Hodnocení – THE FLAG Zürich

Dear Helena, Thank you for taking the time to share your review. We're glad to hear you enjoyed our prime location, excellent breakfast, and friendly staff. We understand your concerns regarding the temperature in the room. In line with our commitment to environmental protection, we do not have air conditioning and instead utilize fans and a holistic cooling approach to maintain comfort. We appreciate your feedback and hope to welcome you back to THE FLAG Zürich in the future. Best regards, THE FLAG Zürich

Dear Helena, Thank you for taking the time to share your review. We're glad to hear you enjoyed our prime location, excellent breakfast, and friendly staff. We understand your concerns regarding the temperature in the room. In line with ou… Zobrazit více

Dear Božek, Thank you for choosing to stay with us during your time in Zurich. We are glad to hear that our staff helped you with the issue you refer to and made your stay a smooth one. Our wonderful team at the THE FLAG are dedicated to making our guests' stays enjoyable and providing warm and attentive service to all. We are sorry if the size of your bed was not to your liking on this occasion. Please note that our different room categories offer different bed sizes. Our Deluxe Studio and Superior Studio, for example, offer a large double bed. It is our hope that we can welcome you back to THE FLAG again in future. Consider us next time you're in town. Kind regards, Your THE FLAG Team

Dear Božek, Thank you for choosing to stay with us during your time in Zurich. We are glad to hear that our staff helped you with the issue you refer to and made your stay a smooth one. Our wonderful team at the THE FLAG are dedicated to … Zobrazit více

Dear Tomas, First of all, thank you for visiting us and for taking the time to leave a review. We are glad to hear that you enjoyed the modern nature of our hotel. Our rooms are designed to be up-to-date and include useful amenities to ensure that our guests feel as comfortable and at-home as possible when staying with us. Regarding the size of the rooms, each of our rooms has different dimensions so suit the needs of different guests. Our Comfort Double Room and Superior Queen Room, for example, are more spacious. It is disappointing to hear that our staff did not meet your expectations on this occasion. Our team work hard to provide every guest with warm and attentive service, we did prepare a different room for your and communicated the room move unfortunately you did not take that offer and we are sorry the service you received did not satisfy you. Regarding the noise outside, our location is further out of the city than many other hotels and is in a much quieter location as a result, which we hope you understand. Moreover, the nearby Altstetten station makes it easy to get into the city from our hotel. We hope to earn back your trust and welcome you back again in future. We'll do our best to provide you with a fantastic experience next time. Kind regards, Your THE FLAG Team

Dear Tomas, First of all, thank you for visiting us and for taking the time to leave a review. We are glad to hear that you enjoyed the modern nature of our hotel. Our rooms are designed to be up-to-date and include useful amenities to en… Zobrazit více