Reviews of The Omnia 5 stars
Auf dem Fels, 3920 Zermatt, Switzerland
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Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe staff and management were terrific. They are very kind, helpful, professional, courteous and personable. After staying the one night (which I was fortunate to book due to a cancellation) we returned the following two evenings for after dinner drinks because we are so fond of the location and staff. Our son joined us and he wanted to come by as well. This was my return visit (last visit 2011, and my son’s second visit since 2014). We would have loved staying the nights there with our son but we were not able to schedule our vacation till after your hotel was fully booked, with the exception of the one night). The breakfast was wonderful and delicious. The hot chocolate is the best I’ve ever had! We had a wonderful visit at your hotel and hope that we are able to get back to Zermatt again and stay at the Omnia. This time during the winter. Thank you, L Walker
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewEverything
None
Dear Yunbak Thank you for taking the time to write this amazing review of your stay! Warmest regards from the Matterhorn, Christian Eckert & THE OMNIA Team
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewthe service and people were really of a 5 stars hotel. location is perfect
Deco is of course elegant and sleek in design, but I could say almost too masculine. Like a men’s club.. As the outside fornitures could use a renovation soon, if may I recomend go bold and think on Knoll with Patricia Urquiola designs, it would give it a high class and femenine touch.
Dear Bianca Thank you so much for your great review. We are delighted to read that you truly enjoyed your stay with us. We hope to have the pleasure of welcoming you back with us soon again. Warmest regards from the Matterhorn, Christian Eckert & THE OMNIA Team
Dear Bianca Thank you so much for your great review. We are delighted to read that you truly enjoyed your stay with us. We hope to have the pleasure of welcoming you back with us soon again. Warmest regards from the Matterhorn, Christian… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewAmazing customer service, and the entire staff was very pleasurable and helpful our entire stay.
N/a
Dear guest Many thanks for your exceptional review! I am thrilled that you have enjoyed your stay so much. Seeing our guests as happy and satisfied as you are is definitely the greatest reward for our daily work. It is our number one priority that our guests feel at home at THE OMNIA Hotel from the very first second. The team was also thrilled to read your compliments. I am looking forward to having you back and send you and your beloved ones my best regards. Christian Eckert & THE OMNIA Team
Dear guest Many thanks for your exceptional review! I am thrilled that you have enjoyed your stay so much. Seeing our guests as happy and satisfied as you are is definitely the greatest reward for our daily work. It is our number one prior… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe hotels location is perfect. When we arrived the staff was personable and took care of us. We loved the peaceful environment and the room was very comfortable. Every detail was considered. Well worth the expense. We will be back! My new favorite hotel.
Dear Amy Many thanks for your exceptional review! I am thrilled that you have enjoyed your stay so much. Seeing our guests as happy and satisfied as you are is definitely the greatest reward for our daily work. It is our number one priority that our guests feel at home at THE OMNIA Hotel from the very first second. The team was also thrilled to read your compliments. I am looking forward to having you back and send you and your beloved ones my best regards. Christian Eckert & THE OMNIA Team
Dear Amy Many thanks for your exceptional review! I am thrilled that you have enjoyed your stay so much. Seeing our guests as happy and satisfied as you are is definitely the greatest reward for our daily work. It is our number one priorit… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewPerfect location, welcoming staff, and a spacious, beautifully designed room. Exceptional service and top-notch facilities. I’ll definitely be returning soon.
Dear Nino Thank you so much for your great review. We are delighted to read that you truly enjoyed your stay with us. We hope to have the pleasure of welcoming you back with us soon again. Warmest regards from the Matterhorn, Christian Eckert and the entire THE OMNIA Team
Dear Nino Thank you so much for your great review. We are delighted to read that you truly enjoyed your stay with us. We hope to have the pleasure of welcoming you back with us soon again. Warmest regards from the Matterhorn, Christian … Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewDear Jyri Thank you so much for your great review. We are delighted to read that you truly enjoyed your stay with us. We hope to have the pleasure of welcoming you back with us soon again. Warmest regards from the Matterhorn, Christian Eckert and the entire THE OMNIA Team
Dear Jyri Thank you so much for your great review. We are delighted to read that you truly enjoyed your stay with us. We hope to have the pleasure of welcoming you back with us soon again. Warmest regards from the Matterhorn, Christian Ec… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewGreat Hotel in Zermatt. It is central located. The staff is great. (friendly, goes the extra mile, ....). The breakfeast was great. (fresh juices, pancake, omelette, ...). We has a small room, but for us it was perfect. (very clean, good bed, ....)
Nothing. Everthing was fine.
