Great location, and the view of the mountains from our balcony room we had was spectacular. Breakfast was simple but generous, and all staff were friendly and helpful.

Stayed in August 2025

Amazing view from the balcony, very good breakfast, and very warm and welcoming staff. Very well located as well and free parking space

Stayed in August 2025

New towels everyday would’ve been appreciated.

We booked the eiger mountain view. The hotel has unobstructed view of the eiger mountain, and it was breathtaking. The rooms come with private balcony where you can sit and enjoy the views. Amazing staff and they’re very kind. Breakfast is pretty basic but it gets you going for the whole day. It is centrally located in grindelwald, every landmark is 5-10 min walk.

Stayed in August 2025

none

it was clean and location was close to train station

Stayed in July 2025

Nothing.

The breakfast was quite okay. The location is perfect.

Stayed in July 2025

no a lot of parking

Good location, great coffee in breakfast

Stayed in July 2025

No air-conditioning in the room due to historical nature but doors opened onto a balcony with lovely cool breeze.

Incredible location. Fantastic staff. Everything was exceptional

Stayed in July 2025

Location and amazing host

Stayed in July 2025

Leaving :) !

It was really clean, the staff was super friendly and helpful. I appreciated having Eurosport on the TV. The breakfast was included and I had a beautiful view on the Eiger from my balcony. It's very well located near the train station, supermarkets, First station. I highly recommend it !

Stayed in July 2025

No elevator that little bit not convenient…

The morning breakfast service and food itself are really impressive, and free parking which is really convenient to tourists us.

Stayed in July 2025

Nothing!!

The location and the view from the balcony were spectacular!

Stayed in July 2025

The decor & bathroom was a little dated, but we didn’t expect luxury. The kettle didn’t work. No cups/mugs/tea/coffee in the room despite there being a kettle. Room price felt a little expensive for what you got, though it was one of the cheaper options we found in the area - I think it is just everything in Switzerland seems expensive!

Location was excellent, a short walk from Grindelwald station and close to attractions & shops. Breakfast was good - tea, coffee & juice available, lovely fresh bread & pastries and some fruit, cereals & meats. Room was comfortable & clean. Staff were very friendly and helpful. We were able to check in early (at midday) as our room was already ready

Stayed in June 2025

very good staff, really know and care about customers' demands And single room can see the snow mountains in the mirror

Stayed in July 2025

We like mountain rustic, yet this was VERY rustic . The bathroom was from the 60's and the shower with a slanted ceiling, hand-held shower made for awkward showers. The place had a long table with a hot water kettle, it would have been nice to have coffee or tea with it as well as a small refrigerator. The worst were the pillows which the host addressed by bringing two more out of locked cabinets. Still you had to literally fold them in half to get any support...and with them that flimsy I wondered how old - imagining lots dust mites. At $400/night we expected a bit more. Yet, that was the going rate, because it is Switzerland, we are smack in town and in high demand.

We rented a large 2 BR with a large balcony smack in the middle of town A prime location. The balcony made it: surrounded by the alps and they had cushions for the iron chairs. The mountain rustic room was very well insulated - so when it was colder and rainy or when we experienced a heatwave, the place stayed cool. The location was smack middle of town - couldn't get better than that. The European breakfast (included in rate) was quite generous and there was staff to bring you your pastries, coffee and replenish the self-serve cheese/meat/yogurt etc. The main host and breakfast host were kind, helpful and clearly there to help. Parking was free which was great. After adjusting to things mentioned below, we had a great experience. One surprise: In the summer, Grindewald has black flies.

Stayed in June 2025

The location is very convenient and in a tourist friendly area. The host is very nice the bedroom was clean, cosy and comfortable.

Stayed in June 2025

the only set back is no fridge and no aircon.

The room is located at the next building which required climbing the metal stairs. view from room is great. we are able to see the mountain view. Hotel owner is very kind to help us with carrying the luggage to our room. Breakfast is great and nice!

Stayed in June 2025

Felt a little bit old/dated, but this isn’t a problem and actually gave the hotel character :)

Excellent location right in the centre of Grindelwald. Friendly and helpful staff. We arrived in 2 cars and were able to park right in front of the hotel which was great for peace of mind. However, there aren’t many spaces so if the hotel is busy then this might not be possible. Nice breakfast too. The Swiss chalet building has lots of character. It was clean and comfortable.

Stayed in May 2025

Nothing

The new beds and upgraded furniture since last stay for us

Stayed in June 2025

However, the bathroom shower needs some improvement. You have to stand inside the bathtub to shower, and the drainage is quite slow—water pools throughout the entire shower, leaving your feet submerged in used water. It would be much better if the hotel could either replace the bathtub with a walk-in shower or upgrade the drainage system for faster water removal.

I had a wonderful stay. The room was clean and comfortable, and the location was extremely convenient. Breakfast was excellent, and all of the staff were friendly and attentive. A special thank-you to Christoph at reception, who kindly carried my luggage up to the second floor at check-in and back down at checkout—especially appreciated since there’s no elevator. Highly recommended!

Stayed in June 2025

nothing

The breakfast is great. we enjoy the stay. The front desk gentleman is friendly and the staff serving the breakfast is friendly.

Stayed in June 2025

The hotel is in a very convenient location, an easy walk from the train. It also very easy to access the busses, First station etc... Room was very comfortable with a great view of the mountains. It was very enjoyable on the balcony in the evening watching the sun go down. The staff were friendly and could not do more to help you enjoy your stay! Breakfast was delicious! Hope to visit again soon!

Stayed in June 2025

This property was amazing! The people were extremely nice and it was in a great location.

Stayed in June 2025

Nothing bad to say about any aspect of our stay.

Great location in town with amazing views, attentive, helpful and caring staff, good quality breakfast. Everything was perfect!

Stayed in June 2025

Perfect location, close to the train station, restaurants, and shops. Parking is available on the property. Our room for four was comfortable and clean. The breakfast was good. Great hosts

Stayed in May 2025