Reviews of Hotel Walhalla 4 stars
Bahnhofplatz, 9001 St. Gallen, Switzerland

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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewAcross the railway station, challenging location with car and expensive Car park (CHF 25 / day)
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGreat location just next to the station Friendly staff Clean room Remember to ask for the St.Gallen guest card which they can provide for free
Dear Hossein Thank you for your kind review! We're happy to hear you appreciated our convenient location, friendly staff, and clean rooms. Great tip about the St. Gallen guest card – we’re always happy to provide it to our guests free of charge. We hope to welcome you again soon! Best regards Hotel Walhalla
Dear Hossein Thank you for your kind review! We're happy to hear you appreciated our convenient location, friendly staff, and clean rooms. Great tip about the St. Gallen guest card – we’re always happy to provide it to our guests free of c… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewAmazing view, spacious room and comfortable bed!
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Walhalla
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewExcellent hotel - helpful staff, very clean, comfortable and stylish - fantastic location near train station and easy base to explore St Gallan.
Dear Sarah Thank you so much for your kind words and great feedback! We’re delighted to hear that you enjoyed your stay with us and appreciated the cleanliness, comfort, and style of the hotel. It’s also wonderful to know that our location near the train station made it easy for you to explore St. Gallen. Our team truly values your recognition and we hope to have the pleasure of welcoming you back in the future. Warm regards, Hotel Walhalla
Dear Sarah Thank you so much for your kind words and great feedback! We’re delighted to hear that you enjoyed your stay with us and appreciated the cleanliness, comfort, and style of the hotel. It’s also wonderful to know that our locatio… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewExcellent location, nice big room with great bed and crisp white linens. Excellent welcome ftom Florian too.
When we arrived a couple of folk smoking at front door gives bad impression.
Dear Carey Thank you for your feedback. We’re glad you enjoyed our excellent location, spacious room, comfortable bed, and the warm welcome from Florian. We apologize for the unpleasant impression caused by people smoking near the entrance upon your arrival. We appreciate you bringing this to our attention and will take steps to address it. We hope to have the opportunity to welcome you back for an even better experience. Best regards Hotel Walhalla
Dear Carey Thank you for your feedback. We’re glad you enjoyed our excellent location, spacious room, comfortable bed, and the warm welcome from Florian. We apologize for the unpleasant impression caused by people smoking near the entrance… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe hotel is literally right next to the train station, reception was great and also spoke a good level of italian! Our room had an amazing view, was very spacious and clean.
To be fair, breakfast had a poor range of vegan options, which are also not labelled. The fruit salad was bland
Dear Tiziana Thank you for your kind words about our location, reception team, and your room. We’re glad you enjoyed the spaciousness and the view. We appreciate your honest feedback regarding the breakfast options, especially for vegan guests. We will definitely take this into consideration to improve our offerings and labeling. We hope to welcome you back for an even better experience next time! Best regards Hotel Walhalla
Dear Tiziana Thank you for your kind words about our location, reception team, and your room. We’re glad you enjoyed the spaciousness and the view. We appreciate your honest feedback regarding the breakfast options, especially for vegan gu… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewExcellent Hotel, in the heart of St Gallen, good rest, awesome breakfast, nice staff
all was fine
Dear Mirela Thank you very much for your kind words! We're delighted to hear that you enjoyed your stay with us — from the central location and restful atmosphere to the breakfast and our friendly staff. It means a lot to us that everything was to your satisfaction. We hope to welcome you back to St. Gallen soon! Best regards, Hotel Walhalla
Dear Mirela Thank you very much for your kind words! We're delighted to hear that you enjoyed your stay with us — from the central location and restful atmosphere to the breakfast and our friendly staff. It means a lot to us that everythi… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewBig, quiet rooms. Excellent location, close to the railway station and other public transport, close to the city centre. Good breakfast
Breakfast room is too small for the number of guests
Dear Eva Thank you very much for your feedback. We're glad to hear that you enjoyed our spacious and quiet rooms, as well as our central location and breakfast selection. We appreciate your comment regarding the size of the breakfast room — we’re aware that it can get a bit crowded at peak times, and we’re continuously working on improving the experience for our guests. We hope to welcome you back soon! Best regards Hotel Walhalla
Dear Eva Thank you very much for your feedback. We're glad to hear that you enjoyed our spacious and quiet rooms, as well as our central location and breakfast selection. We appreciate your comment regarding the size of the breakfast room … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe rooms are good and the staffs are excellent. Ready to help always.
The property doesn't have AC and the room was very hot. But they provided an extra fan which helped. But for such a property, AC is necessary during the summer.