Dear John Thank you so much for your great review. We are delighted to read that you truly enjoyed your stay with us. We hope to have the pleasure of welcoming you back with us soon again. Kind regards from Zermatt Christian Eckert and the entire THE OMNIA Team
Dear John Thank you so much for your great review. We are delighted to read that you truly enjoyed your stay with us. We hope to have the pleasure of welcoming you back with us soon again. Kind regards from Zermatt Christian Eckert and t… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThe facilities and staff are first class, as is the food
Nothing at all
Dear Sam Many thanks for your exceptional review! I am thrilled that you have enjoyed your stay so much. Seeing our guests as happy and satisfied as you are is definitely the greatest reward for our daily work. It is our number one priority that our guests feel at home at THE OMNIA Hotel from the very first second. The team was also thrilled to read your compliments. I am looking forward to having you back and send you and your beloved ones my best regards. Christian Eckert and the entire THE OMNIA Team
Dear Sam Many thanks for your exceptional review! I am thrilled that you have enjoyed your stay so much. Seeing our guests as happy and satisfied as you are is definitely the greatest reward for our daily work. It is our number one priorit… Show more
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe breakfast was excellent, five star service and quality. The hotel is beautiful, definitely different to any previous hotel experience I have ever had and the views amazing. I liked the pool, jacuzzi and spa. The staff was very helpful and attentive and super friendly. The hotel also arranged a pick up from the station and even supplied us with a take away breakfast on the last day, as we had to leave early.
There was nothing I did not like!
Dear Lois Thank you so much for your great review. We are delighted to read that you truly enjoyed your stay with us. We hope to have the pleasure of welcoming you back with us soon again. Kind regards from Zermatt Christian Eckert and the entire THE OMNIA Team
Dear Lois Thank you so much for your great review. We are delighted to read that you truly enjoyed your stay with us. We hope to have the pleasure of welcoming you back with us soon again. Kind regards from Zermatt Christian Eckert and the… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewIncredible hotel with amazing food, facilities, staff and of course views
Absolutely nothing!
Dear Adam Thank you so much for your great review. We are delighted to read that you truly enjoyed your stay with us. We hope to have the pleasure of welcoming you back with us soon again. Kind regards from Zermatt Christian Eckert and the entire THE OMNIA Team
Dear Adam Thank you so much for your great review. We are delighted to read that you truly enjoyed your stay with us. We hope to have the pleasure of welcoming you back with us soon again. Kind regards from Zermatt Christian Eckert and t… Show more
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewThe staff, the food and the exceptional service with added details made our stay magical
Dear Ashley Many thanks for your exceptional review! I am thrilled that you have enjoyed your stay so much. Seeing our guests as happy and satisfied as you are is definitely the greatest reward for our daily work. It is our number one priority that our guests feel at home at THE OMNIA Hotel from the very first second. The team was also thrilled to read your compliments. I am looking forward to having you back and send you and your beloved ones my best regards. Kind regards Christian Eckert and the entire THE OMNIA Team
Dear Ashley Many thanks for your exceptional review! I am thrilled that you have enjoyed your stay so much. Seeing our guests as happy and satisfied as you are is definitely the greatest reward for our daily work. It is our number one prior… Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewExcellent location, walking distance to the shopping street.
Nothing
Dear Mun Yee Thank you so much for your great review. We are delighted to read that you truly enjoyed your stay with us. We hope to have the pleasure of welcoming you back with us soon again. Warmest regards from the Matterhorn Christian Eckert and the entire THE OMNIA Team
Dear Mun Yee Thank you so much for your great review. We are delighted to read that you truly enjoyed your stay with us. We hope to have the pleasure of welcoming you back with us soon again. Warmest regards from the Matterhorn Christia… Show more
Reviewed: 4 May 2025 · Stayed in April 2025
Verified reviewReviewed: 3 May 2025 · Stayed in February 2025
Verified reviewReviewed: 12 April 2025 · Stayed in April 2025
Verified reviewReviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in January 2025
Verified reviewEverything was very nice
Our ski boots were lost during transportation that the hotel arranged and they did not try much to find them
Dear Aziz Thank you for taking the time to write this review of your stay! Warmest regards from the Matterhorn, Christian Eckert and the entire THE OMNIA Team
Reviewed: 15 March 2025 · Stayed in March 2025
Verified reviewAmazing staff. Service was top notch
Dear Jonathan Thank you so much for your great review. We are delighted to read that you truly enjoyed your stay with us. We hope to have the pleasure of welcoming you back with us soon again. Warmest regards from the Matterhorn, Christian Eckert & THE OMNIA Team
Dear Jonathan Thank you so much for your great review. We are delighted to read that you truly enjoyed your stay with us. We hope to have the pleasure of welcoming you back with us soon again. Warmest regards from the Matterhorn, Christi… Show more