Opiniones del Hotel UTO KULM car-free hideaway in Zurich 4 estrellas

Dear Jose Manuel, Thank you for your feedback. We are delighted you enjoyed your stay. We understand that access to our hotel can be challenging due to its car-free location on Uetliberg, and we appreciate your understanding. We hope to welcome you back for another enjoyable visit. Warm regards, Hotel UTO KULM Team

Dear Jose Manuel, Thank you for your feedback. We are delighted you enjoyed your stay. We understand that access to our hotel can be challenging due to its car-free location on Uetliberg, and we appreciate your understanding. We hope … Mostrar más

Dear ramos, Thank you for sharing your feedback. We are pleased to hear that you enjoyed the tranquility of your room and the peaceful atmosphere of our hotel — it’s indeed a perfect place for a retreat. We look forward to welcoming you back for another relaxing stay. Warm regards, Hotel UTO KULM Team

Dear ramos, Thank you for sharing your feedback. We are pleased to hear that you enjoyed the tranquility of your room and the peaceful atmosphere of our hotel — it’s indeed a perfect place for a retreat. We look forward to welcoming you… Mostrar más

Dear Jose Antonio, Thank you for sharing your feedback. We’re glad to hear you enjoyed the spa and the natural surroundings. We apologize for the inconvenience with the hot water in the morning and understand the challenges regarding public transport access. Please know that we are continually working to improve these aspects and appreciate your valuable comments. We hope to welcome you back soon for an even better experience. Warm regards, Hotel UTO KULM Team

Dear Jose Antonio, Thank you for sharing your feedback. We’re glad to hear you enjoyed the spa and the natural surroundings. We apologize for the inconvenience with the hot water in the morning and understand the challenges regarding pu… Mostrar más

Dear Alfredo, Thank you for your feedback. We're pleased to hear that you found the facilities comfortable and the cleanliness up to standard. We’re truly sorry to learn that the location and current transportation situation caused disappointment. Due to ongoing improvements in the area, access may indeed be more complicated at the moment, and we understand how this could affect your overall experience. We appreciate your honesty and will take your comments into consideration as we continue working to improve both the accessibility and guest experience. We regret that we may not have the chance to welcome you again, but we thank you for having stayed with us. Kind regards, Hotel UTO KULM Team

Dear Alfredo, Thank you for your feedback. We're pleased to hear that you found the facilities comfortable and the cleanliness up to standard. We’re truly sorry to learn that the location and current transportation situation caused disa… Mostrar más

Dear Vicente, Thank you for taking the time to share your experience. We’re glad to hear that, overall, your stay went quite well. We’re very sorry to hear about the difficulties you faced with access and transportation. We understand how frustrating it can be to arrive after a long journey and still have to navigate a steep incline with luggage, especially when public transport and language barriers add to the challenge. While we strive to provide clear access information in advance, we recognize that the experience may still be demanding, and we truly appreciate your feedback—it helps us identify areas for improvement. We hope to have the opportunity to welcome you again in the future under more comfortable circumstances. Kind regards, Hotel UTO KULM Team

Dear Vicente, Thank you for taking the time to share your experience. We’re glad to hear that, overall, your stay went quite well. We’re very sorry to hear about the difficulties you faced with access and transportation. We understand h… Mostrar más

Dear Ascensión, Thank you for taking the time to share your feedback. We’re glad to hear that, overall, you had a good experience with us. However, we’re truly sorry to learn that your family was placed in separate buildings. We understand how important it is to be close together, especially during a special family occasion like a birthday. We also sincerely regret that your request for a small birthday gesture was not fulfilled. Please accept our apologies — we absolutely understand your disappointment, especially given the occasion and the investment you made in your stay and dinner. Your comments are very valuable to us, and we’ll make sure to improve our internal communication so that such special moments are not overlooked in the future. We hope to have the opportunity to welcome you again and provide a more seamless and memorable experience next time. Kind regards, Hotel UTO KULM Team

Dear Ascensión, Thank you for taking the time to share your feedback. We’re glad to hear that, overall, you had a good experience with us. However, we’re truly sorry to learn that your family was placed in separate buildings. We underst… Mostrar más

Dear Wilmer, Thank you so much for your kind words. We are delighted to hear that you enjoyed the incredible view and our location. If you ever need detailed directions or help finding us in the future, feel free to reach out — we are always happy to assist. We hope to welcome you back soon. Warm regards, Hotel UTO KULM Team

Dear Wilmer, Thank you so much for your kind words. We are delighted to hear that you enjoyed the incredible view and our location. If you ever need detailed directions or help finding us in the future, feel free to reach out — we are … Mostrar más

