Reviews of Hotel Restaurant Waldhaus 3 stars
Promenade 25, 3954 Leukerbad, Switzerland

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Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewEverything was awesome. Sandra at the front desk was amazing. The partner of the owner's son was super nice and helpful to my wife. The room was great. The view was spectacular and we had the six course dinner and were very pleased. This is a great property and you can tell the people that work there are very happy and proud of the place.
We liked everything. There is nothing to complain about.
Dear Kevin, thank you so much for your wonderful feedback and the fantastic rating. We are delighted that you and your wife enjoyed your stay with us and that you appreciated our six-course dinner, the view, and the room. Your kind words for Sandra and our team mean a lot to us – it is great to hear that their warmth and dedication made your stay even more memorable. We would be truly happy to welcome you back to the Waldhaus on another occasion. Warm regards from Leukerbad Your host family & the entire Waldhaus team
Dear Kevin, thank you so much for your wonderful feedback and the fantastic rating. We are delighted that you and your wife enjoyed your stay with us and that you appreciated our six-course dinner, the view, and the room. Your kind words f… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe property is beautifully maintained, well located, and very comfortable.
The beds are great, but ask for an additional pillow. One soft pillow per person was not enough for us
Dear Miles, thank you so much for your wonderful review and kind words. Your message truly made our day! It was a great pleasure having you with us and we’re delighted to hear that you enjoyed your stay, from the comfort of the beds to the atmosphere in our family-run hotel. Wishing you all the best and we hope to welcome you back to Leukerbad soon! Best wishes from Leukerbad Your hosts & the entire Waldhaus family
Dear Miles, thank you so much for your wonderful review and kind words. Your message truly made our day! It was a great pleasure having you with us and we’re delighted to hear that you enjoyed your stay, from the comfort of the beds to the … Show more
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewWas OK
I like fresh pressed orange juice (the guest can do it him/herselves)
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewReviewed: 9 February 2025 · Stayed in February 2025
Verified reviewReviewed: 7 January 2025 · Stayed in January 2025
Verified reviewReviewed: 11 August 2024 · Stayed in August 2024
Verified reviewEverything
Breakfast had very little choice
Reviewed: 1 August 2024 · Stayed in July 2024
Verified reviewBrilliant service, we really felt welcome at the hotel. It so nice to stay in a place that is so friendly. Lots of great advice about where to go hiking. Food was delicious. The hotel is perfectly located for hiking.
Nothing to say here.
Reviewed: 13 July 2024 · Stayed in July 2024
Verified reviewTop location, taste & comfort, panoramic views of the mountains. The staff is committed to making your stay unforgettable.
Reviewed: 26 June 2024 · Stayed in June 2024
Verified reviewVery cute and cozy. Nice linens and pillows. Very comfortable! Restaurant is amazing and the family staff is simply top notch.
We liked everything. Literally - EVERYTHING!
Reviewed: 24 May 2024 · Stayed in May 2024
Verified reviewOur experience at the Waldhaus in Leukerbad was amazing. The hotel is situated on a beautiful street, yet very very close to the center and the thermal spas. The staff went above and beyond to make our stay special, surprising us with an upgrade to a beautiful balcony room. The breakfast was delightful, and we highly recommend having dinner and lunch at their restaurant - the food was amazing and the service so kind and familiar. We are already looking forward to our next visit and cannot recommend the Waldhaus enough to others.
Nothing. Everything was perfect. Thank you to the whole team for making our trip to Switzerland so special!
Reviewed: 29 January 2024 · Stayed in January 2024
Verified reviewMy husband and I had a greatest time and experience at the Hotel Restaurant Waldhaus. It is a cozy, family owned hotel in Luekerbad with a warm feel to the place. Joshua, the concierge, was kind in answering all the questions I had anticipating our stay with them. The staff was friendly and helpful in providing for all our needs. The ski lift, rental stores, and thermal baths were all within a 10 minute walk and great deals were provided by the hotel. There’s a ski trail that takes you straight back to the hotel! So awesome after snowboarding all day and not wanting to walk back. The restaurant was fantastic and the food was delicious. The owners greeted us during meals and were very friendly. It was a great experience, hosted by the kindest family, and we will definitely stay again.
Absolutely nothing.
Reviewed: 21 August 2023 · Stayed in August 2023
Verified reviewReviewed: 18 February 2023 · Stayed in February 2023
Verified reviewFriendly staff while travelling with 2 young kids.
Have to pay for the babyfoot :) make it free
Dear Mr. Nicolas, Thank you very much for taking the time to share your thoughts about your recent stay with us at the Hotel Waldhaus. We are pleased to hear that you found our hotel to be perfectly located for your needs, especially for a ski day at the Torrent. Our staff takes great pride in providing friendly and attentive service, and we are glad to hear that this was reflected during your stay. We are also delighted to hear that you enjoyed our fine cuisine and choice of wine. We strive to offer a range of high-quality food and beverage options that will appeal to all of our guests. We understand your concerns regarding the baby food. While we do not offer complimentary baby and kids food, we do have a fantastic kids menu with very affordable prices that are designed to cater to the needs of our younger guests. Our menu features a variety of delicious options that children and babies will enjoy. Thank you again, Mr. Nicoals, for your kind review, and we hope to have the pleasure of welcoming you and your family back to our hotel in the near future. Your Family Beckert and the entire Waldhaus Team
Dear Mr. Nicolas, Thank you very much for taking the time to share your thoughts about your recent stay with us at the Hotel Waldhaus. We are pleased to hear that you found our hotel to be perfectly located for your needs, especially for a… Show more
Reviewed: 31 January 2023 · Stayed in January 2023
Verified reviewReviewed: 5 December 2022 · Stayed in December 2022
Verified reviewReviewed: 30 October 2022 · Stayed in October 2022
Verified reviewEvery thing was wonderful, the staff, the food, location and the hotel manager is a very nice, kind and lovely person.
that we did not have the time to spend a longer vacation at this exeptional place
Reviewed: 16 October 2022 · Stayed in July 2022
Verified review