Mattstrasse 19, 6103 Schwarzenberg, Switzerland
#1 of 1 hotels in Schwarzenberg
Guests' ChoiceBased on 50 hotel reviews
8.6Cleanliness
9.0
Comfort
8.7
Location
9.1
Facilities
8.3
Staff
9.7
Value for money
8.2
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: September 1, 2025
Manuel
SwitzerlandNothing to report
Very friendly and competent staff. Good location for hiking trips
Stayed in September 2025
Reviewed: August 11, 2025
Robert
RomaniaVery nice location, Breakfast various and tasty.
Stayed in August 2025
Reviewed: July 29, 2025
Acvictor
NetherlandsSome observations: upon entering the room, there was a cigarette smell, despite the no-smoking policy. Smoke from balconies likely seeps in, lingering in carpets and curtains. The decor is simple, furniture outdated, the bed very low but comfortable, and there’s no minibar. As a suggestion, modernizing the rooms by removing carpets and updating furniture would be the perfect touch.
The hotel is a 20-minute drive from Lucerne’s center. The scenic route features stunning landscapes, a peaceful village in the mountains, and lush green pastures—a fairy-tale setting. The hotel is a serene oasis amidst nature, though no restaurants or entertainment are within walking distance. It’s simple, beautiful, with space for corporate activities, with a ground-floor bar/restaurant. The room is small, with a private bathroom and a lovely balcony, with a fantastic view! Staff are helpful and friendly, and the hotel is pet-friendly. Breakfast is simple.
Stayed in July 2025
Reviewed: June 13, 2025
Andrea
Hungary-
Perfect location, cleanliness, amazing breakfast, very quiet, easy check in-check out
Stayed in June 2025
Reviewed: June 13, 2025
Florian
SwitzerlandVery friendly and helpful staff. Extremely quiet and beautiful nature location 😍🌲🌳🌲. Nice terace, nice restaurant. Big parking. Can fully recommend.
Stayed in June 2025
Reviewed: June 7, 2025
Vittorio
ItalyPrice too high and beds were separate
Nice bed and wonderful view
Stayed in June 2025
Reviewed: February 28, 2025
Brian
IrelandExcellent staff, great location and incredible scenery.
Stayed in February 2025
Reviewed: October 7, 2024
Ben-hur
Irelanda little far from Lucerne if you don't have a car.
The hotel's location is incredible, calm, with stunning views and full of trails.
Stayed in September 2024
Reviewed: September 16, 2024
Steve
United KingdomMy room was simple but functional. Was perfect for the money I paid
Location was unique and set in a stunning typical Swiss setting. The food was excellent
Stayed in September 2024
Reviewed: September 8, 2024
Andy
United KingdomExcellent experience, lovely staff and perfect location.
Stayed in September 2024
Reviewed: August 19, 2024
Máté
HungaryThe hotel staff was amazing, and really friendly. Thank you for the friendly welcome everyday, and always a nice talk. It was a pleasure.
Stayed in August 2024
Reviewed: August 12, 2024
Vitaliya
NetherlandsNo kettle in the room.
Very beautiful location, clean, helpful and friendly personnel.
Stayed in August 2024
Reviewed: July 3, 2024
Pieter-jan
BelgiumOlder hotel, means common electric sockets where to small to use an hairdryer, laptop charger,… only phone charger fits. There was a hairdryer present in the room with questionable safety. (Electric wires where exposed ) Breakfast: some bread present just tastes old. For the rest really good!
Friendliness of the reception worker and restaurant staff, service was requisite. Rooms were basic clean but large. And an amazing view! Very dog friendly!
Stayed in June 2024
Reviewed: June 20, 2024
Joseph
LebanonAmazing staff and location
Stayed in June 2024
Reviewed: June 17, 2024
Florin
LuxembourgThe breakfast was limited and the English version of the restaurant menu should be completed with the kids menu.
The location is superb and the room was really clean and cozy.
Stayed in June 2024
Reviewed: September 19, 2023
Boyko
NetherlandsThe hotel is excellent - comfortable rooms, very friendly staff, very quiet surroundings, plenty of free parking space. About 25-30 min drive from/to centrum of Luzern. "Come as a guest, leave as a friend" is the motto of the hotel, and for a good reason.
Stayed in September 2023
Reviewed: September 18, 2023
Chrome
United KingdomBreakfast variety was limited.
Location, views, rooms.
Stayed in August 2023
Reviewed: August 23, 2023
Katie
United StatesThis quirky place had all the charm. Highly recommend!!!
Stayed in August 2023
Reviewed: August 1, 2023
Yevgeniy
IsraelThere's no such thing.
Great location, very friendly staff, quiet and cozy place.
Stayed in May 2023
Reviewed: June 14, 2023
Jie
Germany-breakfast buffet is a bit too simple
-in the middle of nature -very clean -a restaurant available -enough free parking slots
Stayed in June 2023
Reviewed: March 4, 2023
Jochen
GermanyExceptional, friendly and good service.
Stayed in March 2023
Reviewed: September 28, 2022
Michele
ItalyEverything was fine, nothing to complain
Breakfast was great
Stayed in September 2022
Reviewed: September 20, 2022
Shany
IsraelThe shower handle turns around too freely.
The Ring of The 2 churches’s bells all night and the long wake up at 6am.
Stayed in September 2022
Reviewed: June 1, 2025
Simone
SwitzerlandThe room was too basic for the price—no fridge, kettle, coffee machine, or air conditioning. The bed was low and the pillows too soft. Breakfast was disappointing: there were no pastries apart from croissants, and even those were usually not on the buffet—we had to ask for them most of the time. Also, checkout at 10AM felt too early. Overall, I enjoyed the calm surroundings, but I don’t think I’d return.
The location is peaceful and surrounded by nature, perfect for relaxing. Free parking was easy and convenient. The view from the room was lovely, and having a balcony was a nice bonus. The staff were all super friendly and welcoming.
Stayed in June 2025
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content