Reviews of Whitepod Original
Les Cerniers, 1871 Monthey, Switzerland
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Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewview, atmosphere, breakfast.
location is a bit far and difficult to get to. rooms are far from reception and require a decent walk. it would be nice if there was at least a free shuttle from the major train stations or from the reception to the rooms. To find the rooms fairly warm after a long walk under the sun was a bit disappointing.
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewUnique stay; Everything was neatly prepared and ready when we reached; Very welcoming staff; The restaurant and farm to table food was spot on!
There is a small hike from reception/restaurant to the pods (geodesic dome stays). It was okay for us but might be something to consider for others.
Reviewed: 3 May 2025 · Stayed in April 2025
Verified reviewShower
Nothing
Reviewed: 26 April 2025 · Stayed in March 2025
Verified reviewThe location
Broken glasses in the terrace, cleaning system not communicated by reception
Dear Francesco, Thank you for taking the time to share your feedback following your recent stay with us. We're glad you enjoyed our location. However, we sincerely apologize for the issues you encountered regarding cleanliness and the lack of clear communication from our reception team. Please rest assured that your concerns have been addressed with our housekeeping and reception teams to prevent such occurrences in the future. We hope to welcome you back soon and provide you with an improved experience. Best regards, Whitepod Original
Dear Francesco, Thank you for taking the time to share your feedback following your recent stay with us. We're glad you enjoyed our location. However, we sincerely apologize for the issues you encountered regarding cleanliness and the … Show more
Reviewed: 14 March 2025 · Stayed in February 2025
Verified reviewReviewed: 6 February 2025 · Stayed in December 2024
Verified reviewGreat view
Water kept leaking from the kitchen sink . And the room heater not warm enough
Dear guest, We had a great pleasure welcoming you and share our unique panoramic scenery with you. ✨ Our team is available 24/24 to assist during your stay, it is our duty to make your moment in our company as comfortable as possible. Looking forward to welcoming you again, Hadrien and the entire Whitepod Original Team
Dear guest, We had a great pleasure welcoming you and share our unique panoramic scenery with you. ✨ Our team is available 24/24 to assist during your stay, it is our duty to make your moment in our company as comfortable as possible. … Show more
Reviewed: 6 January 2025 · Stayed in January 2025
Verified reviewReviewed: 4 January 2025 · Stayed in January 2025
Verified reviewScenery is beautiful around the pods. Restaurant is good with nice staff and good food.
This place is definitely overpriced for what it is. It is advertised as a luxury pod but it is not up to standard. The room was cold when we arrived. The staff were completely irresponsive to our request to heat the room. I gave this feedback upon checkout and I was told that somebody would reach out. I still haven't heard anything. In additon, the place is hard to reach for people with limited mobility. This is not very well explained in the property description. The hot bath in the spa was completely cold. We rang reception to ask them to heat the bath. They told us that they would send somebody but again nobody came. Very poor customer service in this place.
Dear Sarah, Thank you for sharing your feedback. At Whitepod, we strive to offer a unique and comfortable stay, and we regret that certain aspects of your visit fell short. Our pods are designed to be energy-efficient, and while they are preheated before arrival, temperatures can fluctuate depending on weather conditions. Our team is always available to assist, and we regret if our response was not as prompt as it should have been. Regarding the spa, this is not the experience we aim to provide, and we have taken immediate action to ensure this does not happen again. As for accessibility, Whitepod is an immersive nature experience, and while we do indicate the walking requirements, we understand the importance of clear communication and will work on improving this. We just reached out to you by mail to better understand how to improve our services further. Best regards, Hadrien Front Office Manager – Whitepod
Dear Sarah, Thank you for sharing your feedback. At Whitepod, we strive to offer a unique and comfortable stay, and we regret that certain aspects of your visit fell short. Our pods are designed to be energy-efficient, and while they are … Show more
Reviewed: 2 January 2025 · Stayed in December 2024
Verified reviewReviewed: 14 December 2024 · Stayed in September 2024
Verified reviewReviewed: 26 September 2024 · Stayed in September 2024
Verified reviewReviewed: 29 August 2024 · Stayed in July 2024
Verified reviewReviewed: 17 August 2024 · Stayed in June 2024
Verified reviewReviewed: 15 August 2024 · Stayed in August 2024
Verified reviewThe family pod was amazing! Very clean and so so cozy. The staff was also very friendly. Would highly recommend!
The breakfast was so disappointing - there was barely any food left when we arrived, it wasnt well organized at all. Also very poor food choice. For such a price one would expect more.
Reviewed: 15 August 2024 · Stayed in August 2024
Verified reviewReviewed: 14 August 2024 · Stayed in August 2024
Verified reviewReviewed: 28 July 2024 · Stayed in July 2024
Verified reviewWe liked everything about Whitepod! The staff was nice and helpful. They paid great attention to details to make our stay unforgettable. We even got a free upgrade to the Swisspod, which we absolutely loved. Also, waking up to an incredible sunrise over the Alps is an unforgettable experience. We totally recommend it.
Reviewed: 21 July 2024 · Stayed in July 2024
Verified reviewExtremely lovely cabins with an incredible view, and a kind and accommodating receptionist The modern cabins are situated atop a mountain and offer stunning views.
Nothing
Reviewed: 4 July 2024 · Stayed in June 2024
Verified reviewReviewed: 25 April 2024 · Stayed in March 2024
Verified reviewA great vibe and really nice atmosphere and staff. The pod was also spacious and the amenities were great.
A bit far away and required some time to arrive at the locations, but absolutely worth it
Reviewed: 11 April 2024 · Stayed in April 2024
Verified reviewThis place is exceptionnal. We loved everything about, the pods, the view the spa area, the afternoon snack upon arrival, the breakfast, the staff. Really great value despite the high price. We got upgraded to a better pod for free, which was also really nice.
Nothing.
Reviewed: 19 March 2024 · Stayed in February 2024
Verified reviewClean and comforts.
Food quality is not good. Pod is far from the reception and easy to reach especially with children. Very expensive.
Reviewed: 30 January 2024 · Stayed in January 2024
Verified reviewThe location is great, just 1h from Lausanne, making it a perfect getaway place for the weekend, specially if you are into long walks in the nature. Really nice bed. And the views WOW :) they provide lamps and useful gear to reach your room.
Not sure if the price matches up what is offered. It is cool to stay at a pod but for the price charged you get to stay in a fancy spa hotel in Switzerland with also great views. So, it depends what kind of experience you search for. Note that to reach the pods you need to walk 20 min in a snowy (in the winter) and steep terrain. They bring your bags for you. There is no mini fridge or TV in the room and they charge an extra 25chf to have your breakfast in the room, which is simple but fine - I was expecting amazing :( We tried calling the reception once but they did not pick up. Also, I left my phone charger there and been trying to get them to send it to me with no answer at all. The guest relations servive .needs a bit of attention.