Dear ordaz reus, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed the charm of our location, the incredible views from your room, and the cleanliness and comfort of our facilities. We appreciate your comment regarding the sauna and will pass it on to our team to ensure an even more pleasant experience in the future. We hope to welcome you back soon for more relaxing and charming days. Warm regards, Hotel UTO KULM Team

Dear ordaz reus, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed the charm of our location, the incredible views from your room, and the cleanliness and comfort of our facilities. We appreciate your … Mostrar más

Dear Carmen, We are happy to hear that you had a great experience with us and that you especially enjoyed the spacious and comfortable room – thank you for your kind words! We also appreciate your feedback regarding the dining options. The kiosk in front of the hotel is usually open from 09:00 to 21:00. We would like to apologize that the opening hours were not accurate during your stay. In case of sudden weather changes, the schedule may occasionally be adjusted at short notice. We will do our best to avoid such situations in the future. For the restaurant we would like to highligh that we offer à la carte. Therefore you can create your own menu withoute being forced to spend too much. Pricewise we are equal to other restaurants in Zürich, which do not offer the breathtaking view over Zürich. Hopefully we get another chance to welcome you in the future. We are dedicated to make your next stay even more memorable. Yours sincerely, Hotel UTO KULM Team

Dear Carmen, We are happy to hear that you had a great experience with us and that you especially enjoyed the spacious and comfortable room – thank you for your kind words! We also appreciate your feedback regarding the dining options. Th… Mostrar más

Dear Sebastian, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Regarding access to the hotel, we would like to clarify that the Uetliberg is a nature reserve and therefore car-free. From the Uetliberg final station, the hotel is a seven-minute walk through the woods. For our guests’ convenience, we offer luggage transport and pick-up services for handicapped guests upon request. We strive to provide clear information about directions in our booking confirmation, on our website, and on booking platforms. We are very sorry to hear about your wife's injury. Had we been informed at the time, we could have arranged to pick her up. Additionally, while our main entrance involves stairs, we do have ramps available upon request and an alternative accessible entry. Our main building is also equipped with an elevator for guest convenience. In terms of dining, our restaurant offers an à la carte menu, allowing guests to choose according to their preferences and budget. We sincerely apologize for your experience with our transportation service. We will address this matter internally to ensure improvements moving forward. Your feedback is very important to us, and we appreciate the opportunity to clarify these points. We hope you might consider visiting us again in the future under better circumstances. Kind regards, Hotel UTO KULM Team

Dear Sebastian, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Regarding access to the hotel, we would like to clarify that the Uetliberg is a nature reserve… Mostrar más

Dear Judith, Thank you for your kind feedback. We are delighted to hear that you had an incredible night and found the hotel beautiful. Thank you for your comment about the directions. We have been in contact with Google Maps several times about this. Unfortunately, it is quite difficult to rectify the maps but we will continue to do our best to correct the wrong directions. We hope to welcome you back soon and provide an even better experience. Sincerely, Hotel UTO KULM Team

Dear Judith, Thank you for your kind feedback. We are delighted to hear that you had an incredible night and found the hotel beautiful. Thank you for your comment about the directions. We have been in contact with Google Maps several t… Mostrar más

Dear Omar, Thank you for your feedback. We are glad to hear that you found the place exceptional. We also appreciate your comments regarding the food prices. We understand that this might be a concern, especially with limited options nearby, and will certainly take your input into consideration as we continue to improve our offerings. We hope to welcome you back soon and provide you with an even better experience. Sincerely, Hotel UTO KULM Team

Dear Omar, Thank you for your feedback. We are glad to hear that you found the place exceptional. We also appreciate your comments regarding the food prices. We understand that this might be a concern, especially with limited options … Mostrar más

Dear Jackson, Thank you for sharing your feedback. We’re sorry to hear that your experience did not fully meet your expectations. Regarding the access to the hotel, we would like to point out that the Uetliberg is a nature reserve and therefore car-free. From the Uetliberg final station, you can reach the hotel after a seven-minute walk through the woods. Upon request, handicapped guests and the luggage of hotel and conference guests can be collected at the final station. We do our best to inform our guests about directions wherever we can. For example, in the booking confirmation, on our website and on any booking platform. We are glad that you nevertheless enjoyed your stay and hope to see you again soon. Kind regards, Hotel UTO KULM Team

Dear Jackson, Thank you for sharing your feedback. We’re sorry to hear that your experience did not fully meet your expectations. Regarding the access to the hotel, we would like to point out that the Uetliberg is a nature reserve and th… Mostrar más