Reviews of Hotel Toscana 3 stars
Jungfraustrasse 19, 3800 Interlaken, Switzerland
Loading
Guests also reviewed these properties:
Nida, Lithuania
Clarens, South Africa
Baku, Azerbaijan
Mexico City, Mexico
Walhalla, Australia
Sinaia, Romania
Calatafimi, Italy
Yuchi, Taiwan
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewlocation is very good, in the center city with a lot of restaurants nearby, actually the owner owns a Chinese restaurant next door. the room is decent and clean. The staff are friendly.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewDelivered on basics.
Staff wasn't friendly. Room smelled of stale cigarettes.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in June 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation
Dirty rooms, dust and garbage under the bed, improper cleaning. It was the worst experience in a hotel ever for me.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation
No enough parking
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewno breakfast, location is ok, room is worst, nothing whats shown in pictures, no air conditioning, dirty bathroom, no housekeeping
hotel is very bad and takes out the fun in visiting interlaken
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewNothing
No air conditioning
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewgood central location, the announce mention is very close to Interlake Øst, but is actually more close to Interlake West Station like (very close)
At our arrival the woman at the desk ignore us, she was busy in a discuss with other employ, she walk around solving other issue while we way for somebody to do our check in, so terrible.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewNear center train station foods market
Everything ok
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewNothing except Location was good about the Hotel
We stayed there for 4 days and none of the days any room services was done. Hotel was a pool of garbage basically. Very unhygienic.
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewOnly the location
There was no ac cuz all the room are sold out was so hot I couldn’t sleep, the bed wasn’t clean
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe lady from Portugal was very nice and helpful, the Chinese guy was so helpful as well. Sorry i didn’t mention their names cause i don’t know actually.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThere was nothing to like about the hotel. The worst 3 nights of my life.
Absolutely pathetic, stinky washrooms, untidy rooms, poorly maintained hotel.
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewI like everything
Nothing
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified review