Reviews of Hotel Waldhaus Sils 5 stars
Sils-Maria, 7514 Sils Maria, Switzerland
Loading
Guests also reviewed these properties:
Seville, Spain
Edison, United States
Belokomiti, Greece
Can Pastilla, Spain
Jeddah, Saudi Arabia
Cavtat, Croatia
Mijas Costa, Spain
Mexico City, Mexico
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 September 2025 · Stayed in July 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewPerfect location overlooking Sils, fantastic view. Felt like a trip back in time Very friendly and helpful staff Thank you
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe Hotel, the Service, the Staff were all 5 star and incredible! It is a magical and beautiful place! I can’t say enough about the staff and how helpful they were to us. Our son got married and they went above and beyond to have flowers in the room, rose petals on the bed. The Hotel itself is magical, so beautiful! Words can’t describe it! We look forward to returning!
NOTHING!!!
Thank you so much for your wonderful feedback. We are truly delighted that your son’s wedding weekend at the Waldhaus was such a magical and memorable experience for you and your family. It means a lot to us that you appreciated the special touches and the efforts of our team – it is our greatest joy to contribute to such precious moments. We are very happy to know that you felt the unique atmosphere of our house and that your stay will remain such a cherished memory. We already look forward to welcoming you back soon. Warm regards Hotel Waldhaus Sils Family Dietrich & Kienberger
Thank you so much for your wonderful feedback. We are truly delighted that your son’s wedding weekend at the Waldhaus was such a magical and memorable experience for you and your family. It means a lot to us that you appreciated the special… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewThe room was hot with no airconditioning.
Thank you very much for your wonderful review and for staying with us. At Hotel Waldhaus Sils, we intentionally do not have air conditioning, as the Engadin region’s high altitude usually provides a pleasantly cool climate. You can enjoy the fresh mountain air by opening the windows. We look forward to welcoming you back soon! Hotel Waldhaus Sils Family Dietrich & Kienberger
Thank you very much for your wonderful review and for staying with us. At Hotel Waldhaus Sils, we intentionally do not have air conditioning, as the Engadin region’s high altitude usually provides a pleasantly cool climate. You can enjoy th… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewamazing
Nothing
Thank you very much for your wonderful review. We are delighted that you enjoyed your stay with us. We look forward to welcoming you again soon! Hotel Waldhaus Sils Family Dietrich & Kienberger
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 3 April 2025 · Stayed in April 2025
Verified reviewLocation was a little remote but I think that was the whole idea- to be away from it all in the forest.
Food and spa treatments were a little pricey but exceptional service.
Thank you for allowing us to welcome you as our guests at the Hotel Waldhaus. We are delighted to receive such great feedback. It is nice that you particularly emphasize our guest service and that you were able to take home many positive memories of your stay with us. We are already looking forward to seeing you again. Sincerely, Hotel Waldhaus Sils Family Dietrich & Kienberger
Thank you for allowing us to welcome you as our guests at the Hotel Waldhaus. We are delighted to receive such great feedback. It is nice that you particularly emphasize our guest service and that you were able to take home many positive me… Show more
Reviewed: 1 March 2025 · Stayed in February 2025
Verified reviewHistorical parts of the hotel, live music, location of the hotel
Poor breakfast - this is not 5 start 60% of staff was not pleasant Spa was closing at 8 but the staff started to clean and say reminders at 7:40, never imagined sth like this in 5 star hotel Not clean enough Kids in the spa allowed from 14 but my daughter was 13 and was chased each time she entered the spa even if the price for her massages was as for adults - incredibly bad treatment as for 5 star hotel Not clean Spa area - no music, during the treatment you can hear breathing of person and ventilation sounds The swimming pool and outdoor pool for sure not a standard of 5 star