Dear Shayantani Thank you for your kind words about our rooms and team — we're especially happy to hear that you felt well taken care of. We understand your concern regarding the temperature in the room. While we do have a ventilation system in place, we recognize that during hotter days, it may not always feel sufficient. Your feedback is important to us, and we will certainly take it into consideration as we look at future improvements. We hope to welcome you again soon! Best regards Hotel Walhalla
Dear Shayantani Thank you for your kind words about our rooms and team — we're especially happy to hear that you felt well taken care of. We understand your concern regarding the temperature in the room. While we do have a ventilation syst… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewVery comfortable hotel close to train station and old town. Very quiet, clean and nicely decorated. Good breakfast.
Everything was fine
Dear Rasa Thank you for choosing to stay with us and for sharing your wonderful experience. Your positive feedback motivates us to continue delivering top-notch service. We hope to have the privilege of welcoming you back soon if you return to St. Gallen. Best regards Hotel Walhalla Team
Dear Rasa Thank you for choosing to stay with us and for sharing your wonderful experience. Your positive feedback motivates us to continue delivering top-notch service. We hope to have the privilege of welcoming you back soon if you retu… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in July 2025
Verified reviewClean, well organised and nice residents bar
Staff were not friendly and very rule based. Breakfast was very average.
Dear Erian Thank you for taking the time to share your feedback. We are pleased to hear that you found our hotel clean, well organized, and enjoyed the residents’ bar. We are sorry to read that your impression of our staff and breakfast did not meet your expectations. We will share your comments with our team, as providing a warm and welcoming service, along with a satisfying breakfast experience, is very important to us. We hope to have the chance to welcome you again and provide you with an improved experience. Best regards, Hotel Walhalla Team
Dear Erian Thank you for taking the time to share your feedback. We are pleased to hear that you found our hotel clean, well organized, and enjoyed the residents’ bar. We are sorry to read that your impression of our staff and breakfast did… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe position is excellent, with a great breakfast, both in terms of variety and quality
Dear Gabriella Thank you for choosing to stay with us and for sharing your wonderful experience. Your positive feedback motivates us to continue delivering top-notch service. We hope to have the privilege of welcoming you back soon if you return to St. Gallen. Best regards, Hotel Walhalla Team
Dear Gabriella Thank you for choosing to stay with us and for sharing your wonderful experience. Your positive feedback motivates us to continue delivering top-notch service. We hope to have the privilege of welcoming you back soon if you… Show more
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewLocated close to public transport and to the city centre. You can find all the shops nearby. People at the reception were helpful.
There was no parking available in the hotel’s own garage. We could use the underground parking garage across the street but it was a bit unpleasant to carry all the baggages from there. The breakfast was Ok but some food did not taste fresh and the variety was limited. The air conditioning did not work, at least it felt that way.
Dear Gabriella Thank you very much for your detailed feedback. We’re glad to hear that our location and the helpfulness of our reception team met your expectations. We apologize for any inconvenience caused by the parking situation and understand that carrying luggage from the nearby garage can be challenging. We also regret that the breakfast and air conditioning did not fully satisfy you. Your comments are very important to us and will help us improve our services. We hope to have the opportunity to welcome you again in the future. Best regards Hotel Walhalla
Dear Gabriella Thank you very much for your detailed feedback. We’re glad to hear that our location and the helpfulness of our reception team met your expectations. We apologize for any inconvenience caused by the parking situation and und… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewlocation, breakfast and services
nothing, just no fridge (will be very useful n summer)
Dear Worapat Thank you for your feedback! We're glad to hear you enjoyed the location, breakfast, and our services. We appreciate your suggestion regarding the fridge — it's definitely something we’ll consider, especially for the warmer months. Hope to welcome you again soon! Best regards Hotel Walhalla
Dear Worapat Thank you for your feedback! We're glad to hear you enjoyed the location, breakfast, and our services. We appreciate your suggestion regarding the fridge — it's definitely something we’ll consider, especially for the warmer mo… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewGreat location - very central. Good breakfast. Good room.
They should offer a bottle of water in the room - especially with this hot Summer.
Dear Guest, Thank you for your feedback! We’re glad you enjoyed our central location, breakfast, and your room. We appreciate your suggestion about providing a bottle of water in the room, especially during the hot summer months, and will definitely take it into consideration. We hope to welcome you again soon! Best regards Hotel Walhalla
Dear Guest, Thank you for your feedback! We’re glad you enjoyed our central location, breakfast, and your room. We appreciate your suggestion about providing a bottle of water in the room, especially during the hot summer months, and will … Show more