Reviews of The Lab Hotel & Apartments 3 stars
37 Mönchstrasse, 3600 Thun, Switzerland
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewFriendly and helpful staff, spacious with helpful amenities (filtered drinking water, washing machine) however no fridge in the room
Everything was good except wifi wasn’t great
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewRooms very clean and staff where very helpful
Breakfast was limited
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation to Ironman race. Staff very helpful.
Soft soft pillows. Overgrown and unkept grass was surprising. Breakfast was average for the price.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewvery Kindly Staff Good size room, and big bathroom
No air conditioning in the room The location is 25 minutes far from the center, during the wayback in the night have no light in the street Price is too high, without breakfast also
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe hotel was dirty and poorly maintained. The woman who works in the morning was rude and unprofessional, taking advantage of the guests. I would not recommend staying here.
Dear Waleed Thank you for your feedback. We’re sorry your stay did not meet your expectations. Our rooms are intentionally minimalist, which is clearly stated in our descriptions and pictures. Regarding cleanliness, we usually receive positive reviews but take your comments seriously. Parking fees are clearly disclosed on our website and booking platforms, so the claim of “taking advantage” of guests is incorrect. If you have specific concerns, please feel free to contact us directly. Sincerely, The Lab Hotel
Dear Waleed Thank you for your feedback. We’re sorry your stay did not meet your expectations. Our rooms are intentionally minimalist, which is clearly stated in our descriptions and pictures. Regarding cleanliness, we usually receive pos… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewLocation and design
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewLocation
Uncomfortable pillows.....too soft
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in May 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewNo air-condition. No room service. And it is expensive for nothing
Dear Guest, Thank you for your feedback. We’re sorry to hear that your stay did not meet your expectations. As a 3-star hotel in Switzerland, our services and facilities follow the standard of this category — which typically does not include air conditioning or room service. We understand that this may not have matched what you were looking for and regret any inconvenience this caused. Our pricing reflects the local market and our location near Lake Thun, and we strive to offer good value within our category. Kind regards, The Lab Hotel Team
Dear Guest, Thank you for your feedback. We’re sorry to hear that your stay did not meet your expectations. As a 3-star hotel in Switzerland, our services and facilities follow the standard of this category — which typically does not incl… Show more
Reviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 12 July 2025 · Stayed in May 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe location was good, right next to a bus stop that would take you to the main bus and train station or you could easily walk to the main bus/train station in about 15 to 20 minutes. The room and the buildings were nice and all the staff were friendly. It's just a very short walk to go to the lake and that was beautiful!
Where the bed was with opening the windows (because it was hot) was a little difficult.
Dear Guest, Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay in Thun and appreciated our convenient location, friendly staff, and the beauty of the nearby lake. We also appreciate your honest note about the bed placement near the window — your comfort is important to us, and we will keep this in mind as we continue to improve our guest experience. We look forward to welcoming you again whenever you decide to visit Thun next time! Best regards, The Lab Hotel Team
Dear Guest, Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay in Thun and appreciated our convenient location, friendly staff, and the beauty of the nearby lake. We also appreciate your honest note … Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewFriendly staff, good breakfast.
Rooms very hot.
Dear Guest Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, The Lab Hotel team
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewAmazing hotel. The location is perfect - picturesque yet quite. Great friendly staff, comfortable rooms, wheelchair accessible
Breakfast buffet options could have been more various
Dear Larysa Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely The Lab Hotel Team
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewRooms are clean and safe. location is 15min walk to bahnhof , bus number 1 to stop seepark is stopping next to hotel, there is water purification in the corridor of the hotel to get drinking water.
Dear Chetak Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Lab Hotel Team
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewVery friendly
Dear Franck Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Lab Hotel Team
Reviewed: 5 June 2025 · Stayed in May 2025
Verified review