time the last dinner at our Brasserie 1809. We will do the very bets of us next time you will visit us. Hoping to welcome you next year, Sincerely, The Capra Team

    Dear Mr Goodwin, thank you very much for your time and review of our The Capra Hotel! We are very glad to see that you enjoyed your stay here with us as well as appreciate our staff and facilities. We deeply apologize for the waiting time t… Show more

    The Capra Saas-Fee
    16 April 2025
  • Henri

    Reviewed: 12 April 2025 · Stayed in April 2025

    Verified review

    Service was 5 stars +. All staff very friendly and helpful. We got an early breakfast organised for us as we had to leave early for skitouring.

    Property response:

    Thank you for your time and for the great review of our The Capra Hotel! We are very glad to see that you enjoyed your stay, our facilities and staff. Thanks for choosing us, hoping to welcome you again very soon. Sincerely, The Capra team

    Thank you for your time and for the great review of our The Capra Hotel! We are very glad to see that you enjoyed your stay, our facilities and staff. Thanks for choosing us, hoping to welcome you again very soon. Sincerely, The Capra tea… Show more

    The Capra Saas-Fee
    16 April 2025
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  • Oliver

    Reviewed: 24 March 2025 · Stayed in March 2025

    Verified review
  • Graham

    Reviewed: 22 March 2025 · Stayed in March 2025

    Verified review
  • Cooper

    Reviewed: 16 March 2025 · Stayed in March 2025

    Verified review

    Wonderful staff and facilities, great rooms

    Property response:

    We are very glad to see that you enjoyed your stay at The Capra Hotel and our facilities. We hope to welcome you again very soon. Best regards The Capra team

    The Capra Saas-Fee
    27 March 2025
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  • Amy

    Reviewed: 15 March 2025 · Stayed in March 2025

    Verified review

    Our second time staying in this relaxed alpine haven! Even better than our first stay. Everyone was lovely, service flawless. Facilities top class. Food delicious. No improvements to be made. Perfect balance of cosy & luxury. We’ll continue to visit & recommend!

    Property response:

    Thank you for your time and for the great review of our hotel! We are very glad to see that you enjoyed your second stay at The Capra Hotel, our facilities and our amazing staff. We hope to welcome you again very soon. Sincerely The Capra team

    Thank you for your time and for the great review of our hotel! We are very glad to see that you enjoyed your second stay at The Capra Hotel, our facilities and our amazing staff. We hope to welcome you again very soon. Sincerely The Cap… Show more

    The Capra Saas-Fee
    27 March 2025
  • Rudi

    Reviewed: 24 February 2025 · Stayed in February 2025

    Verified review
  • Anne-dominique

    Reviewed: 10 February 2025 · Stayed in February 2025

    Verified review

    Everything is worth the price : location staff premises deco

    Mattress was a bit to hard for me

    Property response:

    Thank you for your time and for leaving a review of our Hotel The Capra. We are happy to see that you appreciated our staff, swimming pool area and room service. We are sorry to hear that you find our mattresses a bit to hard, we will make sure that for the next time a topper will be place on top of it. We hope to welcome you and your family back soon. Best regards The Capra Team

    Thank you for your time and for leaving a review of our Hotel The Capra. We are happy to see that you appreciated our staff, swimming pool area and room service. We are sorry to hear that you find our mattresses a bit to hard, we will mak… Show more

    The Capra Saas-Fee
    12 February 2025
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  • Stefan-octavian

    Reviewed: 9 February 2025 · Stayed in February 2025

    Verified review
  • Katalin

    Reviewed: 9 February 2025 · Stayed in February 2025

    Verified review

    The facility was amazing, well kept and clean at a great location Service was excellent from the moment of booking till departure: - every member of the staff was super lovely and helpful, they all speak several languages perfectly - we felt super pampered - loved the transportation service from the parking to the hotel and to the slopes, including the personal locker - food was excellent, mini bar was free for non-alcoholic beverages and beer, Nespresso machine in the room - the fitness was also well equipped, spacious and tranquil - wellness facilities were also super premium, relaxing and comfortable - towel replacement, detox water, fruits and nuts offered all day

    nothing- we loved every single moment and planning to come back every year

    Property response:

    Thank you for your time and for the amazing review of our hotel! We are very glad to see that you enjoyed your stay at The Capra Hotel, in particular our international staff, shuttle service, food quality and our newly fitness room. We do really hope to see you back at Capra! Sincerly, The Capra Team

    Thank you for your time and for the amazing review of our hotel! We are very glad to see that you enjoyed your stay at The Capra Hotel, in particular our international staff, shuttle service, food quality and our newly fitness room. We do… Show more

    The Capra Saas-Fee
    12 February 2025
  • Ferdinand

    Reviewed: 6 February 2025 · Stayed in February 2025

    Verified review

    The Capra is a 5*-boutique hotel that provides its guests a very personalized service. The staff (incl. the General Manager) is very attentive und personable. The facilities are very tasteful, elegant and suited to a mountain chalet atmosphere.

    Not a major issue, but I should note that the hotel is spread across three buildings connected by underground walkways. Our room was not in the same building as the reception or breakfast area. This requires a bit of walking around.

    Property response:

    Dear Ferdinand, thank you very much for taking your time to leave a wonderful review over our The Capra. We are happy to see that you liked the attention of our staff, including the General Manager, as well as our atmosphere. The idea of having a corridor connecting the 3 buildings has been created by the owner to give a sense of staying in a family chalet where everything is connecting. We hope to welcome you again very soon. Sincerely The Capra team

    Dear Ferdinand, thank you very much for taking your time to leave a wonderful review over our The Capra. We are happy to see that you liked the attention of our staff, including the General Manager, as well as our atmosphere. The idea of ha… Show more

    The Capra Saas-Fee
    9 February 2025
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  • Giselle

    Reviewed: 4 February 2025 · Stayed in January 2025

    Verified review
  • Valeriya

    Reviewed: 4 February 2025 · Stayed in January 2025

    Verified review

    Lovely stay, great breakfast, daily yoga/pilates activities, magical snowy town Saas-Fee!

    Property response:

    Thank you for your time and for the great review of our hotel! We are very glad to see that you enjoyed your stay as well as our breakfast service and the yoga/pilates classes. We hope to welcome you soon in the snowy Saas-Fee. Best regards The Capra Team

    Thank you for your time and for the great review of our hotel! We are very glad to see that you enjoyed your stay as well as our breakfast service and the yoga/pilates classes. We hope to welcome you soon in the snowy Saas-Fee. Best re… Show more

    The Capra Saas-Fee
    9 February 2025
  • 1000ioannis

    Reviewed: 3 February 2025 · Stayed in January 2025

    Verified review

    Best hotel of Saas-Fee for relax. Personale disponibile, gentile e professionale. Alta Qualità

    Property response:

    Thank you for your time and for the great review of our hotel! We are very glad to see that you enjoyed, for the second time, your stay at The Capra Hotel and our facilities. We hope to welcome you for a third time. Sincerely The Capra team

    Thank you for your time and for the great review of our hotel! We are very glad to see that you enjoyed, for the second time, your stay at The Capra Hotel and our facilities. We hope to welcome you for a third time. Sincerely The Capra … Show more

    The Capra Saas-Fee
    9 February 2025
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  • Carole

    Reviewed: 31 January 2025 · Stayed in January 2025

    Verified review
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