Unterer Wiestiweg, 3920 Zermatt, Switzerland
#400 of 494 hotels in Zermatt
Guests' ChoiceBased on 27 apartment reviews
7.9Cleanliness
7.9
Comfort
8.4
Location
7.9
Facilities
8.1
Staff
8.1
Value for money
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 28 July 2025
Alan
United StatesFold out couch bed.. Not that comfortable and pillow not good.
Great place and fantastic view…
Stayed in July 2025
Reviewed: 7 July 2025
David
United StatesStairs.... Lots of stairs. Missed iron for clothes. The bed is pull out from sofa and was not comfortable.
The views were spectacular. The size of the room was appropriate for 2. The balcony was awesome. Anything to cook at home was provided.
Stayed in July 2025
Reviewed: 12 May 2025
Lucy
AustraliaFold out couch for bed
Nice views of the Matterhorn
Stayed in May 2025
Reviewed: 14 December 2024
Bailey
AustraliaThe view! Spent the mornings staring at the Matterhorn with a cup of coffee
Stayed in November 2024
Reviewed: 8 December 2024
Kroeger
SwitzerlandThe nespresso didn’t work:(
Stayed in December 2024
Reviewed: 29 October 2024
Zian
SingaporeThere are a lot of stairs to climb, so please bring as little stuff in as possible.
I love the view from the balcony. Actually got the best view of Matterhorn from the apartment.
Stayed in October 2024
Reviewed: 28 September 2024
Emily
South AfricaI was under the impression that there would be a double bed, but there was only a sleeper couch - and not a particularly comfortable one. The room is also smaller than is implied in the photos as the sleeper couch is folded up when the photo was taken.
The views are stunning and the place is clean and easy to find. There is also a very nice balcony to enjoy the view.
Stayed in September 2024
Reviewed: 3 March 2024
Stanislav
SwitzerlandThe sofa bed in the studio is rather uncomfortable and after three nights sleeping on it our backs were quite trashed. There are quite a few stairs which one needs to ascend to get to the entrance of the building so be prepared, especially when arriving and departing with all the luggage. The ski room is very modest without heating and no shoe dryers.
The view of the Matterhorn was really nice. The instructions provided by the hosts were straightforward and clear, which made finding the apartment easy.
Stayed in March 2024
Reviewed: 17 February 2024
Karen
United KingdomOnly complaint was that the Sofa bed was really uncomfortable . Lots of steps up to the apartment.
Very clean apartment. Great location. Amazing view from balcony. Very easy to find , great directions given. Would definitely return despite the uncomfortable bed as we had such a lovely time.
Stayed in February 2024
Reviewed: 15 December 2023
Shay
AustraliaThe sofa bed and pillows were uncomfortable and wifi did not work half the time.
Location was great, room was clean and warm
Stayed in December 2023
Reviewed: 21 July 2023
He
United StatesRoom doesn't have AC in July very hot weather, the location is a little far from downtown and train station. Google navigation didn't find the location, had to ask several locals to get there. Climb 2 high stair case with luggage was difficult.
The room has amazing view of Matterhorn.
Stayed in July 2023
Reviewed: 26 March 2023
Nurafidah
MalaysiaThe stairs going up to the building ( shown in pics) . Going up the stairs with luggage was not convenient at all.
Waking up with the Matterhorn view.
Stayed in February 2023
Reviewed: 14 March 2023
Itchaya
Thailandjust annoying sound upstairs
the balcony with beautiful view
Stayed in March 2023
Reviewed: 20 February 2023
Rtb
SwitzerlandLocation requires to walk or take this little taxi, which is extremely easy but not a walking distance with ski boots from center. However, when booking it was clear, so no surprise.
The contact person was lovely and extremely helpful. The apartment was clean, had everything needed in it. The view was the most incredible. Waking up in the morning with the view on Matterhorn.
Stayed in February 2023
Reviewed: 11 February 2025
Hollie
United KingdomNothing!
We loved the view it was absolutely stunning. Was a quick 5 minute walk to the supermarket.
Stayed in January 2025
Reviewed: 28 December 2024
Matthew
United Statesgross apartment on a smelly floor with a smelly lumpy bed thats actually 3 inches on top of a pull out couch. Very far from taxis and busses, lots of stairs, they charge you hidden fees.
good view
Stayed in December 2024
Reviewed: 10 December 2024
Fischer
GermanyClean good location
If there is no place to store the luggage, don't say it. Please write instructions in one language not in 3
Stayed in December 2024
Reviewed: 25 June 2023
Avonash
United StatesNothing
The view was amazing.Very good location,close to the train station and shopping.
Stayed in June 2023
Reviewed: 28 April 2023
Nina
Russia- A lot of stairs. Not all the stairs are shown on the photos. It took me like 5 minutes to climb them with all of my luggage - Sounds from upstairs. In the apartment upstairs there is a kid. You should expect random sounds (throwing something like heavy beads was the most common) and screams at any time - In the elevator you should choose 4th floor. Somehow in the instructions in German version that You should take the elevator to the 4th floor, but in English version to the 5th floor. That was a bit confusing. Regardless of different standards for counting floors. Everyone should press the button 4 in the elevator! - There was no actual bed. There was only a convertible couch, so of course it was not very comfortable and in addition it was very squeaky
+ The Matterhorn view. Though you can check the same view for free without this apartment I already have been in Zermatt before and would prefer to stay again in a regular hotel, rather than in this apartment.
Stayed in April 2023
Reviewed: 30 August 2025
Zamzuri
MalaysiaThere are no comments available for this review
Stayed in August 2025
Reviewed: 19 April 2025
Li
AustraliaThere are no comments available for this review
Stayed in April 2025
Reviewed: 5 May 2023
Sureerat
ThailandThere are no comments available for this review
Stayed in May 2023
Reviewed: 11 December 2022
Lam
SwitzerlandThere are no comments available for this review
Stayed in December 2022
Reviewed: 1 February 2025
Parnian
SwitzerlandThere are no comments available for this review
Stayed in January 2025
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content