Reviews of Hotel Weisses Kreuz Bergün 3 stars
Plaz 72, 7482 Bergün, Switzerland

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe staff was incredibly accommodating, and dinner in the restaurant was outstanding.
This isn't the hotel's fault but it seems that every town in Switzerland has at least one church that rings bells on the hour and the half hour throughout the day and night. Charming but if your window is open will blast you out of bed every 30 minutes (close your window if you are on the church side of the hotel)
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewPersonnel is very friendly. Breakfast is tasty and fresh. There is a nice restaurant attached, where once again food and service is very good. The room for a single traveller was not big, but still had a desk and a nice view from the window, and the bathroom is renovated and very clean. There is no fridge or bar in the room, but it's not expected in this class of hotel. WiFi worked very well. The location of the hotel is great, right in the centre of the town. One can walk to the railway station or go hiking around.
Nothing.
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReally friendly hosts, nice dinner, great location .
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewVery friendly service and accommodating to individual needs
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewNice old property, with a good mix of modern design. Friendly, and helpful staff. Dedicated bike room. Really good menu and super continental breakfast. I would definitely stay here again.
Staff might ask guests who insist that everyone else has to listen to their loud mobile phones as they doom scroll through their Instagram feed to stop.
Reviewed: 20 March 2025 · Stayed in March 2025
Verified reviewLobby restaurant Clean rooms and cozy bedding & pillows Nice staff Warm showers Sledging
Rooms could be modernized
Reviewed: 18 February 2025 · Stayed in December 2024
Verified reviewReviewed: 12 February 2025 · Stayed in February 2025
Verified reviewExcellent breakfast
Reviewed: 9 February 2025 · Stayed in February 2025
Verified reviewLocation, Welcoming and very helpful staff and facilities.
Nothing
Reviewed: 5 February 2025 · Stayed in February 2025
Verified reviewReviewed: 29 January 2025 · Stayed in January 2025
Verified reviewA shower was good, food was good, bed was good.
Na
Reviewed: 24 January 2025 · Stayed in January 2025
Verified reviewReviewed: 13 January 2025 · Stayed in December 2024
Verified reviewReviewed: 6 January 2025 · Stayed in December 2024
Verified reviewSuper friendly and helpful staff, dinner was great, rooms were very spacious, clean and cozy. They have storage room that we could use before and after check in, restaurant was great. We were a large group and the hotel staff was super in helping us to have a great stay.
Nothing, it was great.
thank so much for your detailed review and the kind words, we hope to see you soon in Bergün!
Reviewed: 3 January 2025 · Stayed in January 2025
Verified reviewWe had a fantastic stay at this accommodation with amazing mountain views! The location was perfect, offering easy access to local attractions and a great atmosphere. The room was spotless and very comfortable, with a clean, well-maintained bathroom. Breakfast was a real highlight—delicious, with fresh local produce. The owners were incredibly kind and welcoming, going above and beyond by helping us park our sledges in the basement. Their attention to detail and hospitality truly made the experience memorable. Highly recommended!
Dear Ioana, thank you a lot for your kind review, it was a pleasure to having you at our hotel! Best regards Raphael & Britt
Reviewed: 30 September 2024 · Stayed in September 2024
Verified reviewGreat area, very clean, large and comfortable room
Restaurant price is super high.
Reviewed: 7 September 2024 · Stayed in September 2024
Verified reviewNice personnel
Rather expensive for a small hotel room during off season period.
Reviewed: 29 August 2024 · Stayed in August 2024
Verified reviewReviewed: 25 August 2024 · Stayed in July 2024
Verified reviewReviewed: 25 August 2024 · Stayed in August 2024
Verified reviewReviewed: 19 August 2024 · Stayed in August 2024
Verified review