Thank you for choosing to stay at the Waldhaus and for taking the time to share your thoughtful and constructive feedback. We truly appreciate your honest insights, especially regarding the aspects that did not meet your expectations. Your feedback is invaluable to us, and we deeply regret that certain areas of your experience fell short of the quality we strive to provide. Our ultimate goal is to ensure a pleasant and memorable stay for our guests, and your input will help us make meaningful improvements. We are grateful for your openness, particularly regarding your experience at our SPA. We regret that it did not fully meet your expectations and that the absence of music during the treatment impacted your relaxation. Our decision to conduct massages without background music aligns with the philosophy of Team Dr. Joseph, which emphasizes complete focus on oneself without external distractions. However, we appreciate your perspective and will take it into account. Additionally, we sincerely apologize for the SPA closing at 7:40 PM on one occasion, despite the official hours extending until 8:00 PM. This was an oversight that should not have occurred, and we will address this matter directly with our SPA manager to prevent such incidents in the future. Once again, we thank you for your valuable feedback and hope to have the opportunity to welcome you back for an improved experience. Hotel Waldhaus Sils Family Dietrich & Kienberger
Thank you for choosing to stay at the Waldhaus and for taking the time to share your thoughtful and constructive feedback. We truly appreciate your honest insights, especially regarding the aspects that did not meet your expectations. Your … Show more
Reviewed: 27 February 2025 · Stayed in February 2025
Verified reviewReviewed: 8 February 2025 · Stayed in January 2025
Verified reviewThe location, view , hospitality, service all were excellent. It has been one of the most memorable stays of my life around the world.
Oh my I have nothing to say.
Thank you very much for this amazing feedback. We are very pleased that you enjoyed your stay at the Waldhaus Sils and that you felt comfortable. Our best regards and wishes and we hope to see you soon again. Hotel Waldhaus Sils Familiy Dietrich & Kienberger
Thank you very much for this amazing feedback. We are very pleased that you enjoyed your stay at the Waldhaus Sils and that you felt comfortable. Our best regards and wishes and we hope to see you soon again. Hotel Waldhaus Sils Familiy Die… Show more
Reviewed: 23 January 2025 · Stayed in January 2025
Verified reviewReviewed: 10 January 2025 · Stayed in January 2025
Verified reviewIt is a beautiful hotel with outstanding service, comfort and civility. The breakfasts were great. I loved the afternoon chamber music in the lounge. The staff are wonderful and extremely helpful.
Nothing.
We are delighted that you were able to enjoy your journey through time with us at the Waldhaus. Thank you very much for your great feedback! We are happy that our hospitality was particularly appreciated and that you were able to take away many positive memories from your stay. We are already looking forward to seeing you again. Until then, we wish you all the best and send you our best regards. Hotel Waldhaus Sils Family Dietrich & Kienberger
We are delighted that you were able to enjoy your journey through time with us at the Waldhaus. Thank you very much for your great feedback! We are happy that our hospitality was particularly appreciated and that you were able to take away … Show more
Reviewed: 8 January 2025 · Stayed in January 2025
Verified reviewService is excellent
Everything is perfect
We would like to thank you for your positive feedback. We are very pleased that you appreciate our historic house with its traditions. We look forward to your next visit to Sils-Maria. Hotel Waldhaus Sils Family Dietrich & Kienberger
Reviewed: 6 January 2025 · Stayed in December 2024
Verified reviewReviewed: 21 December 2024 · Stayed in December 2024
Verified reviewReviewed: 27 October 2024 · Stayed in October 2024
Verified reviewReviewed: 22 September 2024 · Stayed in September 2024
Verified reviewThe lobby, the bar, the spa and the atmosphere
The one bed room has a bit smaller bed
Reviewed: 18 September 2024 · Stayed in September 2024
Verified reviewReviewed: 17 August 2024 · Stayed in July 2024
Verified reviewReviewed: 31 July 2024 · Stayed in July 2024
Verified reviewReviewed: 23 July 2024 · Stayed in July 2024
Verified reviewReviewed: 8 July 2024 · Stayed in July 2024
Verified review