Reviews of Hotel Tschuggen 2 stars
Dorfstrasse 134, 3818 Grindelwald, Switzerland

Loading
Guests also reviewed these properties:
Titisee-Neustadt, Germany
Tychy, Poland
Armidale, Australia
Agios Dimitrios, Greece
Zaandam, Netherlands
Kopaonik, Serbia
Woodstock, United States
Vlorë, Albania
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 30 August 2025 · Stayed in June 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGreat location, and the view of the mountains from our balcony room we had was spectacular. Breakfast was simple but generous, and all staff were friendly and helpful.
Dear Nathan,Thank you for sharing this wonderful feedback! We’re thrilled you enjoyed the fantastic mountain views from your balcony room, and that you found the breakfast to be satisfying and plentiful. It’s great to hear our team was friendly and helpful. It was also a pleasure to have you as our guests. Safe travels, and we hope to welcome you back some day. Kind regards Your Tschuggen Team
Dear Nathan,Thank you for sharing this wonderful feedback! We’re thrilled you enjoyed the fantastic mountain views from your balcony room, and that you found the breakfast to be satisfying and plentiful. It’s great to hear our team was frie… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe view from the balcony
Owner, receptionist
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewAmazing view from the balcony, very good breakfast, and very warm and welcoming staff. Very well located as well and free parking space
Dear Nassim, thank you so much for your wonderful review! We are delighted to hear that you enjoyed the view from the balcony, our breakfast and the hospitality from our team. We truly appreciate your kind words and we would be happy to welcome you again. Kind regards from the Tschuggen Team
Dear Nassim, thank you so much for your wonderful review! We are delighted to hear that you enjoyed the view from the balcony, our breakfast and the hospitality from our team. We truly appreciate your kind words and we would be happy to wel… Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewWe booked the eiger mountain view. The hotel has unobstructed view of the eiger mountain, and it was breathtaking. The rooms come with private balcony where you can sit and enjoy the views. Amazing staff and they’re very kind. Breakfast is pretty basic but it gets you going for the whole day. It is centrally located in grindelwald, every landmark is 5-10 min walk.
New towels everyday would’ve been appreciated.
Dear Ahmed, Thank you so much for your wonderful review. We are delighted that you enjoyed the breathtaking Eiger view from your balcony and appreciated both our central location and the friendly service. It is great to hear that breakfast gave you a good start into the day. For the future, please don’t hesitate to contact us directly if you need any assistance with towels – we are always happy to help. We would be very happy to welcome you back to Grindelwald again! Kind regards, Your Tschuggen Team
Dear Ahmed, Thank you so much for your wonderful review. We are delighted that you enjoyed the breathtaking Eiger view from your balcony and appreciated both our central location and the friendly service. It is great to hear that breakfast … Show more
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewit was clean and location was close to train station
none
Dear Mariconne, Thank you very much for your kind feedback. We are so pleased that you enjoyed the family room, the beautiful view from the terrace, and the convenient location close to the station. It was a pleasure having you here, and we hope to see you again in Grindelwald. Kind regards, Your Team Tschuggen
Dear Mariconne, Thank you very much for your kind feedback. We are so pleased that you enjoyed the family room, the beautiful view from the terrace, and the convenient location close to the station. It was a pleasure having you here, and we… Show more
Reviewed: 7 August 2025 · Stayed in May 2025
Verified reviewThe hotel is cozy and the views were spectacular! Hotel staff for polite. The room is decently size for two people. Location is fantastic, super close to the train station (10 mins walk).
The beds and bathroom need an upgrade.
Dear Disha, Thank you very much for taking the time to share your impressions of your stay with us. We truly appreciate your kind words about our cosy atmosphere, the beautiful views, our central location, and the friendliness of our team. At the same time, we take your comments about the beds and bathroom seriously. Your feedback helps us to see where we can make improvements. Thank you again for your review, and we hope to welcome you back to our hotel in the future. Warm regards, Your Team from Hotel Tschuggen
Dear Disha, Thank you very much for taking the time to share your impressions of your stay with us. We truly appreciate your kind words about our cosy atmosphere, the beautiful views, our central location, and the friendliness of our team. … Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe breakfast was quite okay. The location is perfect.
Nothing.
Dear Emerita, Thank you very much for your kind review! We’re so pleased to hear that you and your husband had a great stay with us and enjoyed beautiful Grindelwald. We’re glad you appreciated the location and the breakfast – and we truly value your feedback overall. It helps us continue to improve. We’d be delighted to welcome you back again someday! Warm regards, Team Tschuggen
Dear Emerita, Thank you very much for your kind review! We’re so pleased to hear that you and your husband had a great stay with us and enjoyed beautiful Grindelwald. We’re glad you appreciated the location and the breakfast – and we truly … Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewGood location, great coffee in breakfast
no a lot of parking
Dear Entony, Thank you very much for your kind review! We’re happy to hear that you enjoyed our location and the coffee at breakfast. Regarding the parking: as we’re located right in the heart of Grindelwald, space is limited and unfortunately we cannot always guarantee a parking spot. We do our best to make the most of the space available. We appreciate your understanding and hope to welcome you again in the future! Best regards from Grindelwald, Your Team Tschuggen
Dear Entony, Thank you very much for your kind review! We’re happy to hear that you enjoyed our location and the coffee at breakfast. Regarding the parking: as we’re located right in the heart of Grindelwald, space is limited and unfortunat… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewIncredible location. Fantastic staff. Everything was exceptional
No air-conditioning in the room due to historical nature but doors opened onto a balcony with lovely cool breeze.
Dear Suzanne, Thank you so much for your wonderful review! We are delighted, that you loved everything about your stay - from the location to our team. We appreciate your understanding regarding the lack of air conditioningand are glad the cool breeze from the balcony made up for it. We hope to welcome you back one day! Best regards Your Tschuggen Team.
Dear Suzanne, Thank you so much for your wonderful review! We are delighted, that you loved everything about your stay - from the location to our team. We appreciate your understanding regarding the lack of air conditioningand are glad the … Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewLocation and amazing host
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in June 2025
Verified reviewView from room balcony was amazing, very friendly host/manager, breakfast was nice and good value but as we were staying several nights a little more choice would have been nice. The hotel was excellent value for money - would recommend to anyone.
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewIt was really clean, the staff was super friendly and helpful. I appreciated having Eurosport on the TV. The breakfast was included and I had a beautiful view on the Eiger from my balcony. It's very well located near the train station, supermarkets, First station. I highly recommend it !
Leaving :) !
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewThe morning breakfast service and food itself are really impressive, and free parking which is really convenient to tourists us.
No elevator that little bit not convenient…
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewThe location and the view from the balcony were spectacular!
Nothing!!
Reviewed: 5 July 2025 · Stayed in June 2025
Verified reviewLocation was excellent, a short walk from Grindelwald station and close to attractions & shops. Breakfast was good - tea, coffee & juice available, lovely fresh bread & pastries and some fruit, cereals & meats. Room was comfortable & clean. Staff were very friendly and helpful. We were able to check in early (at midday) as our room was already ready
The decor & bathroom was a little dated, but we didn’t expect luxury. The kettle didn’t work. No cups/mugs/tea/coffee in the room despite there being a kettle. Room price felt a little expensive for what you got, though it was one of the cheaper options we found in the area - I think it is just everything in Switzerland seems expensive!
Reviewed: 5 July 2025 · Stayed in July 2025
Verified review