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Reviews of CAYA Bijou im Herzen von Zermatt

Haus Trifbach, Triftweg 42, 3920 Zermatt, Switzerland

#214 of 457 hotels in Zermatt

Guests' Choice

Review Score

Based on 38 apartment reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.0

  • Facilities

    9.2

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    10.0

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Showing 1 - 25

  • Reviewed: March 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Good location with amazing view

    Stayed in March 2024

  • Reviewed: February 26, 2024

    10
    Hard to locate at first, but overall we really enjoyed the location and the apartment.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights

    The directions were very confusing and the elevator code recognized me but denied me access. Thankfully Luc's shop was still open so we could speak to someone. We ran there with just 15 minutes left! It took us over 90 minutes to find the apartment. Open the instructions on your desktop or bring a print out vs. looking on your phone as the phone jumbles the formatting into a mess of images and text.

    Stayed in February 2024

  • Reviewed: December 25, 2023

    10
    Fabulous one-bedroom apartment in the heart of Zermatt
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights

    Good, clear instructions from the host - no issues at all obtaining the key or getting to our apartment via the lift that required a code - all seamless. The property was well-equipped with everything we needed for a 4-night stay in Zermatt. Close walking distance to restaurants, pubs, shops and ski-rental. The host was a great communicator and good to deal with - we would definitely recommend this accommodation and would stay here again.

    Stayed in December 2023

  • Reviewed: November 16, 2023

    10
    Lovely apartment. Clean, comfy and well located.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing bad at all.

    Awesome apartment. Very clean. Super nice, comfy and comfortable. Excellent location, just a short walking distance from the train station and with an elevator in the rock that effortlessly takes you up to it. Extremely well equiped as well. Simply lovely. Looking forward to coming back again. Very recommendable.

    Stayed in November 2023

  • Reviewed: November 13, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    We had a great time during our stay. The apartment was very clean and with all amenities included. Nice view and easily accesibly from train station. Booking process was smooth and the host was incredibly accommodating since he provided all important information well in advance.

    Stayed in November 2023

  • Reviewed: September 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The sofa bed needs to be pulled out by yourself, which took a long time to study.

    Stayed in July 2023

  • Reviewed: August 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights

    It was a little hard to find. I should have printed the instructions prior to arriving because the word document with all the info doesn't render well on a phone when trying to navigate on arrival.

    The apartment was clean and pleasant. It is quite spacious for two people. The kitchen was well equipped for cooking. There are some nice little touches, like plenty of hooks, shelves, and drawers to organize your belongings. It was easy to communicate with Luc.

    Stayed in August 2023

  • Reviewed: August 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    A little hard to find the way. The way to receive city taxes can be more clear. Trash needs to be taken away by ourselves.

    The household electric appliances are excellent. Clean and comfortable.

    Stayed in August 2023

  • Reviewed: August 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms were a bit dark, without too much sunlight.

    Very well positioned. Well equiped appartement. The staff was communicative and helpfull.

    Stayed in August 2023

  • Reviewed: May 28, 2023

    9.0
    Wonderful
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    A little difficult to find the entrance to the apartment

    good location, mountain views.

    Stayed in May 2023

  • Reviewed: May 4, 2023

    10
    Amazing stay at Zermatt
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Washing mashine would have been a good addition.

    It was a beautiful apartment. Our family of 4 loved it. Exactly like the pictures. Very clean, comfortable and well equipped. With an excellent view and small garden. It was an amaing stay.

    Stayed in May 2023

  • Reviewed: April 2, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit hard to find the apartment.

    The location is good. Apartment was clean. Good view.

    Stayed in March 2023

  • Reviewed: February 8, 2023

    9.0
    really good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    not told about the washing machine or couldn’t use it, whichever, unfortunate

    very comfortable and very good facilities

    Stayed in February 2023

  • Reviewed: August 30, 2022

    10
    Excellent perfect stay!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Best apartment that is so spacious and comfortable, located with the best view of zermatt! Lift access is very convenient from the hotel which allows us to get to the house. Everything in the house is excellent, will definitely be back!

    Stayed in August 2022

  • Reviewed: August 27, 2022

    8.0
    Cozy Zermatt Apartment
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    A little challenging to find. Just be sure to follow his directions well. The pictures help but didn't make sense til I had already gotten lost and did things the hard way. Just finding the place was a bit challenging.

    It was a very well appointed apartment. Very neat and clean. Everything we needed was there.

    Stayed in July 2022

  • Reviewed: August 10, 2022

    9.0
    Very comfortable and spacious apartment in Zermatt. We loved it!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights

    disposing of the trash was confusing for us. Must leave cash for the taxes.

    Everything was wonderful after we got over the strong cooking smell from the previous tenants. Amazing kitchen, comfortable bedroom, used the pull out couch and while not as comfortable, worked well for our adult son.

    Stayed in August 2022

  • Reviewed: May 28, 2022

    9.0
    it was just wonderful!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    its up on the hill so if you have big luggage may not so convenient to drag your big luggage up to the lift rock and from the terrace of the lift to the apt but would not be a problem with small luggage.

    the location and the view is breathtaking.

    Stayed in May 2022

  • Reviewed: April 14, 2022

    9.0
    Comfortable family stay in Zermatt
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    -

    Location, room size and facilities at the apartment are value for money.

    Stayed in April 2022

  • Reviewed: September 23, 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything (location, cleanless and communication with owner) was fine, corresponded to our expectations

    Stayed in September 2021

  • Reviewed: October 10, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights

    The contactless check-in process is very confusing due to long and unclear instructions. We need to take out the garbage bags by ourselves when we check out. The bedroom is small without a wardrobe. The location is inconvenient and far from the train station. 10 a.m. checkout time is too early.

    It's quiet. The kitchen, dining room, and living room are big.

    Stayed in August 2023

  • Reviewed: August 31, 2023

    7.0
    Great stay, would come back again
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    10 min walk from station. Was hard to find entrance ti the lift at first. Trash needs to be dropped off in a location few min away.

    View from Hotel was amazing. House was very clean. Good for long stays. Good directions provided by host to enter the property.

    Stayed in August 2023

  • Reviewed: July 12, 2023

    7.0
    Overall good.
    • Business trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    I was not aware that the property was located so high. I was not prepared to lug my suitcases that high. It would have been nice if there was a short video tutorial about accessing the rock lift and navigating to the apartment. Was very confusing.

    Stayed in July 2023

  • Reviewed: January 2, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The apartment was okay. A little bit tricky on the arrival but was okay when u already familiar. Location was excellent!

    Stayed in December 2022

  • Reviewed: November 30, 2023

    9.0
    Good independent stay
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    It’s rental home apartments, no receptionist, staffs and all need to do by ourself

    Good location, very next property of prime hotel

    Stayed in November 2023

Showing 1 - 25

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