Reviews of Hotel Walliserhof - The Dom Collection 3 stars
Dorfplatz 1, 3925 Grächen, Switzerland
Loading
Guests also reviewed these properties:
Paestum, Italy
Oxnard, United States
Ronta, Italy
Leogang, Austria
Rome, Italy
Calpe, Spain
Costarainera, Italy
Gaschurn, Austria
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewhospitality
none
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewEverything was super- rooms, service, breakfast. We are extremely satisfied
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewEverything was just perfect.
Reviewed: 31 January 2025 · Stayed in January 2025
Verified reviewReviewed: 26 January 2025 · Stayed in January 2025
Verified reviewReviewed: 21 January 2025 · Stayed in January 2025
Verified reviewThe breakfast was fabulous. Lots of choice. Great location, very short walk to the ski gondola.
As we arrived we were given the key to a room that had people's belongings in it. They had not checked out. Then we were swapped to another room which had beautiful views but really in need of updating. The terrace door did not stay closed in the kids bedroom, there was no hot water in the shower for the 3 days. The owner kindly offered to let us swap rooms, and gave us a token for the spa, but I got the impression it was not the first time with the water system, and it was just things that for the price, should not happen, and just interrupted our short holidays. The ski room was an airless damp cellar with no ventilation, only accessible with a lift.
Reviewed: 9 January 2025 · Stayed in January 2025
Verified reviewLove the authenticity and real Swiss culture, food, atmosphere and hospitality. The restaurant was excellent and we had a full Swiss experience with traditional food, live music and cheerful guests and staff 10 out of 10!
Reviewed: 3 January 2025 · Stayed in December 2024
Verified reviewThe location was great and the stuff very nice, helpful and friendly!
The rooms are very small for how pricey the hotel is
Reviewed: 8 September 2024 · Stayed in September 2024
Verified reviewThe bed was comfortable and the location was central
The TV and plug sockets were broken, there was no mini bar even though there was a pricelist for one, the shower was not very good
Reviewed: 7 September 2024 · Stayed in September 2024
Verified reviewReviewed: 11 August 2024 · Stayed in August 2024
Verified reviewReviewed: 26 July 2024 · Stayed in July 2024
Verified reviewEverything! Lovely willage with people who know how to enjoy life. The owner: First league. Frendly and obliging. Deffinately One of the best hotels in Switzerland. If I ever visit Swiss again, I will definately try to reside in this hotel.
Reviewed: 19 February 2024 · Stayed in February 2024
Verified reviewThe people in the hotel were really pleasant and tried their best to please us. Always polite, smiling and also accommodating specificities out of the dinner menu.
The wellness room was smaller than we could imagine. Also the extra charging for the whirlpool was a surprise.
Reviewed: 29 December 2023 · Stayed in December 2023
Verified reviewReviewed: 5 October 2023 · Stayed in September 2023
Verified reviewLocation can’t be better.
The bed are way too soft and not comfortable, very old furnitures
Reviewed: 6 September 2023 · Stayed in August 2023
Verified reviewReviewed: 31 July 2023 · Stayed in July 2023
Verified reviewSmall, beautiful and peaceful village. Very obliging and friendly personnel. Specious and very tastefully equipped room. Worth every money spent.
Reviewed: 2 July 2023 · Stayed in July 2023
Verified reviewAmazing! The stuff super-friendly.
Not so good sound isolation. But it was expected as it is an old nice hotel:-)
Reviewed: 30 June 2023 · Stayed in June 2023
Verified reviewFriendly relaxed atmosphere. Good internet. Helpful staff.
Quirky old-fashioned decor might not be to everyone’s taste.
Reviewed: 29 May 2023 · Stayed in May 2023
Verified reviewFabulous location. Value for Money. Friendly staff.
Reviewed: 27 March 2023 · Stayed in March 2023
Verified reviewThe breakfast was included (yay) and it was pretty extensive (wish there were more meat options). The hotel was right smack in the center and 3 mins walk to ski lift. Our views from the hotel were amazing, we got to see the town and the mountains!
The staff could have been friendlier/more than welcoming. Some of the staff of course was nice but we were a bit disappointed with the service, it is a small town though. Our rooms on booking.com looked very different to what they gave us (although our views were the best). Our rooms were older and wooden compared to the photos we booked. Some of the towels were old and raggy with frays all around. The bathrooms were a bit dark and outdated.
Reviewed: 26 March 2023 · Stayed in March 2023
Verified reviewThe stuff were helpful. Close to the gondola was good.
nothing
Reviewed: 1 March 2023 · Stayed in February 2023
Verified review