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Reviews of Viktoria B (J) 3 stars

Bahnhofplatz 4, 3920 Zermatt, Switzerland

#11 of 494 hotels in Zermatt

Guests' Choice

Review score

Based on 32 apartment reviews

9.9

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.8

  • Location

    10.0

  • Facilities

    9.7

  • Staff

    10.0

  • Value for money

    9.8

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 21 May 2025

    10
    Excellent apartment. We will visit it again with family and friends.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights

    We liked everything about the apartment. My wife and I have nothing negative to say.

    Charlotte and Jean-Pierre are excellent hosts. Any questions we had were attended to immediately. Excellent communicators and very friendly. The apartment has everything a couple/family need. It is exceptionally clean; it is spacious; the location is excellent; and the essential amenities and services are metres away.

    Stayed in May 2025

  • Reviewed: 21 April 2025

    10
    Absolutely would stay in this apartment in this room again!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights

    Our trip was hampered by the largest snow in ages in Zermatt, with no power, no shower for a couple of days or heating or cooking. Whole village down though! No transport in or out. But throughout the apartment stayed warm and comfortable, Food out in snow on the verandah! The hosts also checked on us!

    The host met us at the train station. Showed us around the village on the way to the apartment, then took us to our apartment. The apartment is close to the train station. The apartment was large, comfortable & very warm. The kitchen had every utensil possible(except tongs)!! The oven was great. A large comfortable couch. Bed comfortable & warm and large, soft pillows. The washing machine was a bonus when travelling. The shower was good. The bathroom a good size.The vernadah was large with a table and chairs. Large picture windows. There was heating all rooms. When the sun came out, the view of the Matterhorn was amazing! Hosts called in a couple of times to check on us as well!

    Stayed in April 2025

  • Reviewed: 9 December 2024

    10
    Perfect for the whole family!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Complete facilities. Felt like a 2nd home. Has everything you need for a comfortable stay. Coop downstairs.

    Stayed in November 2024

  • Reviewed: 19 November 2024

    10
    Can’t wait to be back
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Everything was perfect

    The place is excelent. Spacious, clean right by the train. Excelent location close to everything. And the view was the best. Beds comfortable, everything was provided.

    Stayed in November 2024

  • Reviewed: 30 August 2024

    10
    Amazing views and a fantastic stay
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights

    Some written instructions for the laundry would have been helpful, but we figured it out.

    This was a perfect apartment for my small family, with fantastic views, laundry, fully stocked kitchen, and a bright, clean feeling. Very responsive hosts. We loved staying here while in Zermatt!

    Stayed in August 2024

  • Reviewed: 25 August 2024

    10
    Charlotte was very accommodating & flat was very nice. Great location for exploring Zermatt
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Charlotte was very accommodating & flat was very nice

    Stayed in August 2024

  • Reviewed: 23 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Everything was perfect!

    Centrally located apartament, equipped with everything what you can find useful during your holidays. Very, very clean. Supermarket is in the same building downstsirs. Very nice owner. I can 100% recommend these apartament and will be back soon. The Matterhorn view from the balcony is astonishing!

    Stayed in July 2024

  • Reviewed: 23 June 2024

    10
    Amazing accommodation next to the train station
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    We found some hairs on the floor in the bathroom but we weren't bothered about that. Other than that the flat was tidy and clean.

    Location: just opposite of the train station and next to the Gornergrat train station. There's a Coop in the same building hence, no need to leave the building if you want to get something from the grocery. Also the big balcony has a view of the Matterhorn. The flat is well furnished and equiped with everything one needs to live in. The bed sofa is also very comfy to sleep in. All in all a great gem in Zermatt. The friendly host picked us up from the train station that gives you a welcoming feeling. We were all very happy and satisfied with everything of this flat that also comes with a lift. Just bring your own shampoo that is the only thing they don't provide. Thank you to the very responsive and helping host for their kindness and the great accommodation. We will definitely stay here next time when we come back again.

    Stayed in June 2024

  • Reviewed: 12 June 2024

    10
    Amazing - you must stay here!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights

    Nothing - it was a perfect stay!

    Our hosts were amazing and helpful. From recommendations to flowers & cookies upon arrival it was wonderful. Location is perfect with Coop in our building and directly across from train. You would think noisy but it was not. Rooms and balcony were perfect affording an amazing view of the Matterhorn (when weather allowed). Kitchen, washer (no dryer) bedroom and living room were lovely.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    10
    Super convenient and comfortable stay.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Everything was perfect .

    The host was wonderful. She was at the station to receive us and came to meet us the last night. Excellent location , loaded with facilities. Apartment had everything to make our stay super comfortable.Huge balcony with views of Matterhorn..

    Stayed in June 2024

  • Reviewed: 22 November 2023

    10
    Superb.
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Really nothing we dislike!

    Very well-equiped apartment with high quality utensils, washing machine. The host is friendly and helpful with prompt response on watsapp. We feel like home!

    Stayed in November 2023

  • Reviewed: 31 October 2023

    9.0
    The host was kindly and took my family from the station to the apartment. It located in a very convenient place, near to
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Location

    Stayed in October 2023

  • Reviewed: 15 October 2023

    10
    Excellent apartment
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    I couldn't recommend this enough! The apartment is very close to the train station and just beside the gornergrat rail. You can even see the matterhorn from the balcony. The building also has a coop on the ground floor. It has everything you will ever need for your stay and truly feels like home. That is necessary especially if travelling with family. The apartment is spacious and comfortable. Easily one of the best apartments we have stayed at. Charlotte and Jean-Pierre were really nice and accommodating hosts. If we ever come back to zermatt we will surely stay here again. Thank you again Charlotte and Jean-Pierre!

    Stayed in October 2023

  • Reviewed: 19 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Great location, terrific view of the Matterhorn from the balcony, Coop downstairs for all the supplies you'll need. Super clean and well equipped. Can't fault this place.

    Stayed in September 2023

  • Reviewed: 8 September 2023

    10
    Stay with amazing Matterhorn view
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Nothing to complain about.

    Host is so welcoming and friendly. She came to train station to pick us up when we arrived. Give us all information which helps us in our stay. View from property is so amazing. Property is so clean and equipped with all things. Location of property is so perfect. 1 min walk from train station and city center.

    Stayed in September 2023

  • Reviewed: 11 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Location, equipment, view.

    Stayed in August 2023

  • Reviewed: 15 July 2023

    9.0
    Had a fantastic stay at this apartment. Very helpful host. The apartment really had everything you might need.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Fantastic location in the middle of it all. Spacious well equipped apartment with all you need.

    Stayed in July 2023

  • Reviewed: 6 July 2023

    10
    We loved staying in this apartment in Zermatt. It’s so convenient, comfortable with a special view from the balcony.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Nothing- everything was good

    Lovely comfortable, well equipped apartment, fantastic location in the centre of town with balcony view of the Matterhorn.

    Stayed in July 2023

  • Reviewed: 26 July 2023

    10
    Everything was perfect and the host is very friendly!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Excellent apartment and good location.

    Stayed in July 2023

  • Reviewed: 4 May 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: 28 December 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: 9 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: 19 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: 15 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

Showing 1 – 25

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