There is no fridge in the room and also the minibar in the central kitchen on each floor has nothing cool or nothing to keep things cool. The rooms are nice but a little bit too plain and basic in terms of furniture and decoration. But overall it is a great hotel.

Breakfast was great, many things to choose from. The location is wonderful and we had a lovely view from our balcony. We booked a junior suite and there was lots of space.

Stayed in August 2025

Wish we could have stayed longer.

What I appreciated the most is how family friendly the resort it, whilst adults are still able to enjoy a holiday and not just the kids. The breakfast was top tier, fresh with many options. Last but not least, the staff, they were all so nice and helpful everyday. A really beautiful experience was had.

Stayed in June 2025

Didn't love the duvet and pillows. I prefer a big duvet rather than two singles. But this is personal !

Stayed in March 2025

Friendly staff There was not a single no to all questions

Stayed in March 2025

We were positively surprised about the offers provided by the hotel. It is not only kids friendly, but for adults as well. Kids definitely enjoyed the big play areas, buffet meals, pools and the big plus is the ski area which is just right next to the hotel buildings, while adults enjoyed the rich meals, wine selection, spa, daily programs and could go skiing worry-free, knowing that the kids are dropped off daily at the kids club by the ski teacher. Staying at Valbella Resort made the ski holiday hassle-free and perfect for us!!

Stayed in February 2025

Great hotel, many entertainment possibilities, very clean, warm personnel, good breakfast, heartily recommended!

Stayed in October 2024

It is more family oriented hotel, not so much for single person.

Is exceptional quality if focus on every single details. Incredible breakfast and huge variety of additional services.

Stayed in August 2024

The spa was incredibly disorganized and didn't meet the same standards as the rest of the facilities. Massage durations were nonstandard and overpriced. No hot options were offered at breakfast (though it was offered to Swiss german speaking guests)

Truly exceptional service from the hotel staff. Restaurants were quite good with fresh, tasty ingredients. WiFi was strong and worked well. Breakfast was fresh with a large selection. Huge selection of parking options, including options for tall vehicles. Although the spa was disorganized, the massage I received was excellent.

Stayed in September 2024

Stay was too short unfortunately ;-) Only point was the pillow..., but everyone is different on that subject.

Staff was really friendly and helpful

Stayed in August 2024

It was an amazing stay, I will not lie if I say that everything was perfect. The staff was super helpful and attentive, the room was just great, and the whole wellness experience was above expectations. I also used the facilities like mini golf, tennis, and ping pong, and it was so much fun. The hotel felt welcoming and alive.

Stayed in July 2024

Just booked the place based on the reviews here, Was a wonderful experience. Great location, stay and staff services, was refreshing and peaceful. Exceeded my expectations.

Stayed in June 2024

Mealtimes were a little chaos due to high number of families with small children

Great facilities, kind staff, beautiful rooms

Stayed in June 2024

Nothing

Wonderful Hotel, great facilities, cozy design and very friendly staff.

Stayed in June 2024

We loved everything.staff and owners were very nice and we will come back for sure

Stayed in April 2024

Location, staff, cleanness, spa, facilities.... everything

Stayed in March 2024

Great location and service

Stayed in March 2024

A lot of kids and familys, nice dinner and breakfast Stuff was very friendly and helpful

Stayed in March 2024

Perfect location. The staff and service offered was simply outstanding. They went out of thewir way to esnure everything was perfect. The resort has gone through a renovation and facilities are in top order.

Stayed in January 2024

Beautiful modern room with lots of wood, very nice and relaxing spa and pool. Next to the kinder ski slopes, cross-country skiing loop and walking paths through the valley. To top it all off, the most beautiful and tasty breakfast buffet ever.

Stayed in December 2023

Everything was just perfect for us. We had a wheelchair accessible room - well, luckily we don’t necessarily need such a room (and hopefully never will). The room was wonderful and everything was great for one night, only the shower was a bit inconvenient for us - we ended up in a lake inside the bathroom :)

Very modern and clean. Free coffee, tea and many presents from the house. Superfriendly receptionists. I love their sustainability approach. Great breakfast. I definitely want to come back to this place.

Stayed in December 2023

Nothing

The top notch facilities.

Stayed in December 2023

Nothing, it exceeded expectations

The hotel meets standards of a five star hotel in more aspects than expected. Easily accessible Free water refills 24/7 plus an endless supply of free Shorley, local fizzy drinks and sealed bootlegs of sparkling water. The breakfast service was excellent with perfectly cooked eggs and all necessities of international breakfast buffet, not to mention the perfectly baked croissants and other bakeries. The front desk staff are polite and knowledgeable to all enquiries about activities and the hotel facilities. A warm welcome desert and lovely message was to meet us at the room. The coffee and milk was refilled daily. The rooms are spacious with multiple compartments providing privacy to the tenants and beautifully set out with a marvelous view. We were gifted a Local Made Jam jar on check out:) Free parking right outside the hotel, it is close to the bus station and they have their own ski slope! wonderful stay ♥️

Stayed in March 2023

Great breakfast and facilities, friendly staff

Stayed in March 2023

nothing

beautiful hotel and fantastic quality. really impressed and a chance the visit was short. I highly recommend the Valbella…..really impressive

Stayed in January 2023