3818 Grindelwald, Switzerland
#192 of 268 Holiday rentals in Grindelwald
Guests' ChoiceBased on 16 apartment reviews
8.2Cleanliness
8.7
Comfort
9.3
Location
9.1
Facilities
8.5
Staff
8.1
Value for money
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 16
Reviewed: 6 January 2025
Valérie
SwitzerlandNothing special, everything was great.
Great place with a lot of light. Very comfortable with all the amenities needed for our stay. The bus stop nearby is also very convenient.
Stayed in January 2025
Reviewed: 11 August 2024
Rebecca
United KingdomVery expensive to book in peak season
Good location within walking distance of the village centre. Very close to bus stop. Amazing views from the balcony.
Stayed in August 2024
Reviewed: 21 September 2023
Anne
AustraliaWhen we booked it had Washing machine access but this wasn't the case when we arrived. Would have been nice to know prior.
Location was good, great views from the balcony and we were lucky with the weather being so good.
Stayed in September 2023
Reviewed: 8 January 2023
Tricia
AustraliaWi fi stopped at 10pm in the last night. The chalet was very warm even after turning down the radiators.
Easy access to bus right next to Tuftbach bus stop. Clean, well equiped, amazing view, downstairs room for ski gear, washer/dryer, big master bedroom with fabulous bathroom and large corner bath. Hairdryer, kitchen with everything, balcony with table& chairs.
Stayed in January 2023
Reviewed: 13 December 2022
Elliott
United KingdomGuest bathroom smelled extremely bad, we had to avoid that area of the apartment due to the strong smell of sewage in there.
Key pick up was absolutely fine, easy and fast. Property was lovely.
Stayed in December 2022
Reviewed: 5 October 2022
Hessa
United Arab EmiratesThe issue was no hot water after 7pm, at this weather hot water is important.
The chalet is very nice and clean as new. The balcony has a stunningview. Everything is available in the chalet and more than what is required There is a stream at the chalet that you can see from the balcony and hear the murmur of water while you are enjoying a cup of coffee
Stayed in October 2022
Reviewed: 14 May 2025
Rozan
IsraelNOTHING WORTH TO TALK ABOUT
THIS ONE OF THE BEST PLACES THAT I HAVE BEEN, PERFECT VIEW.
Stayed in May 2025
Reviewed: 20 April 2025
Joey
MalaysiaYes the view is good. BUT there’s a major problem. The first day we check in, the staff didn’t give us the laundry key and didn’t tell us that this is need to collect separately despite having a laundry manual in the living hall. When i messaged them they say it is not included in the price and require us to go back to the check in counter next day which is a 5 minutes drive which is trouble for us. And the second day they are closed so we need to wait till 3rd day only can do our laundry. The second major issue is the hot water which is the most important one. During the 2nd night around 10pm and it’s a very cold weather out there, there’s no hot water when we wanna shower . We looked up the manual guide and we did everything the manual said but still can’t help. Ended up shower with really cold water which is ridiculous. Next day we went to the counter to make a complaint and the first thing they say is that we used too much hot water, so there’s no hot water left which is ridiculous. We went out whole day and comes back at night just to take a hot shower but ended up no hot water and you’re telling us that we used too much water. The hot water tank is shared with other people and you blaming us for the problem and tell us “We’re sorry, nothing that we can do”. This is really unfair to us. It means that if other ppl used up the hot water during the day, we will have no hot water for the rest of the day .If the hot water is so limited why border to put a bathtub there? Theres not even enough hot water just to shower. Which comes the 3rd issue, their attitude and services. I went to the counter to resolve a problem, not to hear your blame. I told the staff at the counter you should solve the issue. Not put the blame back to us. The staff was like “Sorry, that’s all I can say”. It feels like they didn’t even want to solve the problem. If I had the chance to give 0 stars, I would . This is the last time I’ll be staying in this chalet.
The view
Stayed in April 2025
Reviewed: 2 October 2024
Ahmed
BahrainThe apartment was cleaned well, the furniture is new, the carpet is clean as well as the bathroom, it has a nice view as the living room has a big balcony where you can have the view of the mountain directly from the sofa of the living room, the location is perfect.
Stayed in September 2024
Reviewed: 15 December 2023
Abhijith
AustraliaExcellent views of the Eiger mountain. Well presented property. Just a 10 min walking distance from the train station.
Stayed in December 2023
Reviewed: 6 October 2023
Maxwell
AustraliaTwo of the bedrooms and their bathroom were unusable due to the stench of saturated cigarette smoke from the neighbour below who is a chronic smoker. We notified the agency and they are aware of it - but took no action to reimburse. The stink from the chronic cigarette smoker exudes up through the building floors, walls and ventilation system and chokes the apartment - saturating all bedding and clothes with the smoke stench. Our allergies and asthma became severely antagonised - not the Alpine experience we thought we would get. So for a three bedroom apartment - two of the bedrooms were not usable, on the first night one of our party awoke having and anaphylactic breathing attack. We ended up sleeping on the lounge suites. The downstairs neighbours can be noisy at night when they arrive home drunk at 1am.
The view is lovely and the front verandah/deck is a nice size to enjoy a drink or meal and the lovely view and to keep open to air out the apartment.
Stayed in September 2023
Reviewed: 25 June 2023
Gabriella
United StatesAbsolutely gorgeous views. Amazing kitchen. Great common spaces. Felt very clean and well maintained. Easy to park.
Stayed in June 2023
Reviewed: 12 January 2025
Joseph
AustraliaThere are no comments available for this review
Stayed in January 2025
Reviewed: 12 August 2025
Ahmed
KuwaitThere are no comments available for this review
Stayed in August 2025
Reviewed: 27 July 2025
Sherpa
United StatesThere are no comments available for this review
Stayed in July 2025
Showing 1 – 16
Velden am Wörthersee, Austria
Pskov, Russia
Lund, Sweden
Saint-Sylvestre-Cappel, France
Kerikeri, New Zealand
Gialova, Greece
Brussels, Belgium
Istanbul, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content